Nordstrom vs Steve Madden
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nordstrom
Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.
- App-only alerts for sales and restocks
- Personalized recommendations
- Contactless curbside pickup
- In-store QR code payment
- Free shipping and returns
- Customer reviews and ratings
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Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service. The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features! ONLY IN THE APP • Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag • Save your favorite brands for personalized recommendations and alerts about new arrivals • Easily filter searches by your brands to find exactly what you want • Request contactless Curbside Pickup at selected stores and we’ll bring your online order out to your car • Pay with your Nordstrom card in store using a QR code MORE THINGS TO LOVE • Free Shipping. Free Returns. Exclusions Apply. • A personalized experience with item recommendations tailored just to you • Trustworthy ratings and reviews from customers with verified purchases • Free personalized advice on fashion, beauty, gifts and more • Order tracking and purchase history ABOUT NORDSTROM Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't. Download the Nordstrom app today for easy and convenient shopping.
Steve Madden
Discover the latest fashion trends and get exclusive access to new arrivals. Explore influencer styles and unlock helpful styling tips, polls, and more to enhance your shopping experience.
- Early access to new styles
- Discover influencer looks
- Unlock styling tips
- Participate in polls
- Receive latest updates via notifications
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Use the Steve Madden app to get early access to our newest styles, discover what your favorite influencers are wearing, and unlock styling tips, polls, and more! Be sure to enable Push Notifications for the latest updates.
Screenshots
Verdict
Nordstrom and Steve Madden both sit at 4.9 stars, but that hides the real split: 85% of Nordstrom's written reviews are positive against 39% of Steve Madden's. Nordstrom also leads on ratings volume (1.5M vs 39K) and update cadence (every 2 weeks vs monthly). Steve Madden's advantage is ads (none vs shown) and monetization model (ad-supported vs free with in-app purchases). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Nordstrom against 4.9 for Steve Madden. That said, the two scores are not equally well evidenced: Nordstrom has 1.5M ratings behind it against 39K, so its average is the more settled of the two. Written reviews are what separate them: 85% of Nordstrom's written reviews are positive against 39% of Steve Madden's.
Nordstrom ships an update every 2 weeks, Steve Madden monthly. Both last shipped on October 20, 2026.
| Parameter | Nordstrom | Steve Madden |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) — better | 4.9 (39K ratings) |
| Positive reviews | 84.9% of reviews — better | 38.6% of reviews |
| Number of ratings | 1.5M — better | 39K |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | #72 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 222 MB | 98 MB |
| Age rating | 4+ | 4+ |
| Developer | Nordstrom, Inc. | Steven Madden Ltd. |
Customer experience
Nordstrom
Steve Madden
User reviews
Nordstrom
From 1.5M App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Convenient and easy to use app
- 💎 High-quality products and brands
- 🎁 Rewards and loyalty program
- 🏪 Seamless in-store and online experience
Room to improve
- 🐛 Issues with order cancellations and inventory tracking
- 🤔 Inconsistent returns and refund policies
- 🤯 Frustrating app navigation and login process
- 🙄 Lack of product reviews and customization options
Steve Madden
From 39K App Store ratingsWhat we love
- 💗 Comfortable and stylish shoes
- 🛒 Easy to navigate website and app
- 🤩 Wide selection of trendy products
Room to improve
- 🐛 Buggy and glitchy app experience
- ⏱️ Slow website and app performance
- 🤔 Inconsistent customer service
- 📦 Shipping and delivery issues
- 💸 Quality does not match the price
Bugs and requests
Nordstrom
Reported bugs
3 issues- App crashes and freezes
- Inaccurate inventory and pricing information
- Unreliable delivery and shipping updates
Requested features
4 requests- Ability to share wish lists and shopping carts
- Improved product filtering and search functionality
- Better integration between app and website experiences
- Enhanced order tracking and status updates
Steve Madden
Reported bugs
3 issues- App crashes and freezes frequently
- Inability to add items to cart or wishlist
- Incorrect product sizing and availability
Requested features
3 requests- Improved app stability and responsiveness
- Wishlist and order tracking functionality
- Better filtering and search options
In-app purchases
Nordstrom
No in-app purchases
Steve Madden
No in-app purchases
Questions
Is Nordstrom free?
Is Steve Madden free?
Which has better reviews, Nordstrom or Steve Madden?
Do Nordstrom or Steve Madden have ads?
Which is updated more often, Nordstrom or Steve Madden?
Other comparisons
