BeyondTrust Rep Console vs NinjaOne Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BeyondTrust Rep Console
IT support technicians can remotely access and control desktops, laptops, and servers from an iOS device. Initiate sessions, view screens, control input, and collaborate with other technicians. Supports multiple simultaneous sessions and in-session chat.
- Remote session initiation
- Screen viewing and control
- Multi-session management
- In-session chat
- Rep collaboration
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With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an iOS device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Screenshots
Verdict
The clearest difference is rating: NinjaOne Mobile at 2.6 against BeyondTrust Rep Console's 1.8. NinjaOne Mobile also leads on update cadence (every 2 months vs every 5 months) and iOS requirement (16.0 vs 18). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NinjaOne Mobile holds the better App Store score, 2.6 against 1.8. Both are backed by a comparable volume of ratings — 107 and 73 respectively. Written reviews split almost evenly too, at 22% and 22% positive.
BeyondTrust Rep Console ships an update every 5 months, NinjaOne Mobile every 2 months. The most recent releases landed on October 2, 2026 and September 29, 2026 respectively.
| Parameter | BeyondTrust Rep Console | NinjaOne Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (107 ratings) | 2.6 (73 ratings) — better |
| Positive reviews | 22.1% of reviews — better | 21.9% of reviews |
| Number of ratings | 107 — better | 73 |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18 | 16.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Bomgar Corporation | NinjaRMM, LLC |
Customer experience
BeyondTrust Rep Console
NinjaOne Mobile
Bugs and requests
BeyondTrust Rep Console
Not enough reviews yet to summarise bugs or requests.
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
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- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
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- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
In-app purchases
BeyondTrust Rep Console
No in-app purchases
NinjaOne Mobile
No in-app purchases
Questions
Is BeyondTrust Rep Console free?
Is NinjaOne Mobile free?
Which has better reviews, BeyondTrust Rep Console or NinjaOne Mobile?
Do BeyondTrust Rep Console or NinjaOne Mobile have ads?
Which is updated more often, BeyondTrust Rep Console or NinjaOne Mobile?
Other comparisons
