Convenience at its best
It is fast and very reliable can use it anywhere and anytime to make safe and easy transactions.
Seamless transacting experience
Enjoying using the app , great user experience .
So many screens
Getting to the bank section takes way too many taps. That is the most important page for a user. Also, the exit button should. Always be visible, not hidden in the My Profile section. You should also be able to verify account name and number are an exact match. This is available on other banking apps.
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Appreciation of Service
I appreciate FNB, I went abroad for a while now and I can still access my account seamlessly making transacting easy to send my to my children back home, I have never had to call the bank in despair because of something not working. I love a bank that stands with me wherever I am. I am safe with FNB until I go back home.
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Best in SA
This is really the best App for those doing banking with/in SA or have people in the country one needs to make payments to.
Innovative & dynamic Bank
FNB revolutsonarized banking
Great App
So easy to use, makes banking a pleasure
Great Internet service
I would never exchange the FNB Banking App for anything
Smart Banking
Very convenient, I like this app
My most frustrating week
I have spent my entire cell phone voice minutes trying to deal with an international travel snafu. The phone system keeps on sending me to the App which cannot solve my problem. I do not wish to use the App for anything. I am not part of the “thumb” generation. I wish to speak to a person or be able to type on a keyboard- anything else just wastes my time. The last time previously I had a conversation with the BOT if told me wrong information and I needed to pay for an FNB service for an extra month. I do not trust what the BOTs tell me - like the LLMs they hallucinate and I’m the person who foots the bill - there is no accountability on the behalf of FNB. I am not a happy customer
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Abandoned?
FNB went from having the best banking app, to having the worst one on my phone. Is it written in COBOL? Laggy, awful UI, chat is horrible. Be better.
Banking App
Very user friendly..
Amazing
great features, easy navigation and very intuitive
App navigation
Easy access, convenient, fast and low data consumption.
One of if not the best
The reason I bank with FNB is because of how perfect their app is. I swear this app is number 1 among banking apps
Mobile Topup
Shilla
Discounted rates
The app does not allow to buy discounted bundles.
Buggy app
When it sends In app notifications and you click it it takes you just to the main login page. Not to the specific notification
Efficiency
For all the services I utilise I have had efficient and excellent service.
I have been a customer of this banking service for over 42 years.
I have been a customer of this banking service for over 42 years.
HAPPY
EXCELLENT
