Spok Mobile vs OpenScape Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Spok Mobile
This app facilitates critical messaging and alerting for professionals in healthcare, government, and public safety. It enables secure communication for urgent situations, with some features requiring a subscription to a supported system.
- Critical messaging
- Alerting
- Healthcare communication
- Government communication
- Public safety communication
- Secure messaging
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Spok Mobile™ is a critical messaging / alerting application for use in healthcare, government, and public safety environments. Some functionality requires a subscription / connection to a supported Spok system.
OpenScape Mobile
Enhance your mobile communications with VoIP and video capabilities. Seamlessly move calls between devices and networks, reducing cellular charges by utilizing Wi-Fi. Access unified communications features like presence status and conference management.
- VoIP and Video calls
- Seamless call transfer
- Presence status management
- Unified Communications features
- Reduced cellular charges
- Wi-Fi calling
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Today’s reality - A mobile, global, distributed and virtual workforce. But you still need fast access to people, from wherever you are, at the lowest possible cost. OpenScape Mobile enhances your communications experience with rich Voice over IP (VoIP) and Video capabilities from your iPhone or iPad. Plus it allows you to seamlessly move calls between desk phone, Wi-Fi and cellular. OpenScape Mobile reduces cellular charges through lower air-time minutes and roaming charges by making and receiving calls over Wi-Fi from your home, a Wi-Fi hotspot or on the corporate Wi-Fi. With a simple finger gesture, OpenScape Mobile’s call swipe lets you seamlessly move calls from your mobile device to a desktop device, and vice-versa, and from cellular network or the Wi-Fi. What you can do OpenScape Mobile works in three modes (depending on the license you purchased): UC-only mode: Gives you access to OpenScape Unified Communications features (also see OpenScape UC) • Set your user presence status and preferred device or device list • Be reached on a single published phone number • See your OpenScape contacts and their presence status • Manage your OpenScape contacts and place calls to your contacts through your corporate network • Initiate ad-hoc conferences and join a conference, plus see the conference status • Activate rules and set time zone, location and status note • View missed calls in the Journal • Automatically import credentials from the OpenScape mobile client, if installed and configured Voice/Video-only mode: Gives you access to VoIP and Video, plus call transfer, call forwarding and call swipe. Combined mode: Gives you both UC and VoIP/Video functionality in a single mobile application.
Screenshots
Verdict
The clearest difference is review sentiment: OpenScape Mobile at 100% against Spok Mobile's 10%. OpenScape Mobile also leads on rating (5.0 vs 1.6) and monetization model (free vs subscription). Spok Mobile's advantage is ratings volume (128 vs 1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenScape Mobile holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Spok Mobile has 128 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 10% of Spok Mobile's written reviews are positive against 100% of OpenScape Mobile's.
Spok Mobile ships an update every 4 months, OpenScape Mobile every 2 months. The most recent releases landed on October 14, 2026 and October 5, 2026 respectively.
| Parameter | Spok Mobile | OpenScape Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (128 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 10.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 128 — better | 1 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 39 MB | 58 MB |
| Age rating | 4+ | 4+ |
| Developer | Spok, Inc. | Mitel Networks Corporation |
Customer experience
Spok Mobile
OpenScape Mobile
Bugs and requests
Spok Mobile
Reported bugs
24 issues- App crashes on startup or when opening messages
- Push notifications fail to deliver unless app is open
- Audio settings revert to high volume automatically
- Status switcher disappeared after iOS updates
- Alerts continue after message is opened
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- Messages arrive hours or days late
- Null messages received with no information
- App logs out unexpectedly
- Badges show unread pages but app won't load them
- Registration errors during setup
- Login timeouts and unresponsive authentication
- Dark mode makes text unreadable
- Incompatible with iOS low battery mode
- Phone number links require multiple taps to work
- App breaks with iOS updates
- Messages disappear from history quickly
- Confirm receipt system broken on iOS
- App freezes during update process
- Incompatible with VPN connections
- CarPlay compatibility issues
- Notifications don't work with Focus mode enabled
- Message body doesn't display in notifications
- Slow app startup and message loading
- Pages received out of order or with wrong timestamps
Requested features
20 requests- Apple Watch support with message preview
- Customizable alert tones and volume control
- Ability to mute/silence pager independently from phone
- Copy and paste functionality within messages
- Search function for messages
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- Better message threading and group messaging
- On-call directory integration
- Character count display before sending
- Repeat notification alerts until acknowledged
- Message preview in notifications and lock screen
- Delete all messages button
- Better dark mode support
- Improved Focus mode integration
- Vibrate-only alert option
- Custom ringtone selection from iTunes store
- Message templates/canned responses
- Improved favorites list
- Better message history retention
- Multimedia support expansion
- One-time alert option instead of multiple alerts
OpenScape Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Spok Mobile
No in-app purchases
OpenScape Mobile
No in-app purchases
Questions
Is Spok Mobile free?
Is OpenScape Mobile free?
Which has better reviews, Spok Mobile or OpenScape Mobile?
Do Spok Mobile or OpenScape Mobile have ads?
Which is updated more often, Spok Mobile or OpenScape Mobile?
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