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Xfinity Prepaid

Xfinity Prepaid

Prepaid Internet and Video

788 ratings
163 reviews
🔧 Utilities
🎬 Entertainment
Free

Details

  • Released
  • Updated
  • December 18, 2018
  • August 12, 2020

Developer

Comcast
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Reviews summary↘︎
⭐163
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📝23+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your prepaid internet and TV services on the go. Easily refill services, check expiration dates, manage payments, and add new channel packs. Find retailers and stay informed about promotions.

✓Manage prepaid services
✓Refill on the go
✓Check expiration dates
✓Manage payments
✓Add channel packs
✓Find retailers
✓View promotions
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What users say

Summarized from real user reviews of Xfinity Prepaid. Based on 788 reviews and a 1.9/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Easy to refill
  • 🔒Secure network
  • 👍Affordable prepaid option

Negative things

  • 🐛App crashes frequently
  • 🔍Difficult to update payment info
  • ⚠️Unreliable internet connection
  • 🕰️Slow app performance
  • 📞Poor customer support
See all reviews

What's New in Xfinity Prepaid

3.6

August 12, 2020

Litepay functionality for easier refills, easier access to the activation flow

User reviews

Most RecentHighest RatedLowest Rated

Garbage

Sorry app
mrtoodamnpretty2mrtoodamnpretty2

Trash app

No work for nothing
Andrew'$Andrew'$

Horrible

Horrible app and horrible customer service
Deedee34557Deedee34557

Terrible

Customer service is useless and the IT people on the phone don’t even know what they are doing. He had me restart the modem and the says oh can’t help. Need a tech who can’t come out for 5 days. Think I’ll be switching companies.
MrsHink1MrsHink1

Worst app

Worst app and website I’ve ever experienced for Xfinity prepaid. Couldn’t login to extend and pay my service. The page stopped at right after logging in and looped back to choosing address again and again. Wasted a lot of time
Celine_wenCeline_wen
See 158 more reviews

Developer apps

XFINITY TV Remote
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Xfinity Home

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Live TV, On Demand, & DVR

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(247K)

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With Ads
Xfinity My Account
Xfinity My Account

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Xfinity
Xfinity

More control, all in one place

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Xfinity Mobile
Xfinity Mobile

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues

Bug

Inability to refill or make payments

Bug

Blank/white screens when trying to access account

Bug
✨

Requested Features

3 requests

Allow updating network password

Feature

Add option to refill for shorter durations

Feature

Improve app stability and reliability

Feature

FAQ

What can I do with the Xfinity Prepaid App?

The app allows you to manage all aspects of your Xfinity Prepaid Internet and Prepaid Instant TV services. You can easily refill your services, check expiration dates, manage payments, add new channel packs, find the closest retailer, and stay updated on the latest offerings and promotions.

Is the Xfinity Prepaid App free to use?

Yes, the Xfinity Prepaid App is free to download and use. It provides a convenient way to manage your prepaid services without any additional cost.

What services does the Xfinity Prepaid App support?

The app specifically supports Xfinity Prepaid Internet and Xfinity Prepaid Instant TV services. It allows for seamless management of these prepaid offerings.

How do I refill my services using the app?

You can refill your prepaid internet or TV services directly through the app. The interface is designed to be fast and secure, allowing you to complete refills on the go.

Can I add new channel packs through the app?

Yes, the app provides the functionality to add new channel packs to your Xfinity Prepaid Instant TV service. This allows you to customize your viewing options easily.