mail.com vs Feedback Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mail.com
Manage your emails and cloud storage from a single, convenient app. Receive instant notifications for new messages and access your contacts and documents on the go. Offers secure access with PIN or biometric authentication.
- Unified inbox for all email addresses
- 2GB integrated cloud storage
- Automatic photo backup to cloud
- Push notifications for new messages
- PIN or biometric authentication
- Sync contacts with mobile device
- Customizable interface
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The mail.com mail app for iPhone and iPad lets you take your email and cloud wherever you go. The mail.com mail app brings comprehensive functionality to your mobile device. Perfect for iPhone and iPad users, the email app from mail.com puts a wealth of productivity tools directly into your hand. Check all your email addresses and view your cloud documents from one centralized mailbox – wherever you go. Enable push notifications to ensure you never miss an important message again. Discover the many features of the mail.com email app and get your emails whenever you need them, wherever you are. What customers are saying: "Everything you could wish for. Simply open, read, delete, done. No frills or 1000 options to subscribe or play. Thanks" "Good stuff. The way email should work today!" "Cool. I have been using this app for such a long time and I would not change." "Best email account in the world. Thank you" "Great app! Convenient, easy to navigate" Reliable and secure e-mail The mail.com email app is optimized for use with a mail.com email account by 1&1. With an mail.com email account you can select from our 100+ email domains, like @email.com and @usa.com. Ideal for business emails, our mail app lets you set personalized notifications and use many organizational features that our webmail solution provides. This means you can easily access your mail.com contacts and synchronize them with the contacts on your iPhone. The mail.com email client for iOS enabled devices also includes powerful security features to ensure your communications are never compromised. The email app for iOS is simple to install and intuitive to use. You can even make it the default mail app on your iPhone. This makes managing your mails a breeze – giving you the opportunity to write, reply and organize your mail wherever you go. Syncing your inbox between multiple devices is also possible, allowing you to move seamlessly from your iPhone to your iPad without breaking your concentration. Cloud storage and emails in one With mail.com freemail you also get 2GB of reliable cloud storage. Store e-mail attachments, photos, documents and more in your mail.com Cloud and your online file manager is right at your fingertips in this combined e-mail and cloud app. The app will automatically sync not only every message in your inbox but all the files in your cloud storage, so you can access them whenever and wherever you are online. Just open the app and get started! You can even activate automatic photo backup from your iPhone or iPad to your mail.com Cloud and keep your precious memories safe in our secure online storage. All you need to do is sign up for a freemail account from mail.com and download the app to enjoy these gr eat features: • iPhone optimized • Convenient push notifications • Increased security through PIN or biometric authentication • Mobile access to your mail.com contacts • Integrated cloud with automatic photo backups • Customizable interface • 100+ email domains available to create email address of your choice • Sync automatically with mail.com web browser email client • Set as default mail app on iPhone or iPad • Convenient folder and file manager in Cloud 100+ email domains One of the best things about using the mail.com app as your iPhone email app or iPad email app is creating unique email addresses. Customize your email address with our 100+ email domains. In addition to our @mail.com domain, here are just five of the available email domains that we offer: 1 @email.com domain 2 @usa.com domain 3 @post.com domain 4 @techie.com domain 5 @dr.com domain Feedback welcome! We’d love to hear what you think and we welcome your feedback and user experiences with the iPhone and iPad app. Contact us today and help us improve your email experience. Terms & Conditions: https://www.mail.com/company/terms/
Feedback Assistant
This platform transforms feedback into clear business decisions by collecting structured data and providing actionable insights. It helps businesses improve customer experience, monitor team satisfaction, and track service quality with real-time analytics and professional reporting.
