OpenScape Mobile vs Benefitplace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenScape Mobile
Enhance your mobile communications with VoIP and video capabilities. Seamlessly move calls between devices and networks, reducing cellular charges by utilizing Wi-Fi. Access unified communications features like presence status and conference management.
- VoIP and Video calls
- Seamless call transfer
- Presence status management
- Unified Communications features
- Reduced cellular charges
- Wi-Fi calling
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Today’s reality - A mobile, global, distributed and virtual workforce. But you still need fast access to people, from wherever you are, at the lowest possible cost. OpenScape Mobile enhances your communications experience with rich Voice over IP (VoIP) and Video capabilities from your iPhone or iPad. Plus it allows you to seamlessly move calls between desk phone, Wi-Fi and cellular. OpenScape Mobile reduces cellular charges through lower air-time minutes and roaming charges by making and receiving calls over Wi-Fi from your home, a Wi-Fi hotspot or on the corporate Wi-Fi. With a simple finger gesture, OpenScape Mobile’s call swipe lets you seamlessly move calls from your mobile device to a desktop device, and vice-versa, and from cellular network or the Wi-Fi. What you can do OpenScape Mobile works in three modes (depending on the license you purchased): UC-only mode: Gives you access to OpenScape Unified Communications features (also see OpenScape UC) • Set your user presence status and preferred device or device list • Be reached on a single published phone number • See your OpenScape contacts and their presence status • Manage your OpenScape contacts and place calls to your contacts through your corporate network • Initiate ad-hoc conferences and join a conference, plus see the conference status • Activate rules and set time zone, location and status note • View missed calls in the Journal • Automatically import credentials from the OpenScape mobile client, if installed and configured Voice/Video-only mode: Gives you access to VoIP and Video, plus call transfer, call forwarding and call swipe. Combined mode: Gives you both UC and VoIP/Video functionality in a single mobile application.
Benefitplace
Manage your employee benefits on the go. Access coverage details, ID cards, and make elections. Upload documents, receive notifications, and securely message your benefits administrator.
- Access active benefits and coverage details
- View and manage ID cards
- Upload required documentation
- Receive benefits notifications
- Secure messaging for personal information
- Check spending account balances
- Make annual benefit elections and life event changes
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Take your benefits wherever you go. Download the Benefitplace™ app today! 1. Install the Benefitplace app 2. Enter your company ID. 3. Log in using the same username and password you use on your computer! Having trouble downloading the app or logging in? Here are some tips and tricks to help! - Unsure what your company ID is? In blue, below Company ID box and next button, click ‘Don’t know your company ID?’, enter your last name, date of birth and last 6 of SSN, then click ‘Find Company ID’ - Unsure what your password or username is? Click ‘Need help accessing your account?’ and follow each step to reset With the Benefitplace™ app, you can easily access and manage your benefits information anytime, anywhere. - View all active benefits, coverage details, payroll deductions and ID cards - Snap and tap to upload required documentation - Get important benefits notifications and reminders pushed right to your device - Send and receive sensitive personal information through secure messaging - Check spending account balances and review transactions - Make annual benefit elections and life event changes on the go - Learn about and shop for benefits that are available for enrollment throughout the year
Screenshots
Verdict
The clearest difference is review sentiment: OpenScape Mobile at 100% against Benefitplace's 31%. OpenScape Mobile also leads on rating (5.0 vs 4.6) and iOS requirement (9.0 vs 17.0). Benefitplace's advantage is ratings volume (30K vs 1) and chart position (#164 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenScape Mobile holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Benefitplace has 30K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of OpenScape Mobile's written reviews are positive against 31% of Benefitplace's.
OpenScape Mobile ships an update every 2 months, Benefitplace every 6 weeks. The most recent releases landed on October 13, 2026 and October 18, 2026 respectively.
| Parameter | OpenScape Mobile | Benefitplace |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.6 (30K ratings) |
| Positive reviews | 100.0% of reviews — better | 31.2% of reviews |
| Number of ratings | 1 | 30K — better |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #164 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 9.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 58 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Mitel Networks Corporation | Benefitfocus |
Customer experience
OpenScape Mobile
Benefitplace
Bugs and requests
OpenScape Mobile
Not enough reviews yet to summarise bugs or requests.
Benefitplace
Reported bugs
5 issues- Login issues and password reset problems
- Inability to update profile information
- Enrollment process errors
- Inconsistent or missing data
- Compatibility issues with older devices
Requested features
5 requests- Print or download benefit information
- Improved date/time input functionality
- Ability to contact customer service
- Support for biometric login (Touch ID/Face ID)
- Smoother navigation and fewer redirects
In-app purchases
OpenScape Mobile
No in-app purchases
Benefitplace
No in-app purchases








