Comparison

FNB Banking App vs SnapScan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FNB Banking App

Experience award-winning, secure, and personalized digital banking. This app offers intelligent search, customizable features, and innovative payment options for effortless financial management. Access verified statements and make secure transactions on the go.

Highlights
  • Intelligent search for quick access
  • Customizable home screen
  • Secure PIN and biometric login
  • Multiple profile switching
  • Innovative payment options (ChatPay, PayShap)
  • Digital wallet integration
  • Secure in-app messaging
  • Prepaid top-ups
  • Verified statement downloads
Features
Read full description

Award-winning banking made simple, secure, and built around you. Welcome to the future of banking. Discover smarter, safer banking with the FNB App, recognised globally and named Best Consumer Digital Bank and Best Mobile Banking App in South Africa four years in a row. How the FNB App helps you Intelligent Search Find what you need, faster. Discover smarter banking with intelligent search; from shortcuts and saved recipients to offers, FAQs, and instant help. Customise your app Make your Home screen yours by adding your most-used features for quick, effortless banking. App PIN & biometrics Sign in securely with a 5-digit PIN or biometric authentication. Multiple profiles Switch seamlessly between different users via My profile. Innovative payments Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payment, and more. Digital wallets Make secure contactless payments with Apple Pay and other wallets. Secure messaging Chat safely with FNB customers — share locations, send voice notes, or pay directly in chat. Prepaid purchases Top up airtime, data, electricity, vouchers, and more in seconds. Verified statements Easily download verified, bank-stamped statements straight from your app. We continuously update the app to deliver world-class security, performance, and innovation, giving you the best possible digital banking experience

About

SnapScan

This app simplifies payments for everyday needs, from online shopping and parking to sending money to friends and paying bills. Securely link your bank cards, manage multiple cards with nicknames, and authenticate transactions with a PIN or biometrics. You can also top up a digital wallet for faster payments or donate to charities.

Highlights
  • In-store and online payments
  • Pay for parking
  • Send money to friends
  • Buy prepaid electricity, airtime, and data
  • Settle bills
  • Donate to charities
  • Manage multiple linked cards
Features
Read full description

Payments shouldn’t disrupt the joy of simple pleasures. Whether you’re on the go or on the couch, SnapScan allows you to make quick and easy payments. After installing the app, simply load your bank card and add a secure PIN or enable biometric authentication. It’s as simple as that. Pay nice: - Shop in-store and online - Pay for parking at various locations - Send money to friends - Buy prepaid electricity, airtime and data - Settle bills (via invoices and in the app) - Donate to charities, and set up recurring monthly donations Manage your account: - Load up to three cards to use for payments - Add a nickname for each card so you always know which card you’re using - Top up your SnapScan Wallet and make payments using the funds you loaded - Authenticate your payments with a 4-digit PIN or biometrics - Verify your account to withdraw money from your Wallet to your linked bank account, or send money in your Wallet to a friend What you need: A valid credit or eCommerce-enabled debit card (SnapScan works with all South African banks and most international credit cards). A South African cellphone number Need help? Our team is here for you at help@snapscan.co.za For additional information or to sign up as a merchant, visit our website: www.snapscan.co.za Powered by Standard Bank

Screenshots

FNB Banking App4 screens
SnapScan4 screens

Verdict

The call

The clearest difference is rating: FNB Banking App at 4.8 against SnapScan's 4.4. FNB Banking App also leads on ratings volume (9.1K vs 113). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FNB Banking App holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: FNB Banking App has 9.1K ratings behind it against 113, so its average is the more settled of the two. Written reviews point the same way: 44% of FNB Banking App's written reviews are positive against 38% of SnapScan's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 19, 2026 and October 13, 2026 respectively.

