ServiceDesk Plus | On vs ConnectedFresh

Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities. Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks. Here are some of the key features available in the app: Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes. Tasks: Break down requests into tasks, assign them, and track progress. Attachments: Add files and images to requests for reference. Work logs: Record time spent on requests. Solutions: Access prerecorded solutions for common issues. Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines. Calendar integration: View all your pending tickets as events on your mobile calendar app. Change approval: CAB members can quickly approve change requests. Additional features 1. Review and approve service requests and changes from your mobile device. 2. Receive real-time notifications on request assignments, replies, and approvals. 3. Chat with end users right from the app. 4. Create custom views and tailor the app to your preferences. If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.

ConnectedFresh is the go-to mobile app for tackling the toughest challenges in the foodservice, hospitality, and retail industries. Streamline operations, enhance food safety, and ensure compliance with our comprehensive monitoring solution. Here’s what the ConnectedFresh app offers: An existing ConnectedFresh solution is required to utilize this application. Need to get started or want some help? Visit connectedfresh.com for more information. • Operational Efficiency: Monitor and manage your facilities' key metrics like temperature, humidity, and energy usage to optimize operations and reduce costs. • Food Safety Assurance: Stay ahead of food safety with real-time alerts and automated compliance reporting, reducing the risk of spoilage and contamination. • Regulatory Compliance: Ensure your operations meet all health and safety standards with continuous monitoring and historical data logs. • Facility Management: Address inefficiencies in your facilities with actionable insights derived from our advanced analytics. • Proactive Maintenance: Predict and prevent equipment failures, minimizing downtime and extending the lifespan of your critical assets. • Instant Alerts: Receive notifications directly on your mobile device to address issues promptly and prevent potential losses. • Detailed Reporting: Access comprehensive analytics and reports that provide insights into equipment performance and operational efficiency. • Device Management: Easily configure settings, view device statuses, and manage your network of sensors with just a few taps. • Energy Savings: Leverage our data-driven insights to reduce energy consumption and operational costs. • Compliance and Safety: Maintain strict compliance with industry regulations and enhance food safety protocols through continuous monitoring. The ConnectedFresh app is your partner in maintaining optimal conditions, ensuring product quality, and enhancing the sustainability of your operations. Deploy quickly with our plug-and-play solution and start transforming the way you manage your business today.