Comparison

FNB Banking App vs GCB Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FNB Banking App

Experience award-winning, secure, and personalized digital banking. This app offers intelligent search, customizable features, and innovative payment options for effortless financial management. Access verified statements and make secure transactions on the go.

Highlights
  • Intelligent search for quick access
  • Customizable home screen
  • Secure PIN and biometric login
  • Multiple profile switching
  • Innovative payment options (ChatPay, PayShap)
  • Digital wallet integration
  • Secure in-app messaging
  • Prepaid top-ups
  • Verified statement downloads
Features
Read full description

Award-winning banking made simple, secure, and built around you. Welcome to the future of banking. Discover smarter, safer banking with the FNB App, recognised globally and named Best Consumer Digital Bank and Best Mobile Banking App in South Africa four years in a row. How the FNB App helps you Intelligent Search Find what you need, faster. Discover smarter banking with intelligent search; from shortcuts and saved recipients to offers, FAQs, and instant help. Customise your app Make your Home screen yours by adding your most-used features for quick, effortless banking. App PIN & biometrics Sign in securely with a 5-digit PIN or biometric authentication. Multiple profiles Switch seamlessly between different users via My profile. Innovative payments Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payment, and more. Digital wallets Make secure contactless payments with Apple Pay and other wallets. Secure messaging Chat safely with FNB customers — share locations, send voice notes, or pay directly in chat. Prepaid purchases Top up airtime, data, electricity, vouchers, and more in seconds. Verified statements Easily download verified, bank-stamped statements straight from your app. We continuously update the app to deliver world-class security, performance, and innovation, giving you the best possible digital banking experience

About

GCB Mobile App

Manage your finances entirely from your smartphone. Open accounts, invest, pay bills, and secure your profile with biometric authentication. Enjoy a user-friendly interface with customizable themes and real-time transaction alerts.

Highlights
  • Biometric profile security
  • Bill payments (including ECG)
  • Invest in Term Deposits
  • Open Instant accounts
  • Self-service options
  • Card requests
  • Customizable themes
Read full description

"GCB Mobile App is your choicest banking app in Ghana. It offers you a complete financial solution that lets you do everything from opening an account to investing in Term Deposits, all from your smartphone or tablet without visiting any branch. With GCB Mobile App, you can: • Secure your profile with your fingerprint or face ID • Pay your ECG bills conveniently using our ground-breaking solution for prepaid meters • Pay for various services to over a 100 billers • Customize your app with dark and light mode themes • Receive real-time receipts and alerts for every transaction • Invest and manage Term Deposits with high interest rates • Open an Instant account and start sending and receiving money from anywhere anytime. • Use a wide range of self service options including password reset, card transaction limits adjustment, PIN change and more. • Request debit, prepaid and virtual cards with ease. • Navigate the app easily with a user-friendly interface for varying user groups. GCB Mobile App is safe, secure and easy to use. Download it today and enjoy the experience."

Screenshots

FNB Banking App4 screens
GCB Mobile App4 screens

Verdict

The call

The clearest difference is rating: FNB Banking App at 4.8 against GCB Mobile App's 3.4. FNB Banking App also leads on review sentiment (44% vs 9%) and ratings volume (9.1K vs 344). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FNB Banking App holds the better App Store score, 4.8 against 3.4. That said, the two scores are not equally well evidenced: FNB Banking App has 9.1K ratings behind it against 344, so its average is the more settled of the two. Written reviews point the same way: 44% of FNB Banking App's written reviews are positive against 9% of GCB Mobile App's.

UpkeepUpdate frequency

FNB Banking App ships an update monthly, GCB Mobile App every 2 months. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.

