EyeOnWater Reviews: Is It Legit?

Customer Experience

Positive experience56.0% of reviews
Neutral7.9% of reviews
Negative experience36.1% of reviews

~ Based on 393 written reviews from the US App Store.

What users say about EyeOnWater

Is EyeOnWater Safe?

EyeOnWater appears safe based on user ratings. AppsHunter Safety Score for EyeOnWater is 95/100.

This assessment is based on 44,315 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 43,517 App Store ratings for EyeOnWater.

Is EyeOnWater Legit?

EyeOnWater appears to be a legitimate app. AppsHunter Legitimacy Score for EyeOnWater is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Water usage.

This is a great app to follow your water usage and it gives you the ability to manage your water it.

About Time we know

This app is making us responsible for water usage and I like that. I had to refill my hot tub and it tells me just how much that thing uses…. OMG..
I haven’t had yard issues but I’m sure I would find out.

Débit volumique

J’aimerais avoir une moyenne du débit volumique

Doesn’t work?

Says have a leak then disappears and don’t have a leak. Hasn’t updated in 2 weeks?! Shows no usage for days.

Works Great

Makes it easy to keep an eye on your water usage daily, weekly, or monthly.

Worst

This app is so bad. Constantly have to delete and reinstall because it quits downloading water usage. It’s better not knowing than to be annoyed with the lack of responsiveness.

Didn’t receive alert

We have two residents with this app. When we drip the faucet for cold weather at one of the houses, we get alerts. The other house had a 67 gallon an hour leak for 3 days, no alert. Push alerts was set up so it didn’t help us.

No usage

No water usage being reported since May

Leak finder

Confirmed I had a leak on my pool

Meter

Ever since we got this new meter my water usage has been higher than normal. My monthly bill usually has been less than $120 per month before this new meter.

Not good at sending notice of a leak

I signed up after the first leak. But never got notified when workers hit the line again. Didn’t figure it out until we got the bill.

Complete waste of time

This is the worst app I’ve ever downloaded. What a runaround it is giving me telling me that I’ve still need to confirm and verify my email as I’ve done it eight times.

Doesn’t Work - Zero Customer Support

Our Metro District says, “install a free water meter reader and use this App to track usage”. Well that’s fine until you can’t access after linking accounts because the Metro District didn’t update their Beacon System. Pure garbage!

No data

I haven’t seen any data since I got this installed

Lower usage

I love seeing the days the water usage is lower on the the sprinkler system is not on .

Doesn’t work

It never works. I never have anything but zeros across the board. It is a poor system.

Tracking

It’s been great being able to track what days we use more water and way. Naturally just tracking it we start to make smarter choices.

Incredibly Helpful

This app is incredibly helpful and has saved me hundreds of dollars.

Horrible

It took 3 days for EyeOnWater to alert me of a huge home leak while I was out of state. In 3 days 2000 gallons leaked and will be charged as consumption because this flawed program decided to sit on the information. Can I bill them for the equivalent of one months usage in my vacant home? No. There’s fine print that prevents that of course. Warning if you think you are protected … you are not. A lovely surprise for me just out of surgery with complications 2 days ago.
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Helpful app

EyeOnWater app has saved us a lot of money and aggregation. Once it detected a leak and a plumber found a bad toilet ring. Then, twice my husband forgot to turn off the water faucet after washing his car 🙄 and this app helped us find it before wasting more water AND running up our bill even higher. I recommend the EyeOnWater app! Be sure to set up your preferred notification settings in the app after downloading it; the sooner you get them, the sooner you can fix the problem.
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