SmartHub vs Newberry Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartHub
Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.
- View and manage bills and payments
- Monitor energy usage trends
- Contact customer service easily
- Receive service news and outage alerts
- Report service interruptions
- Manage WiFi network and devices
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SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Maps - Displays facility and payment dropbox locations on a map interface. Manage Wifi - Easily manage your WiFi network and connected devices. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed.
Newberry Connect
Stay informed about your cooperative with real-time outage updates, easy reporting, and account management. Access billing information, view locations on a map, and receive important push notifications.
- Live outage information
- One-press outage reporting
- Account balance checks
- Full account view login
- Location mapping and directions
- Push message notifications
- Automatic billing information
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Newberry Connect is a better way to stay informed with all the things that are happening in and around your Coop. -Outage Information - - View Live outages - - One press outage reporting -Account Information - - Check balance with the push of a button - - Log in to get a full view of your account -Map - - Get directions to all our locations -Push Messages - - Stay up to date with any important information -Payments - - Billing information is filled in automatically
Screenshots
Verdict
The clearest difference is rating: Newberry Connect at 3.7 against SmartHub's 2.7. SmartHub's advantage is ratings volume (2K vs 3) and review sentiment (17% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Newberry Connect holds the better App Store score, 3.7 against 2.7. That said, the two scores are not equally well evidenced: SmartHub has 2K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 17% of SmartHub's written reviews are positive against 0% of Newberry Connect's, so the app with the better star average is not the one people write more warmly about.
SmartHub ships an update every 2 months, Newberry Connect every 6 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | SmartHub | Newberry Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (2K ratings) | 3.7 (3 ratings) — better |
| Positive reviews | 16.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 2K — better | 3 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #123 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 17 MB |
| Age rating | 17+ | 17+ |
| Developer | National Information Solutions Cooperative | Newberry Electric Cooperative, Inc. |
Customer experience
SmartHub
Newberry Connect
Bugs and requests
SmartHub
Reported bugs
4 issues- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions
Requested features
4 requests- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds
Newberry Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SmartHub
No in-app purchases
Newberry Connect
No in-app purchases
