Cisco Jabber vs ManageEngine ADSelfServicePlus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cisco Jabber
This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.
- Instant messaging and presence
- Integrated voice and video calling
- Visual voicemail
- Escalate to WebEx meetings
- Cross-platform compatibility
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Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber
ManageEngine ADSelfServicePlus
This corporate app allows users to securely reset forgotten Active Directory passwords and unlock their Windows accounts from their iPhones. It also enables password changes and synchronization with various cloud and on-premise systems.
- Self-Service Password Reset
- Self-Service Unlock Account
- Password Synchronizer
- Multi-factor Authentication
- Change Password
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---------------------------------------------------------- Disclaimer! This is a corporate app. It helps you reset Active Directory passwords only when your company has already installed ADSelfService Plus. It will NOT work for home users, or other private emails such as Google, Hotmail, yahoo, etc. ---------------------------------------------------------- ManageEngine ADSelfService Plus iPhone app empowers users with mobile password management to reset their forgotten passwords and unlock their Windows Active Directory accounts securely from their iPhones with utmost ease. Users can also change their Windows Domain passwords and synchronize it with a wide range of cloud-based applications and on-premise systems including Office 365, Salesforce, Zoho, IBM AS400, HP UX, Oracle DB and E-Business Suite. Features: Self-Service Password Reset Self-Service Unlock Account Password Synchronizer Multi-factor Authentication Change Password With this app, administrators can greatly reduce the number of password related calls to the help desk and end users can regain access to their Windows accounts without any delay.
Screenshots
Verdict
The clearest difference is rating: Cisco Jabber at 4.6 against ManageEngine ADSelfServicePlus's 2.1. Cisco Jabber also leads on ratings volume (17K vs 74) and review sentiment (27% vs 16%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cisco Jabber holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Cisco Jabber has 17K ratings behind it against 74, so its average is the more settled of the two. Written reviews point the same way: 27% of Cisco Jabber's written reviews are positive against 16% of ManageEngine ADSelfServicePlus's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 19, 2026 and October 13, 2026 respectively.
| Parameter | Cisco Jabber | ManageEngine ADSelfServicePlus |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (17K ratings) — better | 2.1 (74 ratings) |
| Positive reviews | 27.0% of reviews — better | 16.1% of reviews |
| Number of ratings | 17K — better | 74 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 170 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | Cisco | Zoho Corporation |
Customer experience
Cisco Jabber
ManageEngine ADSelfServicePlus
Bugs and requests
Cisco Jabber
Reported bugs
3 issues- Inability to receive calls when app is in background
- Notifications not working as expected
- Frequent need to log in and reconnect
Requested features
3 requests- Allow customization of ringtones
- Improve syncing of chat history across devices
- Add support for iPad multitasking
ManageEngine ADSelfServicePlus
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Cisco Jabber
No in-app purchases
ManageEngine ADSelfServicePlus
No in-app purchases
Questions
Is Cisco Jabber free?
Is ManageEngine ADSelfServicePlus free?
Which has better reviews, Cisco Jabber or ManageEngine ADSelfServicePlus?
Do Cisco Jabber or ManageEngine ADSelfServicePlus have ads?
Which is updated more often, Cisco Jabber or ManageEngine ADSelfServicePlus?
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