Comparison

Vivint Classic vs Ting

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Vivint Classic

This app enhances home security, convenience, and energy efficiency by connecting smart home systems like security, HVAC, lighting, and video. It provides a streamlined network for managing various home devices through award-winning customer service and smart technology.

Highlights
  • Home security management
  • HVAC control
  • Lighting automation
  • Video monitoring
  • Smart appliance integration
  • Energy efficiency monitoring
Features
Read full description

Vivint, Inc. is one of the largest home automation companies in North America. Operating from offices throughout the United States and Canada, the company services close to 500,000 customers. Vivint is dedicated to enhancing security, convenience and energy efficiency. We do this through a combination of award-winning customer service and smart technology. The Vivint Go!Control panel creates a streamlined network that connects all of your home’s smart systems: security, HVAC, lighting, small appliances, video, and others. In addition, with consecutive awards from J.D. Power and Associates, as well as recognition from other internationally respected organizations, we are proving our commitment to providing an exceptional customer experience.

About

Ting

This app offers two primary functions for home electrical safety. It can prevent electrical fires by detecting hazards with a smart sensor and coordinating repairs, or it can provide real-time power outage alerts and an interactive map for your neighborhood.

Highlights
  • Electrical fire prevention
  • Smart sensor for micro-arcs
  • Licensed electrician coordination
  • Up to $1,000 in covered repairs
  • Real-time power outage alerts
  • Interactive power outage map
Features
Read full description

Welcome to peace of mind, powered by Ting — one app with two ways to help protect your family and home from electrical problems. Pair with the sensor and service for proven electrical fire prevention, or use the free app for real-time power outage alerts. Ting helps stop electrical fires before they start through a smart sensor that detects tiny sparks and micro-arcs in wiring, outlets, devices, appliances, or even from the power coming into your home. If a fire hazard is detected, Ting coordinates a licensed electrician to fix it, with up to $1,000 in covered repair costs. Already trusted by over 1 million homes, Ting is proven to prevent 4 out of 5 electrical fires bringing safety and peace of mind to families everywhere. Ting also keeps you prepared and informed with real-time power outage alerts and an interactive power outage map for your neighborhood — a free benefit available to everyone, with or without the sensor. Download now to check power outages in your area. When you need to know about your electricity, you need Ting.

Screenshots

Vivint Classic3 screens
Ting4 screens

Verdict

The call

The clearest difference is review sentiment: Ting at 72% against Vivint Classic's 24%. Ting also leads on rating (4.8 vs 2.3) and ratings volume (109K vs 761). Vivint Classic's advantage is iOS requirement (6.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ting holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: Ting has 109K ratings behind it against 761, so its average is the more settled of the two. Written reviews point the same way: 24% of Vivint Classic's written reviews are positive against 72% of Ting's.

UpkeepUpdate frequency

Vivint Classic ships an update every 4 months, Ting every 2 months. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

Scorecard5 real differences · 5 level
Vivint Classic versus Ting: the parameters behind the verdict, then further details
ParameterVivint ClassicTing
PriceFreeFree
Rating2.3 (761 ratings)4.8 (109K ratings) — better
Positive reviews23.6% of reviews72.3% of reviews — better
Number of ratings761109K — better
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS6.0 — better15.0
Further details — not scored
Size98 MB32 MB
Age rating4+4+
DeveloperVivintWhisker Labs, Inc.

Customer experience

Vivint Classic

All ratings730 ratings
Positive27.0%
Neutral7.3%
Negative65.8%
Written reviews165 reviews
Positive23.6%
Neutral9.7%
Negative66.7%

Ting

All ratings108,866 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews798 reviews
Positive72.3%
Neutral5.8%
Negative21.9%

User reviews

Vivint Classic

From 761 App Store ratings

What we love

  • 🔒 Reliable security system
  • 🚀 Convenient remote access
  • 👍 User-friendly app

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Significant delays in app functionality
  • 🔍 Lack of key features in the app
  • 💰 Expensive upgrades and service costs

Ting

From 109K App Store ratings

What we love

  • 🚀 Excellent monitoring and notification system
  • 🔒 Detects potential fire hazards and electrical issues
  • 👍 Easy installation and setup
  • 👍 Provides peace of mind and home safety
  • 👍 Helpful customer support

Room to improve

  • 🐛 Occasional connectivity issues with certain routers
  • 🐛 Inaccurate voltage readings reported in some cases
  • 🔋 Requires dedicated outlet, limiting placement options
  • 👎 Limited historical data and analytics in the app

Bugs and requests

Vivint Classic

Reported bugs

4 issues
  • App login issues and credential problems
  • Inconsistent sensor and camera status updates
  • Thermostat not responding to app commands
  • Compatibility issues with newer iOS versions

Requested features

5 requests
  • Add ability to bypass sensors remotely
  • Improve thermostat control and scheduling
  • Extend video recording duration
  • Implement Celsius temperature support
  • Add panic/emergency alarm trigger from app

Ting

Reported bugs

2 issues
  • Compatibility issues with certain router models
  • Delayed or missing notifications in some instances

Requested features

3 requests
  • Ability to switch WiFi networks without resetting the device
  • More detailed electrical usage and appliance monitoring
  • Integration with smart home systems and devices

In-app purchases

None

Vivint Classic

No in-app purchases

None

Ting

No in-app purchases

Questions

Is Vivint Classic free?
Vivint Classic is free to download, with no in-app purchases.
Is Ting free?
Ting is free to download, with no in-app purchases.
Which has better reviews, Vivint Classic or Ting?
Ting is rated higher. Vivint Classic averages 2.3 out of 5 from 761 ratings, while Ting averages 4.8 from 109K ratings.
Do Vivint Classic or Ting have ads?
Neither Vivint Classic nor Ting shows ads.
Which is updated more often, Vivint Classic or Ting?
Vivint Classic ships an update every 4 months, and Ting every 2 months. Most recently, Vivint Classic was updated on October 23, 2026 and Ting on October 29, 2026.

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