Comparison

Cisco Jabber vs GroupWise Messenger

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cisco Jabber

This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.

Highlights
  • Instant messaging and presence
  • Integrated voice and video calling
  • Visual voicemail
  • Escalate to WebEx meetings
  • Cross-platform compatibility
Features
Read full description

Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber

About

GroupWise Messenger

This cross-platform instant messaging system enhances team communication and collaboration for businesses. It offers secure, encrypted messaging, file transfer, and integration with existing systems, ensuring safe IM use in the workplace.

Highlights
  • Cross-platform instant messaging
  • Secure and encrypted messages
  • File transfer capabilities
  • Integration with GroupWise
  • Simultaneous connections
Features
Read full description

Micro Focus GroupWise Messenger helps your teams communicate and work better together, gives you a cross-platform, business-class instant messaging system that provides security ,and takes the risk out of using IM in the workplace. By connecting this mobile app to your existing Messenger 18 system, Messenger uses your existing mobile data or wifi connection to instantly and securely communicate with co-workers -- no matter where they are! Simultaneous connections, encrypted messages, file transfer, and integration with GroupWise are all supported. To use this app, your organization must have a GroupWise Messenger system deployed. Please visit https://www.microfocus.com/products/enterprise-messaging/ for more information.

Screenshots

Cisco Jabber4 screens
GroupWise Messenger4 screens

Verdict

The call

The clearest difference is rating: Cisco Jabber at 4.6 against GroupWise Messenger's 3.4. Cisco Jabber also leads on review sentiment (27% vs 0%) and ratings volume (17K vs 5). GroupWise Messenger's advantage is iOS requirement (11.3 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cisco Jabber holds the better App Store score, 4.6 against 3.4. That said, the two scores are not equally well evidenced: Cisco Jabber has 17K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 27% of Cisco Jabber's written reviews are positive against 0% of GroupWise Messenger's.

UpkeepUpdate frequency

Cisco Jabber ships an update every 2 months, GroupWise Messenger every 8 months. The most recent releases landed on November 7, 2026 and November 4, 2026 respectively.

Scorecard5 real differences · 5 level
Cisco Jabber versus GroupWise Messenger: the parameters behind the verdict, then further details
ParameterCisco JabberGroupWise Messenger
PriceFreeFree
Rating4.6 (17K ratings) — better3.4 (5 ratings)
Positive reviews27.0% of reviews — better0.0% of reviews
Number of ratings17K — better5
Update frequencyEvery 2 months — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.011.3 — better
Further details — not scored
Size170 MB18 MB
Age rating4+4+
DeveloperCiscoOpenText

Customer experience

Cisco Jabber

All ratings16,760 ratings
Positive89.6%
Neutral3.8%
Negative6.6%
Written reviews355 reviews
Positive27.0%
Neutral12.1%
Negative60.8%

GroupWise Messenger

All ratings5 ratings
Positive60.0%
Neutral0.0%
Negative40.0%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Cisco Jabber

Reported bugs

3 issues
  • Inability to receive calls when app is in background
  • Notifications not working as expected
  • Frequent need to log in and reconnect

Requested features

3 requests
  • Allow customization of ringtones
  • Improve syncing of chat history across devices
  • Add support for iPad multitasking

GroupWise Messenger

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cisco Jabber

No in-app purchases

None

GroupWise Messenger

No in-app purchases

Questions

Is Cisco Jabber free?
Cisco Jabber is free to download, with no in-app purchases.
Is GroupWise Messenger free?
GroupWise Messenger is free to download, with no in-app purchases.
Which has better reviews, Cisco Jabber or GroupWise Messenger?
Cisco Jabber is rated higher. Cisco Jabber averages 4.6 out of 5 from 17K ratings, while GroupWise Messenger averages 3.4 from 5 ratings.
Do Cisco Jabber or GroupWise Messenger have ads?
Neither Cisco Jabber nor GroupWise Messenger shows ads.
Which is updated more often, Cisco Jabber or GroupWise Messenger?
Cisco Jabber ships an update every 2 months, and GroupWise Messenger every 8 months. Most recently, Cisco Jabber was updated on November 7, 2026 and GroupWise Messenger on November 4, 2026.

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