Comparison

SecuriSync vs ServiceDesk Plus MSP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SecuriSync

Securely back up, sync, and share your files across devices. Access your documents from your mobile phone or tablet, and share them with colleagues. Mark files for offline access and upload new files directly from your device.

Highlights
  • Secure file backup and sync
  • Cross-device file access
  • File sharing with colleagues
  • Offline file access
  • Mobile file uploads
Read full description

SecuriSync is a secure, enterprise-class backup and file sharing solution from Intermedia. With SecuriSync, your files and folders are always backed up and in sync across your desktop, your mobile devices, and the web. With the SecuriSync mobile app, you can: • Open and view your backed up files directly from your mobile device • Share files with colleagues and business partners • Mark files as favorites for offline access • Upload files from your mobile device to your SecuriSync folder The SecuriSync mobile app will only work for subscribers to the SecuriSync service.

About

ServiceDesk Plus MSP

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

Highlights
  • Manage multiple clients in a single help desk
  • Create, access, and resolve IT requests remotely
  • Filter requests by status (unassigned, pending, open)
  • Add work logs, notes, and resolutions to requests
  • Perform actions like picking up, assigning, and closing requests
Read full description

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc. * View, create, edit and delete requests. * Perform actions (pick up, assign, close, reply) for requests. * Work log, notes and resolutions can be added/modified for each request.

Screenshots

SecuriSync4 screens
ServiceDesk Plus MSP4 screens

Verdict

The call

The clearest difference is review sentiment: SecuriSync at 100% against ServiceDesk Plus MSP's 8%. SecuriSync also leads on rating (4.4 vs 4.0) and ratings volume (8 vs 1). ServiceDesk Plus MSP's advantage is monetization model (free vs subscription). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SecuriSync holds the better App Store score, 4.4 against 4.0. That said, the two scores are not equally well evidenced: SecuriSync has 8 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of SecuriSync's written reviews are positive against 8% of ServiceDesk Plus MSP's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 17, 2026 and September 19, 2026 respectively.

Scorecard4 real differences · 6 level
SecuriSync versus ServiceDesk Plus MSP: the parameters behind the verdict, then further details
ParameterSecuriSyncServiceDesk Plus MSP
PriceFreeFree
Rating4.4 (8 ratings) — better4.0 (1 ratings)
Positive reviews100.0% of reviews — better8.3% of reviews
Number of ratings8 — better1
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better13.0
Further details — not scored
Size27 MB28 MB
Age rating4+4+
DeveloperIntermedia.net, Inc.Zoho Corporation

Customer experience

SecuriSync

All ratings8 ratings
Positive87.5%
Neutral0.0%
Negative12.5%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

ServiceDesk Plus MSP

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews12 reviews
Positive8.3%
Neutral33.3%
Negative58.3%

In-app purchases

None

SecuriSync

No in-app purchases

None

ServiceDesk Plus MSP

No in-app purchases

Questions

Is SecuriSync free?
SecuriSync is free to download, with no in-app purchases.
Is ServiceDesk Plus MSP free?
ServiceDesk Plus MSP is free to download, with no in-app purchases.
Which has better reviews, SecuriSync or ServiceDesk Plus MSP?
SecuriSync is rated higher. SecuriSync averages 4.4 out of 5 from 8 ratings, while ServiceDesk Plus MSP averages 4.0 from 1 ratings.
Do SecuriSync or ServiceDesk Plus MSP have ads?
Neither SecuriSync nor ServiceDesk Plus MSP shows ads.
Which is updated more often, SecuriSync or ServiceDesk Plus MSP?
SecuriSync ships an update every 2 months, and ServiceDesk Plus MSP every 2 months. Most recently, SecuriSync was updated on September 17, 2026 and ServiceDesk Plus MSP on September 19, 2026.

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