Comparison

DTE Energy vs Lansing Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DTE Energy

Manage your energy account conveniently on the go. Pay bills, enroll in payment plans, report power outages, and track their restoration progress. Analyze your energy usage and receive account updates quickly.

Highlights
  • View and pay bills
  • Enroll in payment programs
  • Report power outages
  • Track outage restoration
  • Analyze energy usage
  • Manage payment methods
  • Receive account messages
Features
Read full description

Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app. Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go. The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app. Features - Sign in to view your current bill, account details and analyze your energy consumption - Make a one-time payment or schedule future dated payments - Manage your saved payment methods - Get real-time account and payment related messages - Report a power outage, and dim or flickering lights - Report or get additional information on a gas leak or downed wire - Track restoration progress with updates via email, text or push notification - See what areas have outages and how many customers are affected - Look up nearby businesses to see which have power and their contact details - Increase security while using the app with 1Password and enabling TouchID

About

Lansing Connect

Report non-emergency civic issues directly to city government from your smart device. Submit photos and videos of community problems and track the progress of your reports. Help improve your community by engaging with local government.

Highlights
  • Real-time civic issue reporting
  • Submit photos and videos
  • Track report progress
  • Direct communication with city government
  • Free to use
Read full description

Lansing Connect is a real-time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make your community a better place to live, work and play.

Screenshots

DTE Energy4 screens
Lansing Connect4 screens

Verdict

The call

The clearest difference is rating: DTE Energy at 4.7 against Lansing Connect's 3.1. DTE Energy also leads on ads (none vs shown) and update cadence (every 5 weeks vs every 14 months). Lansing Connect's advantage is iOS requirement (12.0 vs 16.0). On price, review sentiment, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DTE Energy holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: DTE Energy has 19K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 40% of DTE Energy's written reviews are positive against 36% of Lansing Connect's.

UpkeepUpdate frequency

DTE Energy ships an update every 5 weeks, Lansing Connect every 14 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
DTE Energy versus Lansing Connect: the parameters behind the verdict, then further details
ParameterDTE EnergyLansing Connect
PriceFreeFree
Rating4.7 (19K ratings) — better3.1 (12 ratings)
Positive reviews40.0% of reviews — better36.4% of reviews
Number of ratings19K — better12
Update frequencyEvery 5 weeks — betterEvery 14 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhoneiPhone, iPod — better
Requires iOS16.012.0 — better
Further details — not scored
Size51 MB29 MB
Age rating4+4+
DeveloperDTE Energy CompanyCity of Lansing

Customer experience

DTE Energy

All ratings18,839 ratings
Positive95.6%
Neutral1.9%
Negative2.6%
Written reviews160 reviews
Positive40.0%
Neutral9.4%
Negative50.6%

Lansing Connect

All ratings10 ratings
Positive40.0%
Neutral10.0%
Negative50.0%
Written reviews11 reviews
Positive36.4%
Neutral9.1%
Negative54.5%

Bugs and requests

DTE Energy

Reported bugs

3 issues
  • App crashes after updates
  • Login issues with Touch ID/Face ID
  • Outage notifications not always received

Requested features

3 requests
  • More detailed usage and billing history
  • Option to report different types of issues
  • Ability to save location-specific settings

Lansing Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DTE Energy

No in-app purchases

None

Lansing Connect

No in-app purchases

Questions

Is DTE Energy free?
DTE Energy is free to download, with no in-app purchases.
Is Lansing Connect free?
Lansing Connect is free to download, with no in-app purchases.
Which has better reviews, DTE Energy or Lansing Connect?
DTE Energy is rated higher. DTE Energy averages 4.7 out of 5 from 19K ratings, while Lansing Connect averages 3.1 from 12 ratings.
Do DTE Energy or Lansing Connect have ads?
Lansing Connect shows ads; DTE Energy does not.
Which is updated more often, DTE Energy or Lansing Connect?
DTE Energy ships an update every 5 weeks, and Lansing Connect every 14 months. Most recently, DTE Energy was updated on October 25, 2026 and Lansing Connect on October 24, 2026.

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