Comparison

Providence E vs Trusana

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Providence E

Access and share your health insurance ID cards digitally. View your card, as well as those for your spouse and dependents. Easily email or fax your card to healthcare providers.

Highlights
  • View your ID card
  • View spouse/dependent ID cards
  • Email ID card
  • Fax ID card
  • Digital access to insurance information
Read full description

Thank you for downloading Providence Health Plan E-Card. With this app you will be able to: • View your ID card • View the ID cards for your spouse and or dependents on your policy • Email or fax your ID card to your doctor office, hospital or pharmacy To get access: • Download the app • Enter your member ID number • Enter your 4-digit PIN which is located on the back of your ID card (lower left hand corner). If you don’t have your PIN you may request your PIN from Providence Health Plan Customer Service at 503-574-7500 or 800-878-4445. • For additional details, visit www.providence.org/php/smartphone

About

Trusana

Access your personalized care plan, book appointments, and participate in virtual visits. Track your progress manually or sync data from your health app. This platform guides you to better health outcomes.

Highlights
  • Book appointments with care team
  • Participate in virtual visits
  • Access personalized plan of care
  • Track progress and activity
  • HealthKit API integration
Read full description

The Trusana app provides you with access to our convenient, one-stop-shop platform where you can: • Book appointments with your care team • Participate in virtual visits • Access your personalized plan of care and our digital support tools • Track your progress and activity both manually and by bringing in data from the health app using the HealthKit API integration Trusana makes it easy for you to get the support you need so we can guide you to a better tomorrow. Trusana care is only available through employee assistance programs and health plans. Please visit Trusana.com to check eligibility.

Screenshots

Providence E4 screens
Trusana4 screens

Verdict

The call

The clearest difference is rating: Trusana at 5.0 against Providence E's 1.8. Trusana also leads on update cadence (every 3 weeks vs every 41 months). Providence E's advantage is ratings volume (33 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Trusana holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Providence E has 33 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Providence E ships an update every 41 months, Trusana every 3 weeks. The most recent releases landed on October 20, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 7 level
Providence E versus Trusana: the parameters behind the verdict, then further details
ParameterProvidence ETrusana
PriceFreeFree
Rating1.8 (33 ratings)5.0 (2 ratings) — better
Positive reviews19.4% of reviews—
Number of ratings33 — better2
Update frequencyEvery 41 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.415.1 — better
Further details — not scored
Size1 MB68 MB
Age rating4+12+
DeveloperProvidence Health PlansTrusana, Inc.

Customer experience

Providence E

All ratings32 ratings
Positive21.9%
Neutral0.0%
Negative78.1%
Written reviews31 reviews
Positive19.4%
Neutral0.0%
Negative80.6%

Trusana

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Providence E

No in-app purchases

None

Trusana

No in-app purchases

Questions

Is Providence E free?
Providence E is free to download, with no in-app purchases.
Is Trusana free?
Trusana is free to download, with no in-app purchases.
Which has better reviews, Providence E or Trusana?
Trusana is rated higher. Providence E averages 1.8 out of 5 from 33 ratings, while Trusana averages 5.0 from 2 ratings.
Do Providence E or Trusana have ads?
Neither Providence E nor Trusana shows ads.
Which is updated more often, Providence E or Trusana?
Providence E ships an update every 41 months, and Trusana every 3 weeks. Most recently, Providence E was updated on October 20, 2026 and Trusana on October 7, 2026.

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