- Structured feedback frameworks (NPS, CSAT, CES)
- Real-time analytics dashboards
- Insight-oriented interpretation
- Professional, export-ready reports
- Anonymous or identified responses
- Trend tracking and performance comparison
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Turn Feedback Into Clear Business Decisions Available in English, French, German, and Spanish. Be Better is a professional feedback and analytics platform designed for business owners, marketing managers, and team leaders who want more than survey data — they want clarity. Collect structured feedback (NPS, CSAT, CES, custom surveys) and transform it into actionable insights that support smarter decisions and continuous improvement. Most survey tools help you collect feedback. Be Better goes further — it helps you understand what the data actually means and what to do next. Whether you're improving customer experience, monitoring team satisfaction, or tracking service quality, Be Better provides structured, real-time insights that highlight what’s working, what needs attention, and where to focus your efforts. Built for Decision-Makers Be Better is designed for: ◉ Business owners ◉ Marketing managers ◉ Team leaders ◉ Agencies managing multiple clients ◉ Small to mid-sized organizations If your decisions impact customers or teams, structured feedback should guide them. Core Features: Structured Feedback Frameworks (Not Just Forms): ◉ Be Better is built around professional feedback standards — not generic form builders. ◉ Native NPS tracking (0–10 & simplified scales) ◉ CSAT and CES frameworks ◉ 5-Star and rating models ◉ Structured comparison surveys ◉ Anonymous or identified responses ◉ Instead of designing surveys from scratch, you use proven feedback models aligned with business decision-making. Real-Time Analytics: ◉ Clear dashboards ◉ Trend tracking over time ◉ Performance comparison ◉ Aggregated insights across feedback types Insight-Oriented Interpretation: ◉ Highlight changes and shifts ◉ Identify improvement opportunities ◉ Understand what impacts satisfaction ◉ Focus attention where it matters Professional Reporting: ◉ Export-ready summaries ◉ Shareable insights ◉ Clear visualization for stakeholders Why Choose Be Better? Unlike generic survey tools, Be Better is built around structured feedback frameworks used in professional environments. It helps you: ◉ Make faster decisions ◉ Reduce guesswork ◉ Identify early warning signals ◉ Track performance evolution ◉ Build a culture of continuous improvement Use Cases: ◉ Improve customer retention ◉ Measure marketing campaign impact ◉ Monitor service quality ◉ Track team engagement ◉ Compare performance across locations or departments ◉ Provide structured reports to stakeholders ------------------- **Subscription Prices: 1-month Subscription: $49.99/month 12-month Subscription: $33.33/month ($400.00) ***Prices are in U.S. dollars, may vary in other countries, and are subject to change without notice. Payment will be charged to your iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off in your Account Settings at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current subscription period. Subscriptions can be managed by the user, and auto-renewal may be turned off by going to the user's Account Settings after purchase. Review our Privacy Policy at: https://bebetterapp.co/privacy-policy/ Our Terms of Use are available at: https://bebetterapp.co/eula-doc/ Our Terms and Conditions are available at: https://bebetterapp.co/terms-and-conditions/
Screenshots
Verdict
The clearest difference is rating: mail.com at 4.7 against Feedback Assistant's 4.0. mail.com also leads on ratings volume (105K vs 4) and iOS requirement (18.0 vs 26.0). Feedback Assistant's advantage is ads (none vs shown) and review sentiment (90% vs 76%). On price, update cadence, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. mail.com sells 6 in-app purchases, starting at $0.99 per month and Feedback Assistant sells 10 in-app purchases, starting at $5.99 per month. Whichever you choose, the download price is not the number that matters.
mail.com holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: mail.com has 105K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 76% of mail.com's written reviews are positive against 90% of Feedback Assistant's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | mail.com | Feedback Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (105K ratings) — better | 4.0 (4 ratings) |
| Positive reviews | 75.5% of reviews | 90.0% of reviews — better |
| Number of ratings | 105K — better | 4 |
| Update frequency | Fortnightly | Fortnightly |
| Ads | Yes | No — better |
| In-app purchases | Yes | Yes |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 356 MB | 182 MB |
| Age rating | 4+ | 4+ |
| Developer | 1&1 Mail & Media Inc. | NagniTech Inc. |
Customer experience
mail.com
Feedback Assistant
Bugs and requests
mail.com
Reported bugs
4 issues- Emails not loading properly
- Inability to delete or move emails
- Sync issues between app and web version
- Frequent app crashes or freezes
Requested features
5 requests- Improved email organization and folder management
- Option to disable ads in free version
- Enhanced search capabilities
- Ability to attach various file types
- Customizable email signatures
Feedback Assistant
Not enough reviews yet to summarise bugs or requests.
In-app purchases
mail.com
- 25 GB3 variants$0.991 Month
- adfree App$1.991 Month
- 150 GB2 variants$2.991 Month
Show 3 moreShow fewer
- 250 GB2 variants$3.991 Month
- mail.com Premium$3.991 Month
- mail.com Premium$29.991 Year
Feedback Assistant
- Promo 1 month subscription3 Months trial$5.991 Month
- Premium Discount 01 month$12.991 Month
- 1 month Free1 Month trial$29.991 Year
Show 7 moreShow fewer
- Be Relaxed - 1 month$49.991 Month
- Premium Discount 12 months$69.991 Year
- Be Better - 1 month$79.991 Month
- Be On Top - 1 month$124.991 Month
- Be Relaxed - 12 months$400.001 Year
- Be Better - 12 months$700.001 Year
- Be On Top - 12 months$1000.001 Year
Questions
Is mail.com free?
Is Feedback Assistant free?
Which has better reviews, mail.com or Feedback Assistant?
Do mail.com or Feedback Assistant have ads?
Which is updated more often, mail.com or Feedback Assistant?
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