Resident Portal Mobile vs ZipcodeXpress
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Resident Portal Mobile
Manage your apartment living with ease. Pay rent, submit maintenance requests with photos, and communicate directly with your property management. Schedule payments, reserve amenities, and log in securely with biometric authentication.
- Pay rent with one tap
- Schedule recurring payments
- Submit maintenance requests with photos
- Communicate with property management
- Reserve community amenities
- Biometric login (Touch ID/Face ID)
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The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! ResidentPortal App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Reserve Amenities - Schedule amenities at your property. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. • Face ID Login - Authenticate with your face with iPhone X+. • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.
ZipcodeXpress
This app facilitates convenient and secure package delivery and retrieval through a network of smart lockers. Users can place online orders, deposit packages by scanning barcodes, and retrieve them by scanning QR codes. Instant notifications keep users informed about their package status and storage.
- Place online package orders
- Deposit packages via smart lockers
- Retrieve packages with QR codes
- Instant status notifications
- City logistics solutions
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ZipcodeXpress provides a fast, safe and affordable solution for our customers' express package collection and city logistics. The mobile APP along with smart locker-Zippora and Ziplocker is making our lives easier with more comfort! ZipcodeXpresss APP is designed exclusively for users to: [Place online orders] When you need to deliver a package, first place an order via the APP, just simply fill in sender and recipient’s zip codes and recipient’s cell phone number or email address. [One step package deposit] When depositing the package, you only need to select a suitable size locker, then use your APP to scan your package’s bar code to open the locker. [One step package retrieve] When your package is delivered, you only need to use your APP to scan the QR code to open the locker and retrieve your package. [Instant notification] When your order status is updated, when your package is delivered, when your package storage time is about to expire, APP will always notify you instantly. Subscribe for more exciting news!
Screenshots
Verdict
The clearest difference is review sentiment: Resident Portal Mobile at 66% against ZipcodeXpress's 4%. Resident Portal Mobile also leads on rating (4.9 vs 4.0) and ratings volume (255K vs 29). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Resident Portal Mobile holds the better App Store score, 4.9 against 4.0. That said, the two scores are not equally well evidenced: Resident Portal Mobile has 255K ratings behind it against 29, so its average is the more settled of the two. Written reviews point the same way: 66% of Resident Portal Mobile's written reviews are positive against 4% of ZipcodeXpress's.
Resident Portal Mobile ships an update every 2 weeks, ZipcodeXpress monthly. The most recent releases landed on October 20, 2026 and October 15, 2026 respectively.
| Parameter | Resident Portal Mobile | ZipcodeXpress |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (255K ratings) — better | 4.0 (29 ratings) |
| Positive reviews | 66.5% of reviews — better | 4.3% of reviews |
| Number of ratings | 255K — better | 29 |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #157 — better | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 169 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | Entrata, Inc. | ZipcodeXpress Inc. |
Customer experience
Resident Portal Mobile
ZipcodeXpress
User reviews
Resident Portal Mobile
From 255K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient rent payment
- 📢 Good communication with property management
- 🔧 Effective maintenance requests
Room to improve
- 🐛 Frequent crashes
- 🔍 Lack of transparency in charges
- 🔒 Security concerns with Plaid integration
- 💰 High debit card fees
ZipcodeXpress
From 29 App Store ratingsWhat we love
- 👍 Real-time notifications
- 👍 Sends email and messages
- 👍 Easy to use
Room to improve
- 🐛 App is buggy
- 🐛 Login issues
- 🐛 UI is frustrating
- 🐛 Information fields overlapping
- 🐛 White text on white background
Bugs and requests
Resident Portal Mobile
Reported bugs
4 issues- Inability to submit maintenance requests
- Inconsistent data between app and website
- Login issues after device changes
- Keyboard and accessibility problems
Requested features
4 requests- Ability to cancel or modify maintenance requests
- Detailed payment history and itemized charges
- Dark mode option
- Automatic payment setup
ZipcodeXpress
Reported bugs
18 issues- Email code instead of app code
- Cannot reach company when lockers act up
- Login screen lacks labels
- Font doesn't change with system settings
- White text on white background
Show 13 moreShow fewer
- Information fields overlapping
- Cannot see typed text unless selected
- Account exists but cannot log in
- App says no packages when there are
- Locker refuses to recognize codes
- QR code scanner forcefully shuts down app
- App defaults to wrong state
- Email verified message unclear
- Cannot sign up for account
- App takes too long to update
- App doesn't work
- All fields remain blank and white
- Website leads to full page ad
Requested features
8 requests- Fix email code requirement
- Update login screen with labels
- Organize unit numbers logically
- Improve UI design
- Ensure consistent alerts
Show 3 moreShow fewer
- Add customer support within app
- Allow partner email registration
- Fix state selection issue
In-app purchases
Resident Portal Mobile
No in-app purchases
ZipcodeXpress
No in-app purchases
Questions
Is Resident Portal Mobile free?
Is ZipcodeXpress free?
Which has better reviews, Resident Portal Mobile or ZipcodeXpress?
Do Resident Portal Mobile or ZipcodeXpress have ads?
Which is updated more often, Resident Portal Mobile or ZipcodeXpress?
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