Comparison

DTE Energy vs Xfinity Prepaid

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DTE Energy

Manage your energy account conveniently on the go. Pay bills, enroll in payment plans, report power outages, and track their restoration progress. Analyze your energy usage and receive account updates quickly.

Highlights
  • View and pay bills
  • Enroll in payment programs
  • Report power outages
  • Track outage restoration
  • Analyze energy usage
  • Manage payment methods
  • Receive account messages
Features
Read full description

Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app. Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go. The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app. Features - Sign in to view your current bill, account details and analyze your energy consumption - Make a one-time payment or schedule future dated payments - Manage your saved payment methods - Get real-time account and payment related messages - Report a power outage, and dim or flickering lights - Report or get additional information on a gas leak or downed wire - Track restoration progress with updates via email, text or push notification - See what areas have outages and how many customers are affected - Look up nearby businesses to see which have power and their contact details - Increase security while using the app with 1Password and enabling TouchID

About

Xfinity Prepaid

Manage your prepaid internet and TV services on the go. Easily refill services, check expiration dates, manage payments, and add new channel packs. Find retailers and stay informed about promotions.

Highlights
  • Manage prepaid services
  • Refill on the go
  • Check expiration dates
  • Manage payments
  • Add channel packs
  • Find retailers
  • View promotions
Read full description

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like: Refill your services on the go Check expiration dates and manage payments Add new channel packs Find the closest retailer Stay up to date on the latest offerings and promotions It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go! Learn more about 'Cal. Civ. Code §1798.135: Do Not Sell My Info' options at https://www.xfinity.com/privacy/manage-preference

Screenshots

DTE Energy4 screens
Xfinity Prepaid4 screens

Verdict

The call

The clearest difference is rating: DTE Energy at 4.7 against Xfinity Prepaid's 1.9. DTE Energy also leads on review sentiment (40% vs 5%) and ratings volume (19K vs 950). Xfinity Prepaid's advantage is iOS requirement (9.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DTE Energy holds the better App Store score, 4.7 against 1.9. That said, the two scores are not equally well evidenced: DTE Energy has 19K ratings behind it against 950, so its average is the more settled of the two. Written reviews point the same way: 40% of DTE Energy's written reviews are positive against 5% of Xfinity Prepaid's.

UpkeepUpdate frequency

DTE Energy ships an update every 5 weeks, Xfinity Prepaid every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
DTE Energy versus Xfinity Prepaid: the parameters behind the verdict, then further details
ParameterDTE EnergyXfinity Prepaid
PriceFreeFree
Rating4.7 (19K ratings) — better1.9 (950 ratings)
Positive reviews40.4% of reviews — better5.3% of reviews
Number of ratings19K — better950
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS16.09.0 — better
Further details — not scored
Size51 MB82 MB
Age rating4+4+
DeveloperDTE Energy CompanyComcast

Customer experience

DTE Energy

All ratings18,839 ratings
Positive95.6%
Neutral1.9%
Negative2.6%
Written reviews161 reviews
Positive40.4%
Neutral9.3%
Negative50.3%

Xfinity Prepaid

All ratings788 ratings
Positive20.3%
Neutral2.8%
Negative76.9%
Written reviews169 reviews
Positive5.3%
Neutral5.3%
Negative89.3%

User reviews

DTE Energy

From 19K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Helpful during power outages
  • 💳 Convenient bill payment
  • 🗺️ Informative outage map
  • 🔔 Timely updates and notifications

Room to improve

  • 🐛 Inaccurate outage information
  • 🔍 Lack of detailed account information
  • 🔄 Required app updates can be frustrating
  • 🤖 Automatic responses not always accurate

Xfinity Prepaid

From 950 App Store ratings

What we love

  • 🚀 Easy to refill
  • 🔒 Secure network
  • 👍 Affordable prepaid option

Room to improve

  • 🐛 App crashes frequently
  • 🔍 Difficult to update payment info
  • ⚠️ Unreliable internet connection
  • 🕰️ Slow app performance
  • 📞 Poor customer support

Bugs and requests

DTE Energy

Reported bugs

3 issues
  • App crashes after updates
  • Login issues with Touch ID/Face ID
  • Outage notifications not always received

Requested features

3 requests
  • More detailed usage and billing history
  • Option to report different types of issues
  • Ability to save location-specific settings

Xfinity Prepaid

Reported bugs

3 issues
  • Login issues
  • Inability to refill or make payments
  • Blank/white screens when trying to access account

Requested features

3 requests
  • Allow updating network password
  • Add option to refill for shorter durations
  • Improve app stability and reliability

In-app purchases

None

DTE Energy

No in-app purchases

None

Xfinity Prepaid

No in-app purchases

Questions

Is DTE Energy free?
DTE Energy is free to download, with no in-app purchases.
Is Xfinity Prepaid free?
Xfinity Prepaid is free to download, with no in-app purchases.
Which has better reviews, DTE Energy or Xfinity Prepaid?
DTE Energy is rated higher. DTE Energy averages 4.7 out of 5 from 19K ratings, while Xfinity Prepaid averages 1.9 from 950 ratings.
Do DTE Energy or Xfinity Prepaid have ads?
Neither DTE Energy nor Xfinity Prepaid shows ads.
Which is updated more often, DTE Energy or Xfinity Prepaid?
DTE Energy ships an update every 5 weeks, and Xfinity Prepaid every 2 months. Most recently, DTE Energy was updated on November 2, 2026 and Xfinity Prepaid on November 3, 2026.

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