Vivint Classic vs Brinks Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Vivint Classic
This app enhances home security, convenience, and energy efficiency by connecting smart home systems like security, HVAC, lighting, and video. It provides a streamlined network for managing various home devices through award-winning customer service and smart technology.
- Home security management
- HVAC control
- Lighting automation
- Video monitoring
- Smart appliance integration
- Energy efficiency monitoring
Read full descriptionHide full description
Vivint, Inc. is one of the largest home automation companies in North America. Operating from offices throughout the United States and Canada, the company services close to 500,000 customers. Vivint is dedicated to enhancing security, convenience and energy efficiency. We do this through a combination of award-winning customer service and smart technology. The Vivint Go!Control panel creates a streamlined network that connects all of your home’s smart systems: security, HVAC, lighting, small appliances, video, and others. In addition, with consecutive awards from J.D. Power and Associates, as well as recognition from other internationally respected organizations, we are proving our commitment to providing an exceptional customer experience.
Brinks Home
Control your home security system and smart devices remotely. Arm or disarm alarms, manage lights, thermostats, locks, and view live camera feeds from anywhere. Receive real-time notifications for security events and daily activities.
- Remote alarm control (arm/disarm)
- Smart device management (lights, locks, thermostat)
- Live and recorded video monitoring
- Real-time event notifications
- Geo-fencing automation
- Energy management features
Read full descriptionHide full description
Complete Smart Home Control in One App Manage your Brinks Home security system and smart home devices with just a few taps. Convenient and easy to use, our app allows you to monitor automate, and customize your home’s security, temperature, lighting, and more—all from the palm of your hand. Total Control at Your Fingertips Tap into the app whether you’re upstairs or uptown. Powered by Alarm.com, the Brinks Home Mobile App goes beyond basic security, allowing you to: • Arm and disarm your system. • Receive notifications for system events. • Quickly verify or cancel an alarm. • Lock and unlock your doors. • View video from your cameras. • Adjust your thermostat. • Manage home automation rules. Stay Connected From Just About Anywhere Receive alerts to see who’s at the door and check your cameras for a live look at what’s happening at home. If you forgot to arm your system you can do it on the go—and set up automatic reminders to let you know. Focus On What’s Important Enjoy peace of mind knowing your smart home system is working for you 24/7, backed by our always-on professional monitoring. Manage Your Account & Update Settings You can also manage your Brinks Home account, make a payment, view your bill, and more through the app.
Screenshots
Verdict
The clearest difference is rating: Brinks Home at 4.6 against Vivint Classic's 2.3. Brinks Home also leads on ratings volume (21K vs 761). Vivint Classic's advantage is iOS requirement (6.0 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Brinks Home holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Brinks Home has 21K ratings behind it against 761, so its average is the more settled of the two. Written reviews complicate that: 24% of Vivint Classic's written reviews are positive against 16% of Brinks Home's, so the app with the better star average is not the one people write more warmly about.
Vivint Classic ships an update every 4 months, Brinks Home every 3 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.
| Parameter | Vivint Classic | Brinks Home |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (761 ratings) | 4.6 (21K ratings) — better |
| Positive reviews | 23.6% of reviews — better | 16.4% of reviews |
| Number of ratings | 761 | 21K — better |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 6.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 98 MB | 380 MB |
| Age rating | 4+ | 4+ |
| Developer | Vivint | Monitronics |
Customer experience
Vivint Classic
Brinks Home
User reviews
Vivint Classic
From 761 App Store ratingsWhat we love
- 🔒 Reliable security system
- 🚀 Convenient remote access
- 👍 User-friendly app
Room to improve
- 🐛 Frequent app crashes and bugs
- ⏱️ Significant delays in app functionality
- 🔍 Lack of key features in the app
- 💰 Expensive upgrades and service costs
Brinks Home
From 21K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Provides peace of mind
- 👍 Great app and system
Room to improve
- 🐛 Buggy and unreliable
- 🔍 Poor customer service
- 💰 Expensive and not worth the cost
- 🕰️ Long wait times for support
- 📱 App is not user-friendly
Bugs and requests
Vivint Classic
Reported bugs
4 issues- App login issues and credential problems
- Inconsistent sensor and camera status updates
- Thermostat not responding to app commands
- Compatibility issues with newer iOS versions
Requested features
5 requests- Add ability to bypass sensors remotely
- Improve thermostat control and scheduling
- Extend video recording duration
- Implement Celsius temperature support
- Add panic/emergency alarm trigger from app
Brinks Home
Reported bugs
4 issues- Cameras not recording properly
- Frequent false alarms
- App connection issues
- Inability to manage account details in app
Requested features
5 requests- Ability to customize recording settings
- Longer video clip duration
- Automatic arming/disarming schedules
- Two-way communication for cameras
- Improved mobile app navigation
In-app purchases
Vivint Classic
No in-app purchases
Brinks Home
No in-app purchases
