SmartHub vs EyeOnWater
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartHub
Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.
- View and manage bills and payments
- Monitor energy usage trends
- Contact customer service easily
- Receive service news and outage alerts
- Report service interruptions
- Manage WiFi network and devices
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SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Maps - Displays facility and payment dropbox locations on a map interface. Manage Wifi - Easily manage your WiFi network and connected devices. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed.
EyeOnWater
Monitor your home's water consumption with this app. View detailed usage history, identify leaks, and understand your water usage trends. Connect to your supported water utility account to make your water usage visible.
- View recent water usage with comparison
- Detailed usage history (day, week, month, year)
- Discover usage trends
- Detect leaks and reduce waste
- Contact water utility
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EyeOnWater allows you to connect to supported water utility accounts and see your latest water usage. Understand how much water you use, detect leaks, and discover trends for when you use the most water. - Quickly view your recent water usage with a two week comparison. - View detailed water usage history by day, week, month, and year. - Discover your short and long term water usage trends. - Detect leaks and reduce water waste. - Easily contact your water utility. * Some app features may not be available for all utilities Who can use the app: EyeOnWater is available to customers of supported utilities. Enter your water account number and zip code after downloading the app to see if your water utility is supported. Water usage information is provided by your utility through BEACON Customer Engagement, a service from Badger Meter, Inc. Please note that not all water companies offer EyeOnWater. Additionally, if your utility offers EyeOnWater but your specific account cannot be found, contact your water utility’s customer service for assistance or to request that your account be added. EyeOnWater, Making Water Visible, the Badger Meter, Inc. logo and all related names, logos, product and service names, designs and slogans are trademarks of the Badger Meter, Inc. or its affiliates or licensors. You must not use such marks without the prior written permission of Badger Meter, Inc. All other names, logos, product and service names, designs and slogans are the trademarks of their respective owners.
Screenshots
Verdict
The clearest difference is rating: EyeOnWater at 4.7 against SmartHub's 2.7. EyeOnWater also leads on review sentiment (56% vs 17%) and ratings volume (44K vs 2K). SmartHub's advantage is chart position (#99 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EyeOnWater holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: EyeOnWater has 44K ratings behind it against 2K, so its average is the more settled of the two. Written reviews point the same way: 17% of SmartHub's written reviews are positive against 56% of EyeOnWater's.
SmartHub ships an update every 2 months, EyeOnWater every 3 weeks. The most recent releases landed on October 29, 2026 and October 28, 2026 respectively.
| Parameter | SmartHub | EyeOnWater |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (2K ratings) | 4.7 (44K ratings) — better |
| Positive reviews | 16.7% of reviews | 56.0% of reviews — better |
| Number of ratings | 2K | 44K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #99 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 65 MB |
| Age rating | 17+ | 4+ |
| Developer | National Information Solutions Cooperative | Badger Meter, Inc. |
Customer experience
SmartHub
EyeOnWater
User reviews
SmartHub
From 2K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure login
- 📊 Helpful usage data
- 💳 Convenient bill payment
Room to improve
- 🐛 Frequent crashes
- ⚠️ Unreliable server connection
- 🕰️ Slow loading times
- 🔍 Difficult to navigate
EyeOnWater
From 44K App Store ratingsWhat we love
- 🚀 Leak detection
- 👍 Detailed water usage data
- 💡 Helpful for monitoring and reducing water consumption
- 🚀 Alerts user to leaks
- 👍 Useful for identifying and fixing leaks
Room to improve
- 🐛 Inaccurate or unreliable data
- 🐛 Fails to detect major leaks
- 🐛 App not updating or working properly
- 🐛 Delayed or late notifications about leaks
- 🐛 Inability to pinpoint location of leaks
Bugs and requests
SmartHub
Reported bugs
4 issues- Login issues after recent update
- Incorrect or missing usage data
- Inability to disable auto-pay
- Compatibility problems with newer OS versions
Requested features
4 requests- Add support for multiple utility accounts
- Improve push notification system
- Provide more detailed usage insights
- Allow customizable alert thresholds
EyeOnWater
Reported bugs
3 issues- App not working or showing zero usage
- Login issues or inability to access account
- Inconsistent or unreliable data reporting
Requested features
5 requests- More real-time or frequent data updates
- Ability to export data
- Notifications by phone call or text message
- Ability to set custom leak alert thresholds
- Integration with home automation systems
In-app purchases
SmartHub
No in-app purchases
EyeOnWater
No in-app purchases