Scorecard4 real differences · 6 level
FNB Banking App versus GCB Mobile App: the parameters behind the verdict, then further details
ParameterFNB Banking AppGCB Mobile App
PriceFreeFree
Rating4.8 (9.1K ratings) — better3.4 (344 ratings)
Positive reviews43.9% of reviews — better8.6% of reviews
Number of ratings9.1K — better344
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.2 — better
Further details — not scored
Size106 MB59 MB
Age rating4+4+
DeveloperFirstRand Bank LimitedGCB Bank PLC

Customer experience

FNB Banking App

All ratings9,123 ratings
Positive96.1%
Neutral1.7%
Negative2.1%
Written reviews189 reviews
Positive43.9%
Neutral9.5%
Negative46.6%

GCB Mobile App

All ratings283 ratings
Positive54.8%
Neutral8.5%
Negative36.7%
Written reviews58 reviews
Positive8.6%
Neutral3.4%
Negative87.9%

User reviews

FNB Banking App

From 9.1K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 User-friendly interface
  • 🚀 Excellent banking experience
  • 🚀 Seamless and efficient
  • 🚀 Highly functional and feature-rich

Room to improve

  • 🐛 Buggy and unreliable
  • 🤔 Confusing and unintuitive UI
  • 🤔 Overcomplicated navigation
  • 🐛 Frequent crashes and freezes
  • 🤔 Poor customer support

GCB Mobile App

From 344 App Store ratings

What we love

  • 👍 Superb Interface
  • 👍 Seamless and user friendly
  • 👍 Excellent app for perfect banking

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Transactions not reflecting
  • 🐛 Mobile money transactions failing
  • 🐛 Registration process errors
  • 🐛 Poor customer support response

Bugs and requests

FNB Banking App

Reported bugs

5 issues
  • Login issues and inability to reset credentials
  • Notifications not clearing correctly
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions
  • Errors when trying to complete transactions

Requested features

5 requests
  • Implement Apple Pay support
  • Add iPad-specific optimization
  • Improve transaction history and statements
  • Introduce budgeting and financial management tools
  • Allow pasting of passwords for security apps

GCB Mobile App

Reported bugs

32 issues
  • Photo upload fails during registration
  • Mobile money transactions not going through
  • App doesn't allow linking of account
  • Standing order feature crashes when hitting frequency tab
  • Messages sent to customer support go unanswered for weeks
Show 27 more
  • Deposits from mobile money to bank account do not reflect, but money is debited
  • Virtual cards lost after update, and requesting new ones doesn't work
  • Email validation errors during registration
  • OTP not received via SMS or email
  • Money deposited does not reflect in the app
  • Cannot receive billing address for online payment
  • ATM card blocking is not functional
  • Withdrawal to Ghana Pay wallet deducts money but doesn't reflect in wallet
  • Online transactions don't go through, requiring a bank visit
  • Deposited money is taken without crediting the bank wallet
  • Mistakenly transferred money to virtual card cannot be reversed without bank visit
  • Error when trying to create an account with readycash card
  • App does not open after a new update
  • App not showing on home screen after download
  • Connection could not be established error
  • Money transferred on Friday not reflected by Monday
  • Payment fails and money is deducted, support is unhelpful
  • Registration process stuck after selfie, no details to review, invalid account number error
  • App crashes all the time
  • Cannot proceed with account creation without Ghana number, needs email verification option
  • Mobile money to account transfer deducted but not received, customer support unable to help
  • Deposits hang for over two weeks
  • App crashes during registration
  • Investment section not working well
  • App doesn't work
  • Scan app gives errors and excuses
  • Sending money results in 'try again later' error

Requested features

3 requests
  • Allow personal record updates (contacts, address) without visiting the bank
  • Allow email verification for account creation
  • Bring back the old version or fix the new one

In-app purchases

None

FNB Banking App

No in-app purchases

None

GCB Mobile App

No in-app purchases

Questions

Is FNB Banking App free?
FNB Banking App is free to download, with no in-app purchases.
Is GCB Mobile App free?
GCB Mobile App is free to download, with no in-app purchases.
Which has better reviews, FNB Banking App or GCB Mobile App?
FNB Banking App is rated higher. FNB Banking App averages 4.8 out of 5 from 9.1K ratings, while GCB Mobile App averages 3.4 from 344 ratings.
Do FNB Banking App or GCB Mobile App have ads?
Neither FNB Banking App nor GCB Mobile App shows ads.
Which is updated more often, FNB Banking App or GCB Mobile App?
FNB Banking App ships an update monthly, and GCB Mobile App every 2 months. Most recently, FNB Banking App was updated on September 25, 2026 and GCB Mobile App on September 26, 2026.

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