Comparison

Cisco Jabber vs ManageEngine ADSelfServicePlus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cisco Jabber

This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.

Highlights
  • Instant messaging and presence
  • Integrated voice and video calling
  • Visual voicemail
  • Escalate to WebEx meetings
  • Cross-platform compatibility
Features
Read full description

Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber

About

ManageEngine ADSelfServicePlus

This corporate app allows users to securely reset forgotten Active Directory passwords and unlock their Windows accounts from their iPhones. It also enables password changes and synchronization with various cloud and on-premise systems.

Highlights
  • Self-Service Password Reset
  • Self-Service Unlock Account
  • Password Synchronizer
  • Multi-factor Authentication
  • Change Password
Features
Read full description

---------------------------------------------------------- Disclaimer! This is a corporate app. It helps you reset Active Directory passwords only when your company has already installed ADSelfService Plus. It will NOT work for home users, or other private emails such as Google, Hotmail, yahoo, etc. ---------------------------------------------------------- ManageEngine ADSelfService Plus iPhone app empowers users with mobile password management to reset their forgotten passwords and unlock their Windows Active Directory accounts securely from their iPhones with utmost ease. Users can also change their Windows Domain passwords and synchronize it with a wide range of cloud-based applications and on-premise systems including Office 365, Salesforce, Zoho, IBM AS400, HP UX, Oracle DB and E-Business Suite. Features: Self-Service Password Reset Self-Service Unlock Account Password Synchronizer Multi-factor Authentication Change Password With this app, administrators can greatly reduce the number of password related calls to the help desk and end users can regain access to their Windows accounts without any delay.

Screenshots

Cisco Jabber4 screens
ManageEngine ADSelfServicePlus4 screens

Verdict

The call

The clearest difference is rating: Cisco Jabber at 4.6 against ManageEngine ADSelfServicePlus's 2.1. Cisco Jabber also leads on ratings volume (17K vs 74) and review sentiment (27% vs 16%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cisco Jabber holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Cisco Jabber has 17K ratings behind it against 74, so its average is the more settled of the two. Written reviews point the same way: 27% of Cisco Jabber's written reviews are positive against 16% of ManageEngine ADSelfServicePlus's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 19, 2026 and October 13, 2026 respectively.

Scorecard4 real differences · 6 level
Cisco Jabber versus ManageEngine ADSelfServicePlus: the parameters behind the verdict, then further details
ParameterCisco JabberManageEngine ADSelfServicePlus
PriceFreeFree
Rating4.6 (17K ratings) — better2.1 (74 ratings)
Positive reviews27.0% of reviews — better16.1% of reviews
Number of ratings17K — better74
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS16.0 — better18.0
Further details — not scored
Size170 MB27 MB
Age rating4+4+
DeveloperCiscoZoho Corporation

Customer experience

Cisco Jabber

All ratings16,760 ratings
Positive89.6%
Neutral3.8%
Negative6.6%
Written reviews355 reviews
Positive27.0%
Neutral12.1%
Negative60.8%

ManageEngine ADSelfServicePlus

All ratings74 ratings
Positive23.0%
Neutral6.8%
Negative70.3%
Written reviews31 reviews
Positive16.1%
Neutral16.1%
Negative67.7%

Bugs and requests

Cisco Jabber

Reported bugs

3 issues
  • Inability to receive calls when app is in background
  • Notifications not working as expected
  • Frequent need to log in and reconnect

Requested features

3 requests
  • Allow customization of ringtones
  • Improve syncing of chat history across devices
  • Add support for iPad multitasking

ManageEngine ADSelfServicePlus

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cisco Jabber

No in-app purchases

None

ManageEngine ADSelfServicePlus

No in-app purchases

Questions

Is Cisco Jabber free?
Cisco Jabber is free to download, with no in-app purchases.
Is ManageEngine ADSelfServicePlus free?
ManageEngine ADSelfServicePlus is free to download, with no in-app purchases.
Which has better reviews, Cisco Jabber or ManageEngine ADSelfServicePlus?
Cisco Jabber is rated higher. Cisco Jabber averages 4.6 out of 5 from 17K ratings, while ManageEngine ADSelfServicePlus averages 2.1 from 74 ratings.
Do Cisco Jabber or ManageEngine ADSelfServicePlus have ads?
Neither Cisco Jabber nor ManageEngine ADSelfServicePlus shows ads.
Which is updated more often, Cisco Jabber or ManageEngine ADSelfServicePlus?
Cisco Jabber ships an update every 2 months, and ManageEngine ADSelfServicePlus every 2 months. Most recently, Cisco Jabber was updated on October 19, 2026 and ManageEngine ADSelfServicePlus on October 13, 2026.

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