Comparison

Security First Mobile vs My JEA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Security First Mobile

Manage your insurance policies conveniently 24/7. Access policy information, get quotes for home, condo, or renters insurance, and pay invoices securely. Quickly find contact details for assistance.

Highlights
  • Policy information access
  • Insurance quotes
  • Invoice payments
  • Contact information
  • Customer portal login
Read full description

Our free mobile app allows you to have all your policy information available at your fingertips so you can conveniently manage your policy 24/7. With our mobile app you can: ∙ Log in to our Customer Portal so you can manage your account ∙ Get a quote for home, condo, or renters insurance in minutes ∙ Pay your home insurance invoice quickly and securely ∙ Quickly access contact information Visit our website SecurityFirstFlorida.com for more information.

About

My JEA

Manage your JEA utility account with ease. View and pay bills, track energy consumption, report outages, and update your information. Get quick assistance and sign up for paperless billing.

Highlights
  • View and pay bills
  • Track utility consumption
  • Report electric and water outages
  • Update account information
  • Request payment assistance
  • Sign up for eBill paperless billing
Features
Read full description

If you’re a JEA MyWay customer and want to manage your prepaid utilities account, search for “JEA MyWay” in your app store to download that app. My JEA makes it easier to do business with JEA and so much more. Whether you need to view and pay your bill, check your utility consumption, report electric and water outages, update your account information, or get help from our Customer Solutions team, My JEA helps you get it done so you can get on with your day. Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t have an account? It’s easy to set one up, right on the app. View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your way with a bank account, debit/credit card, or mobile wallet. Check Your Consumption: View a graph of your electric and water usage with a temperature overlay. View full screen in landscape mode for even more detail. Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take the next step by signing up for eBill, right from your account profile. Request Payment Assistance: Need a little extra time to make a payment? Request a payment extension or payment arrangement and get an instant answer. Report Outages: View our Electric Outage Map in full screen mode. Report electric and water outages and get updates on restoration progress. Get Assistance: A single click will connect you by phone to JEA support. You can also get directions to our Customer Solutions Center and make an appointment online for faster service when you arrive. Update Your Contact Info: Need to update your billing address, email or phone number? Easily update your account profile inside the app. Future Enhancements: Be on the lookout for new features with your convenience in mind.

Screenshots

Security First Mobile1 screens
My JEA4 screens

Verdict

The call

The clearest difference is rating: My JEA at 4.9 against Security First Mobile's 3.3. My JEA also leads on review sentiment (58% vs 31%) and ratings volume (7.4K vs 32). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My JEA holds the better App Store score, 4.9 against 3.3. That said, the two scores are not equally well evidenced: My JEA has 7.4K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 31% of Security First Mobile's written reviews are positive against 58% of My JEA's.

UpkeepUpdate frequency

Security First Mobile ships an update every 2 months, My JEA every 4 months. The most recent releases landed on October 12, 2026 and October 21, 2026 respectively.

Scorecard3 real differences · 7 level
Security First Mobile versus My JEA: the parameters behind the verdict, then further details
ParameterSecurity First MobileMy JEA
PriceFreeFree
Rating3.3 (32 ratings)4.9 (7.4K ratings) — better
Positive reviews31.3% of reviews58.0% of reviews — better
Number of ratings327.4K — better
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.114.0 — better
Further details — not scored
Size20 MB38 MB
Age rating4+4+
DeveloperSecurity First Managers, LLCKUBRA Data Transfer

Customer experience

Security First Mobile

All ratings32 ratings
Positive50.0%
Neutral9.4%
Negative40.6%
Written reviews16 reviews
Positive31.3%
Neutral6.3%
Negative62.5%

My JEA

All ratings3,823 ratings
Positive98.0%
Neutral1.2%
Negative0.7%
Written reviews50 reviews
Positive58.0%
Neutral10.0%
Negative32.0%

Bugs and requests

Security First Mobile

Not enough reviews yet to summarise bugs or requests.

My JEA

Reported bugs

2 issues
  • Login screen errors
  • Compatibility problems with older devices

Requested features

2 requests
  • Dark mode option
  • Improved customer support for app issues

In-app purchases

None

Security First Mobile

No in-app purchases

None

My JEA

No in-app purchases

Questions

Is Security First Mobile free?
Security First Mobile is free to download, with no in-app purchases.
Is My JEA free?
My JEA is free to download, with no in-app purchases.
Which has better reviews, Security First Mobile or My JEA?
My JEA is rated higher. Security First Mobile averages 3.3 out of 5 from 32 ratings, while My JEA averages 4.9 from 7.4K ratings.
Do Security First Mobile or My JEA have ads?
Neither Security First Mobile nor My JEA shows ads.
Which is updated more often, Security First Mobile or My JEA?
Security First Mobile ships an update every 2 months, and My JEA every 4 months. Most recently, Security First Mobile was updated on October 12, 2026 and My JEA on October 21, 2026.

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