DTE Energy vs Lansing Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DTE Energy
Manage your energy account conveniently on the go. Pay bills, enroll in payment plans, report power outages, and track their restoration progress. Analyze your energy usage and receive account updates quickly.
- View and pay bills
- Enroll in payment programs
- Report power outages
- Track outage restoration
- Analyze energy usage
- Manage payment methods
- Receive account messages
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Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app. Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go. The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app. Features - Sign in to view your current bill, account details and analyze your energy consumption - Make a one-time payment or schedule future dated payments - Manage your saved payment methods - Get real-time account and payment related messages - Report a power outage, and dim or flickering lights - Report or get additional information on a gas leak or downed wire - Track restoration progress with updates via email, text or push notification - See what areas have outages and how many customers are affected - Look up nearby businesses to see which have power and their contact details - Increase security while using the app with 1Password and enabling TouchID
Lansing Connect
Report non-emergency civic issues directly to city government from your smart device. Submit photos and videos of community problems and track the progress of your reports. Help improve your community by engaging with local government.
- Real-time civic issue reporting
- Submit photos and videos
- Track report progress
- Direct communication with city government
- Free to use
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Lansing Connect is a real-time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make your community a better place to live, work and play.
Screenshots
Verdict
The clearest difference is rating: DTE Energy at 4.7 against Lansing Connect's 3.1. DTE Energy also leads on ads (none vs shown) and update cadence (every 5 weeks vs every 14 months). Lansing Connect's advantage is iOS requirement (12.0 vs 16.0). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DTE Energy holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: DTE Energy has 19K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 40% of DTE Energy's written reviews are positive against 36% of Lansing Connect's.
DTE Energy ships an update every 5 weeks, Lansing Connect every 14 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.
| Parameter | DTE Energy | Lansing Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (19K ratings) — better | 3.1 (12 ratings) |
| Positive reviews | 40.0% of reviews — better | 36.4% of reviews |
| Number of ratings | 19K — better | 12 |
| Update frequency | Every 5 weeks — better | Every 14 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | DTE Energy Company | City of Lansing |
Customer experience
DTE Energy
Lansing Connect
Bugs and requests
DTE Energy
Reported bugs
3 issues- App crashes after updates
- Login issues with Touch ID/Face ID
- Outage notifications not always received
Requested features
3 requests- More detailed usage and billing history
- Option to report different types of issues
- Ability to save location-specific settings
Lansing Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DTE Energy
No in-app purchases
Lansing Connect
No in-app purchases
Questions
Is DTE Energy free?
Is Lansing Connect free?
Which has better reviews, DTE Energy or Lansing Connect?
Do DTE Energy or Lansing Connect have ads?
Which is updated more often, DTE Energy or Lansing Connect?
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