RequestIndy vs Carmel 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RequestIndy
Easily report non-emergency issues and request City services in Indianapolis. Submit requests for potholes, missed trash, and more, directly to the departments that can resolve them. Track the status of your submitted requests anytime.
- Request non-emergency City services
- Report issues like potholes and missed trash
- Submit over 30 common service requests
- Integrated with City department systems
- Check status of submitted requests
- Available 24/7
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RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue. RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience. RequestIndy may also be used to check the status of previously submitted requests.
Carmel 311
Easily connect with city services by reporting issues, requesting debris removal, or staying updated on city news. Submit requests with details and photos, and track their progress in real-time. Keep your city running smoothly with this convenient utility.
- Report city issues
- Request debris removal
- Track request progress
- Submit details and photos
- Receive city updates
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Carmel 311 makes it simple to connect with city services. Whether you’re reporting a pothole, requesting debris removal, or looking for city updates, Carmel 311 helps you get it done quickly. Submit a request, add details or photos, and track progress in one place. Stay connected and keep Carmel running smoothly with the help of Carmel 311.
Screenshots
Verdict
The clearest difference is rating: Carmel 311 at 4.9 against RequestIndy's 1.7. Carmel 311 also leads on update cadence (every 2 months vs every 15 months). RequestIndy's advantage is ratings volume (51 vs 7) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Carmel 311 holds the better App Store score, 4.9 against 1.7. That said, the two scores are not equally well evidenced: RequestIndy has 51 ratings behind it against 7, so its average is the more settled of the two.
RequestIndy ships an update every 15 months, Carmel 311 every 2 months. The most recent releases landed on August 7, 2026 and September 1, 2026 respectively.
| Parameter | RequestIndy | Carmel 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (51 ratings) | 4.9 (7 ratings) — better |
| Positive reviews | 23.0% of reviews | — |
| Number of ratings | 51 — better | 7 |
| Update frequency | Every 15 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 75 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | City of Indianapolis | City of Carmel |
Customer experience
RequestIndy
Carmel 311
In-app purchases
RequestIndy
No in-app purchases
Carmel 311
No in-app purchases
Questions
Is RequestIndy free?
Is Carmel 311 free?
Which has better reviews, RequestIndy or Carmel 311?
Do RequestIndy or Carmel 311 have ads?
Which is updated more often, RequestIndy or Carmel 311?
Other comparisons
