Comparison

IBM MaaS360 vs Tyler Shield Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IBM MaaS360

Securely access corporate data and resources on iOS devices. Enhance productivity with mobile access to email, documents, and more, while maintaining strong organizational security.

Highlights
  • Secure access to corporate data
  • Mobile productivity for iOS devices
  • Comprehensive device security
  • Conditional access to apps and data
  • Access to documents, videos, and SharePoint
  • Advanced analytics and visibility
Features
Read full description

OVERVIEW IBM Maas360 with Watson for iOS securely enables iOS devices to access corporate data so users can be highly productive with email and other corporate resources, on the go. SECURITY IBM Maas360 provides comprehensive device security with conditional access to apps and corporate data while maintaining a sound security posture for organizations. FLEXIBILITY Secure access to corporate resources such as, documents, videos, Sharepoint or networked drives is super easy for end users with native IBM Maas360 iOS apps. VISIBILITY IBM Maas360 with Watson incorporates IBM’s deep expertise in analytics and business intelligence. Watson provides innovative dimensions of visibility and analytics providing organizations with actionable intelligence.

About

Tyler Shield Mobile

Enhance officer safety and preparedness with intelligent, law-specific dispatching. This app provides context-aware critical information based on role and location, ensuring mission-critical data is always accessible.

Highlights
  • Intelligent, law-specific dispatching
  • Context-aware critical information
  • Easy-to-read route to calls
  • Responder location and ETA
  • Instant access to building maps and plans
  • Secure communications
  • Real-time call details
Features
Read full description

Police crews stay safer and better prepared using Tyler Shield Mobil created specifically for licensed users of Tyler Technologies’ Law Enforcement software solutions. With intelligent, law-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, and tactical plans • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports • Search functionality for persons and vehicles Tyler users empower themselves using Shield Mobile with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.

Screenshots

IBM MaaS3604 screens
Tyler Shield Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Tyler Shield Mobile at 53% against IBM MaaS360's 10%. Tyler Shield Mobile also leads on rating (3.8 vs 1.9). IBM MaaS360's advantage is device support (4 vs 2) and iOS requirement (15.0 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tyler Shield Mobile holds the better App Store score, 3.8 against 1.9. Both are backed by a comparable volume of ratings — 429 and 330 respectively. Written reviews point the same way: 10% of IBM MaaS360's written reviews are positive against 53% of Tyler Shield Mobile's.

UpkeepUpdate frequency

IBM MaaS360 ships an update every 6 weeks, Tyler Shield Mobile every 4 weeks. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
IBM MaaS360 versus Tyler Shield Mobile: the parameters behind the verdict, then further details
ParameterIBM MaaS360Tyler Shield Mobile
PriceFreeFree
Rating1.9 (429 ratings)3.8 (330 ratings) — better
Positive reviews10.1% of reviews52.8% of reviews — better
Number of ratings429 — better330
Update frequencyEvery 6 weeksEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size192 MB155 MB
Age rating4+17+
DeveloperInternational Business Machines Corp.Tyler Technologies, Inc

Customer experience

IBM MaaS360

All ratings429 ratings
Positive18.2%
Neutral6.3%
Negative75.5%
Written reviews138 reviews
Positive10.1%
Neutral9.4%
Negative80.4%

Tyler Shield Mobile

All ratings319 ratings
Positive68.3%
Neutral8.5%
Negative23.2%
Written reviews53 reviews
Positive52.8%
Neutral7.5%
Negative39.6%

User reviews

IBM MaaS360

From 429 App Store ratings

What we love

  • 🚀 Works well for corporate environments
  • 👍 Functional and gets the job done
  • 🔒 Secure mobile device management

Room to improve

  • 🐛 Frequent crashes and freezes
  • 👎 Poor user experience and interface
  • 🔍 Unreliable notifications and syncing
  • 🔒 Overly restrictive and controlling

Tyler Shield Mobile

From 330 App Store ratings

What we love

  • 👍 Great app overall
  • 👍 Works well
  • 👍 Informative for supervisors
  • 👍 Useful in the field
  • 👍 Great for plain clothes/uniform

Room to improve

  • 👎 Not user friendly
  • 👎 Unreliable in rural areas
  • 👎 Was not what was promised
  • 👎 Functionality doesn't work
  • 👎 App keeps failing

Bugs and requests

IBM MaaS360

Reported bugs

4 issues
  • Notifications not working consistently
  • Compatibility issues with iOS updates
  • Incorrect unread email counts
  • Crashes when deleting/moving emails

Requested features

4 requests
  • Dark mode option
  • Better calendar integration
  • Improved email management features
  • Support for third-party keyboards

Tyler Shield Mobile

Reported bugs

8 issues
  • Date of birth incorrect
  • Routing function incorrect
  • Can't print
  • Clipping to clipboard no longer works
  • App re-logs and shows in service if not shut down
Show 3 more
  • Calls not updated
  • Details not loading
  • Buggy

Requested features

9 requests
  • Wish it had CarPlay
  • Connect to Apple CarPlay
  • Support for CarPlay
  • Add CarPlay capabilities
  • Ability to view call details of other calls when on a ticket
Show 4 more
  • Fix issue with re-logging and showing in service
  • Update in real-time without logging out
  • Adjust status order
  • Automatically remove secondary location when going back in service

In-app purchases

None

IBM MaaS360

No in-app purchases

None

Tyler Shield Mobile

No in-app purchases

Questions

Is IBM MaaS360 free?
IBM MaaS360 is free to download, with no in-app purchases.
Is Tyler Shield Mobile free?
Tyler Shield Mobile is free to download, with no in-app purchases.
Which has better reviews, IBM MaaS360 or Tyler Shield Mobile?
Tyler Shield Mobile is rated higher. IBM MaaS360 averages 1.9 out of 5 from 429 ratings, while Tyler Shield Mobile averages 3.8 from 330 ratings.
Do IBM MaaS360 or Tyler Shield Mobile have ads?
Neither IBM MaaS360 nor Tyler Shield Mobile shows ads.
Which is updated more often, IBM MaaS360 or Tyler Shield Mobile?
IBM MaaS360 ships an update every 6 weeks, and Tyler Shield Mobile every 4 weeks. Most recently, IBM MaaS360 was updated on November 3, 2026 and Tyler Shield Mobile on November 4, 2026.

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