Comparison

SmartHub vs Plume Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartHub

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

Highlights
  • View and manage bills and payments
  • Monitor energy usage trends
  • Contact customer service easily
  • Receive service news and outage alerts
  • Report service interruptions
  • Manage WiFi network and devices
Currently charting
Read full description

SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Maps - Displays facility and payment dropbox locations on a map interface. Manage Wifi - Easily manage your WiFi network and connected devices. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed.

About

Plume Home

Enhance your home network with intelligent WiFi management, robust security features, and intuitive controls. Optimize performance, manage connected devices, and protect your household from cyber threats.

Highlights
  • Intelligent WiFi fine-tuning
  • Device profiles and groups
  • Bandwidth prioritization (Traffic Boost)
  • Home security and threat protection
  • Parental controls and content filtering
  • Network usage monitoring
Read full description

The Plume Home app brings together WiFi intelligence, security and easy management of your network and household to enhance your connectivity experience. Unlike other mesh WiFi systems, Plume automatically fine-tunes your network for peak performance—blocking interference, allocating bandwidth appropriately to all your connected devices, and prioritizing speed to live apps like video conferencing and streaming. All managed through a single mobile app. - Simple setup In a matter of minutes you will be able to add all your connected devices and ensure extenders are properly placed around the home for optimal coverage. - Profiles and groups Create user profiles for each member of the household to assign devices to them or even assign devices to groups like ‘light bulbs’ or ‘living room’ to easily manage them. Use profiles and device groups to set security policies, schedule Focus time, apply internet Timeouts, and optimize bandwidth with Traffic Boosts—giving you better control over online time and network performance. - Traffic Boost Prioritize your network how you want to. Choose to make sure specific applications, profiles, devices, or whole app categories are first in line for bandwidth. Feel confident that your video meeting, live TV stream, or gaming session has what it needs. Want Plume to handle it? Plume Home’s default Automatic Mode will prioritize any live traffic that needs it. - Home security Protect your devices from cyber threats like malware and phishing. No one home? Prioritize the network for security devices and applications like smart locks and cameras, and get instant alerts for any unusual activity. Use Motion to detect any movement when the home should be empty. - Parental controls Set predefined access profiles for kids, teens, or adults to automatically filter restricted content. Schedule Focus time to pause connectivity for specific profiles, devices, app categories, or the entire network. Need a quick break? Instantly restrict internet access from the home dashboard with a Timeout. Want to see where your bandwidth is going? See detailed usage graphs for all profiles and devices down to individual apps.

Screenshots

SmartHub4 screens
Plume Home4 screens

Verdict

The call

The clearest difference is rating: Plume Home at 4.6 against SmartHub's 2.7. Plume Home also leads on review sentiment (28% vs 17%) and ratings volume (15K vs 2K). SmartHub's advantage is chart position (#97 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Plume Home holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: Plume Home has 15K ratings behind it against 2K, so its average is the more settled of the two. Written reviews point the same way: 17% of SmartHub's written reviews are positive against 28% of Plume Home's.

UpkeepUpdate frequency

SmartHub ships an update every 2 months, Plume Home monthly. The most recent releases landed on November 1, 2026 and November 5, 2026 respectively.

Scorecard4 real differences · 7 level
SmartHub versus Plume Home: the parameters behind the verdict, then further details
ParameterSmartHubPlume Home
PriceFreeFree
Rating2.7 (2K ratings)4.6 (15K ratings) — better
Positive reviews16.7% of reviews28.3% of reviews — better
Number of ratings2K15K — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#97 — better—
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size29 MB138 MB
Age rating17+4+
DeveloperNational Information Solutions CooperativePlume Design, Inc.

Customer experience

SmartHub

All ratings2,005 ratings
Positive37.2%
Neutral8.4%
Negative54.4%
Written reviews240 reviews
Positive16.7%
Neutral8.8%
Negative74.6%

Plume Home

All ratings14,813 ratings
Positive89.5%
Neutral3.1%
Negative7.4%
Written reviews237 reviews
Positive28.3%
Neutral8.4%
Negative63.3%

User reviews

SmartHub

From 2K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure login
  • 📊 Helpful usage data
  • 💳 Convenient bill payment

Room to improve

  • 🐛 Frequent crashes
  • ⚠️ Unreliable server connection
  • 🕰️ Slow loading times
  • 🔍 Difficult to navigate

Plume Home

From 15K App Store ratings

What we love

  • 🚀 Excellent WiFi coverage and performance
  • 🔒 Robust security and parental controls
  • 👍 Easy setup and intuitive app
  • 🔍 Helpful network monitoring and optimization

Room to improve

  • 🐛 Occasional connectivity issues and app crashes
  • 🔌 Inconsistent performance after firmware updates
  • 📱 Limited functionality on non-iOS devices
  • 💰 Subscription model can be costly for some users

Bugs and requests

SmartHub

Reported bugs

4 issues
  • Login issues after recent update
  • Incorrect or missing usage data
  • Inability to disable auto-pay
  • Compatibility problems with newer OS versions

Requested features

4 requests
  • Add support for multiple utility accounts
  • Improve push notification system
  • Provide more detailed usage insights
  • Allow customizable alert thresholds

Plume Home

Reported bugs

3 issues
  • App login issues and frequent sign-outs
  • Unreliable motion detection and notification features
  • Inconsistent ad-blocking and content filtering

Requested features

4 requests
  • Allow more customization and manual control options
  • Implement port forwarding and dynamic DNS support
  • Provide desktop app or web interface for better network management
  • Add ability to set time limits or usage quotas per user/device

In-app purchases

None

SmartHub

No in-app purchases

None

Plume Home

No in-app purchases

Questions

Is SmartHub free?
SmartHub is free to download, with no in-app purchases.
Is Plume Home free?
Plume Home is free to download, with no in-app purchases.
Which has better reviews, SmartHub or Plume Home?
Plume Home is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while Plume Home averages 4.6 from 15K ratings.
Do SmartHub or Plume Home have ads?
Neither SmartHub nor Plume Home shows ads.
Which is updated more often, SmartHub or Plume Home?
SmartHub ships an update every 2 months, and Plume Home monthly. Most recently, SmartHub was updated on November 1, 2026 and Plume Home on November 5, 2026.

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