EyeOnWater User Reviews

Customer Experience

Positive experience56.9% of reviews
Neutral8.0% of reviews
Negative experience35.2% of reviews

~ Based on 364 written reviews from the US App Store.

What users say

Is EyeOnWater Safe?

EyeOnWater appears safe based on user ratings. AppsHunter Safety Score for EyeOnWater is 94/100.

This assessment is based on 41,296 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 41,296 App Store ratings for EyeOnWater.

Is EyeOnWater Legit?

EyeOnWater appears to be a legitimate app. AppsHunter Legitimacy Score for EyeOnWater is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Home account

Easy to read graphics I wish there was a live flow meter so I could detect leaks in real time

Jason

This app has never showed me my usage. I recently received a $500 water bill that I may have been able to prevent if this app worked

Not accurate

This app says I have a leak but my plumber said I don’t. He said my water meter isn’t moving. Please fix your app.

EYW

Very helpful to manage a leak. Thanks

Only received leak notification by SMS after 24 hours?

No pop up notification on app when the leak was 200L per hour, and only received a sms 24 hours later when more than 5000L of water was lost!

Confusing App

I like the idea of an app alerting me to possible issues but I don’t think they’ve got things quite right yet and getting help is nearly impossible. Example- if I run my sprinkler- it seems to compare to the prior week and indicate a leak but then if I don’t run it for a few days - that alert goes away so it doesn’t seem accurate.
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Happy Review

I think this is a fantastic app. The city should focus on informing the residents that it’s available and encourage them to utilize it.
Thank you so much.

An eye opening reminder…

We’re at a moment where every household needs to take notice. Conservation isn’t a slogan — it’s a shared duty. A tool like EyeOnWater should be standard for every home, because it empowers people to do their part with clarity, not guesswork.

Saves Water and Money!

Got hit with a huge water bill last December and was shocked. Turns out a toilet was leaking internally (directly into the overflow). Website allows you to drill down per hour to help troubleshoot! The Leak Alerts are awesome!!!

Lost connection

I’m having issues connecting to the hourly monitoring. It hasn’t been connected in 17 hours after many attempts to reboot and reinstall app.

Great App!

Helps me conserve water and lets me know if I have a leak in the system!

I’m more aware now

I am a very modest consumer of water. Always trying to consider the environment and the local water shortage in our community. This has made me way more aware and eye opening to how many gallons my family consumes per day. Between watering the lawn and consumption within the home. I check my app multiple times a day. It’s kind of like a video game to see how efficient we can become. Love this technology
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why was my bill prior to the new system so high?

ever since they installed the new system of how they read your usage my water usage has went down by a third or more whereas my bill could run as much as 180 a month averaging now about 113 to 130 a month so seems to me like for so long we were overcharged by usage It seems like we should get some type of a refund because there’s no way without leaks or anything like that that my water usage can go down by that much and we haven’t did anything different than when our bills were around 180 so what gives I personally like this app?
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CD any trust it.

I shot the main waterline all evening and app reported I still have leak of 6gal per hour. It’s also not a steady leak. It changes all the time from 1 to 6 gal or just stop and give a new leak detected. Also, won’t clear cache even though it has that option. Tried deleting account numerous times. Says takes up 30 days but it’s been 2 months now. I don’t think anyone manages this app.
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Review on water system

It is very beneficial.

Not accurate and Mustang is nothing but government micromanaging

Water usage reporting is extremely inaccurate and inconsistent with what we actually use.

This whole big brother watching every drop is ridiculous and starting to wonder what country we still live in.

Options

Some tracking over time comparisons would be nice. Also Annual Allotment
count down ticker would be nice too

Nice info but

You need to play around with it to get the hang of it. And certain functions are only adjustable on the browser website and not the App but it's not such an inconvenience. The leak detection is nice but I'd rather to be able to see the small red indicator at the meter to see with my own eyes. That's more foolproof but it's locked and the water company doesn't want homeowners to have unrestricted access.
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Ok

I’ll start with the positives. It runs very well, and I never have instability issues.
Negatives: Could use better charts to track changes over time more effectively than they do currently.

App issues

Apps is not working.