ServiceDesk Plus | On vs FLSync

Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities. Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks. Here are some of the key features available in the app: Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes. Tasks: Break down requests into tasks, assign them, and track progress. Attachments: Add files and images to requests for reference. Work logs: Record time spent on requests. Solutions: Access prerecorded solutions for common issues. Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines. Calendar integration: View all your pending tickets as events on your mobile calendar app. Change approval: CAB members can quickly approve change requests. Additional features 1. Review and approve service requests and changes from your mobile device. 2. Receive real-time notifications on request assignments, replies, and approvals. 3. Chat with end users right from the app. 4. Create custom views and tailor the app to your preferences. If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.

NEVER MISS A MAINTENANCE DATE AGAIN WITH FLSYNC FLSync is the ultimate smart equipment management and maintenance tracking solution designed for businesses and teams who need reliable asset oversight. Whether you're managing a small fleet or an entire industrial facility, FLSync helps you stay organized, reduce downtime, and extend the lifespan of your critical equipment. SMART MAINTENANCE TRACKING Keep your operations running smoothly with automatic next-date calculations. Set custom maintenance intervals for every asset and let FLSync do the math for you. No more manual spreadsheets or forgotten service dates. INTELLIGENT REMINDERS Stay ahead of the curve with customizable notifications. Get alerted 1 to 30 days before maintenance is due, ensuring you always have the parts and personnel ready when the time comes. VISUAL DASHBOARD OVERVIEW Get a bird’s-eye view of your entire inventory. Our intuitive color-coded status indicators tell you exactly what is up-to-date (Green), due soon (Yellow), or overdue (Red) at a single glance. QR & BARCODE INTEGRATION Speed up your workflow! Add new equipment in seconds or log maintenance instantly by scanning QR codes. You can also generate and print custom QR tags for your physical assets for seamless identification in the field. BULK UPLOAD & DATA IMPORT Migrating from legacy systems? FLSync supports bulk uploads via CSV or Excel, making it easy to import hundreds of records at once and get your dashboard up and running in minutes. AI-POWERED ASSISTANCE Have a question about a maintenance guide? Our built-in FAQ Chatbot is ready to provide quick answers and troubleshooting tips based on our comprehensive knowledge base, helping your technicians solve problems faster. TEAM COLLABORATION & ANALYTICS Manage your team effectively with multi-user support. Track who performed each maintenance task, monitor costs, and view detailed history logs to make data-driven decisions about your asset lifecycle.