Comparison

Optsy Mobile vs HQx Live

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Optsy Mobile

This field service management app helps technicians in the field efficiently manage their schedules, work orders, and customer interactions. It allows for real-time updates, offline functionality, and direct communication with customers and contacts.

Highlights
  • View and update schedules
  • Record work order status changes
  • Track time-in/time-out
  • Update labor and invoice details
  • Record materials used and add attachments
  • Capture customer signatures
  • Offline functionality
Features
Read full description

Optsy Mobile is the ultimate Field Service Management application for service techs in the field. Working in conjunction with the Optsy server application, this app will allow service companies and their technicians to work seamlessly and more efficient. Some of the highlights are: · View and update all details of your and/or your field techs schedules. · Record status changes to work orders in process · Change time-in and time-out · Update labor details, invoice information · Record materials used on the job and add attachments · Capture customer’s signature · Call, email and get driving directions directly from the application. For your customers, job sites, contacts, vendors and manufacturers · View A/R balances for customers and job sites · Most features work when device is offline and has no internet connection For any technical assistance or feature requests please contact our support team directly.

About

HQx Live

This application allows users to connect to RIDGID® SeeSnake CSx™ series monitors, transforming a mobile device into a second screen. Instantly share inspection results, live stream footage, and manage job media on the go. It also enables remote monitor control and over-the-air updates.

Highlights
  • Connect to CSx devices
  • Live stream inspection footage
  • Capture and share media
  • Manage jobs and media
  • Remote monitor control
  • Over-the-air updates
Features
Read full description

HQx Live connects to RIDGID® SeeSnake CSx™ series monitors, including the CSx Via. You can use your mobile device as a second screen and instantly share inspection results with your customers. Features - Connect to nearby CSx devices without leaving the app - Live stream inspection footage - Capture and share media over email, text, and supported Cloud services - Manage your jobs and inspection media on the go - Remotely control the monitor - Keep your monitor up to date with wireless over-the-air updating - Includes support for SeeSnake camera reels with TruSense™ technology - Works with SeeSnake CS65x, CS65XR, CS12x, CS6x Versa, CS6x, and CS6xPak monitors as well as the CSx Via

Screenshots

Optsy Mobile4 screens
HQx Live3 screens

Verdict

The call

The clearest difference is ratings volume: HQx Live at 39 against Optsy Mobile's 9. Optsy Mobile's advantage is iOS requirement (13.0 vs 17.4). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.0 for Optsy Mobile against 2.9 for HQx Live. Both are backed by a comparable volume of ratings — 9 and 39 respectively. Written reviews are what separate them: 20% of Optsy Mobile's written reviews are positive against 22% of HQx Live's.

UpkeepUpdate frequency

Optsy Mobile ships an update every 3 months, HQx Live every 2 months. The most recent releases landed on October 26, 2026 and October 29, 2026 respectively.

Scorecard2 real differences · 8 level
Optsy Mobile versus HQx Live: the parameters behind the verdict, then further details
ParameterOptsy MobileHQx Live
PriceFreeFree
Rating3.0 (9 ratings) — better2.9 (39 ratings)
Positive reviews20.0% of reviews22.2% of reviews — better
Number of ratings939 — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better17.4
Further details — not scored
Size27 MB24 MB
Age rating4+4+
DeveloperOptsy LLCSEESCAN, INC

Customer experience

Optsy Mobile

All ratings9 ratings
Positive44.4%
Neutral11.1%
Negative44.4%
Written reviews25 reviews
Positive20.0%
Neutral4.0%
Negative76.0%

HQx Live

All ratings33 ratings
Positive51.5%
Neutral9.1%
Negative39.4%
Written reviews27 reviews
Positive22.2%
Neutral7.4%
Negative70.4%

In-app purchases

None

Optsy Mobile

No in-app purchases

None

HQx Live

No in-app purchases

Questions

Is Optsy Mobile free?
Optsy Mobile is free to download, with no in-app purchases.
Is HQx Live free?
HQx Live is free to download, with no in-app purchases.
Which has better reviews, Optsy Mobile or HQx Live?
Optsy Mobile is rated higher. Optsy Mobile averages 3.0 out of 5 from 9 ratings, while HQx Live averages 2.9 from 39 ratings.
Do Optsy Mobile or HQx Live have ads?
Neither Optsy Mobile nor HQx Live shows ads.
Which is updated more often, Optsy Mobile or HQx Live?
Optsy Mobile ships an update every 3 months, and HQx Live every 2 months. Most recently, Optsy Mobile was updated on October 26, 2026 and HQx Live on October 29, 2026.

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