Horrible
It took 3 days for EyeOnWater to alert me of a huge home leak while I was out of state. In 3 days 2000 gallons leaked and will be charged as consumption because this flawed program decided to sit on the information. Can I bill them for the equivalent of one months usage in my vacant home? No. There’s fine print that prevents that of course. Warning if you think you are protected … you are not. A lovely surprise for me just out of surgery with complications 2 days ago.
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Helpful app
EyeOnWater app has saved us a lot of money and aggregation. Once it detected a leak and a plumber found a bad toilet ring. Then, twice my husband forgot to turn off the water faucet after washing his car 🙄 and this app helped us find it before wasting more water AND running up our bill even higher. I recommend the EyeOnWater app! Be sure to set up your preferred notification settings in the app after downloading it; the sooner you get them, the sooner you can fix the problem.
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Doesn’t work
Bill skyrocketed and the app has consistently read 0 gallons. Do not get forced into this madness without making sure the damn equipment works
Too complicated to understand
This app is too complicated to understand and analyze. For a normal literate person, how can you understand all the bar charts and data that are shown? Anything for public should be simple and clear to understand. Also the UI is not so friendly.
The App is not reporting.
The App is not reporting any information.
Saved me $$
I was sent a notice of excessive usage which caused me to check all possibilities and discovered our guest commode had a leaky valve trap. It has been replaced now without getting a horrendous water bill(time will verify that)and for that we are grateful
Tiny leak detected
Helped me find a pin hole leak in a basement furnace room. Just a mist
Eye on water quit working. Not giving me daily usage.
Was great but for two days I have not shown any water usage. What is the problem?
A good app for accurate reading of water usage
This app is simple and easy to use. I can easily see what my water usage is and it even helps determine is your line has a leak. Fortunately that has not happened to my line but others have reported that it works. I can quickly check to see my daily, weekly, monthly, and annual water usage. It helps me understand when to replace my whole house filter.
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Water
App not working anymore
Confused
Got a notice that a leak at my address has stopped - there was non leak that I know of and I WAS NOT alerted that there was a leak- and I had actually looked at the site earlier that very same day showed ‘ no leaks’
Home account
Easy to read graphics I wish there was a live flow meter so I could detect leaks in real time
Jason
This app has never showed me my usage. I recently received a $500 water bill that I may have been able to prevent if this app worked
Not accurate
This app says I have a leak but my plumber said I don’t. He said my water meter isn’t moving. Please fix your app.
EYW
Very helpful to manage a leak. Thanks
Only received leak notification by SMS after 24 hours?
No pop up notification on app when the leak was 200L per hour, and only received a sms 24 hours later when more than 5000L of water was lost!
Confusing App
I like the idea of an app alerting me to possible issues but I don’t think they’ve got things quite right yet and getting help is nearly impossible. Example- if I run my sprinkler- it seems to compare to the prior week and indicate a leak but then if I don’t run it for a few days - that alert goes away so it doesn’t seem accurate.
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Happy Review
I think this is a fantastic app. The city should focus on informing the residents that it’s available and encourage them to utilize it.
Thank you so much.
Thank you so much.
An eye opening reminder…
We’re at a moment where every household needs to take notice. Conservation isn’t a slogan — it’s a shared duty. A tool like EyeOnWater should be standard for every home, because it empowers people to do their part with clarity, not guesswork.
Saves Water and Money!
Got hit with a huge water bill last December and was shocked. Turns out a toilet was leaking internally (directly into the overflow). Website allows you to drill down per hour to help troubleshoot! The Leak Alerts are awesome!!!