Scorecard2 real differences · 8 level
FNB Banking App versus SnapScan: the parameters behind the verdict, then further details
ParameterFNB Banking AppSnapScan
PriceFreeFree
Rating4.8 (9.1K ratings) — better4.4 (113 ratings)
Positive reviews43.9% of reviews — better38.3% of reviews
Number of ratings9.1K — better113
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size106 MB52 MB
Age rating4+4+
DeveloperFirstRand Bank LimitedFireID (Pty) Ltd

Customer experience

FNB Banking App

All ratings9,123 ratings
Positive96.1%
Neutral1.7%
Negative2.1%
Written reviews189 reviews
Positive43.9%
Neutral9.5%
Negative46.6%

SnapScan

All ratings113 ratings
Positive85.0%
Neutral4.4%
Negative10.6%
Written reviews94 reviews
Positive38.3%
Neutral7.4%
Negative54.3%

User reviews

FNB Banking App

From 9.1K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 User-friendly interface
  • 🚀 Excellent banking experience
  • 🚀 Seamless and efficient
  • 🚀 Highly functional and feature-rich

Room to improve

  • 🐛 Buggy and unreliable
  • 🤔 Confusing and unintuitive UI
  • 🤔 Overcomplicated navigation
  • 🐛 Frequent crashes and freezes
  • 🤔 Poor customer support

SnapScan

From 113 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Quick payments
  • 👍 Simple UI
  • 👍 Convenient for markets
  • 👍 Good for cashless payments

Room to improve

  • ❌ Authentication issues
  • ❌ Card rejection
  • ❌ Only works in South Africa
  • ❌ Unhelpful support
  • ❌ Cannot add new card

Bugs and requests

FNB Banking App

Reported bugs

5 issues
  • Login issues and inability to reset credentials
  • Notifications not clearing correctly
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions
  • Errors when trying to complete transactions

Requested features

5 requests
  • Implement Apple Pay support
  • Add iPad-specific optimization
  • Improve transaction history and statements
  • Introduce budgeting and financial management tools
  • Allow pasting of passwords for security apps

SnapScan

Reported bugs

32 issues
  • Authentication issues
  • Card rejection
  • Incorrect dialling code added
  • Cannot add new card
  • Verification fails
Show 27 more
  • No button to submit card details
  • Card change limit reached
  • Focus issue with camera
  • Error occurred, try again later
  • Card error, please try again later
  • Withdrawal errors
  • App crashes on adding bank card
  • Scan feature does not autofocus
  • App does not send verification email
  • App does not connect to banking app
  • Phone number confirmation issues
  • App bombs out when opened
  • Wallet feature requires exact amount
  • OTP required for payments
  • App not working on iPhone 15 Pro
  • App not working on iPhone 14 Pro
  • Interface not optimized for XR models
  • Card no longer works after update
  • App freezes when opened
  • App closes unexpectedly
  • App refuses to accept UK credit card
  • App rejects phone number variations
  • App requires phone number but rejects it
  • App does not let user enter personal information
  • Extra authentication issues
  • OTP never gets sent
  • Address coding locked to US zip code mode

Requested features

15 requests
  • Add cancel option for payments
  • More vendors and shops
  • Label cards for easier identification
  • Allow partial wallet payments with cards
  • Add Apple Watch functionality
Show 10 more
  • Categorize purchase history by vendor
  • Add search functionality for purchase history
  • Support for foreign phone numbers
  • Interoperate with other ePayment systems
  • Manual verification process
  • Support for virtual cards
  • Option to label cards
  • Add City of Johannesburg Municipality as merchant
  • Apple Watch app
  • Support jailbroken phones with disclaimer

In-app purchases

None

FNB Banking App

No in-app purchases

None

SnapScan

No in-app purchases

Questions

Is FNB Banking App free?
FNB Banking App is free to download, with no in-app purchases.
Is SnapScan free?
SnapScan is free to download, with no in-app purchases.
Which has better reviews, FNB Banking App or SnapScan?
FNB Banking App is rated higher. FNB Banking App averages 4.8 out of 5 from 9.1K ratings, while SnapScan averages 4.4 from 113 ratings.
Do FNB Banking App or SnapScan have ads?
Neither FNB Banking App nor SnapScan shows ads.
Which is updated more often, FNB Banking App or SnapScan?
FNB Banking App ships an update monthly, and SnapScan monthly. Most recently, FNB Banking App was updated on October 19, 2026 and SnapScan on October 13, 2026.

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