Longview TX, CitySend vs MySparklight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Longview TX, CitySend
Report local issues and track their resolution directly from your smartphone. This free utility connects residents with city services, allowing for easy submission of problems with photo uploads and a tracking number for progress updates.
- Report local problems
- Track service request progress
- Upload photos of issues
- Direct connection to city services
- Mobile resource for residents
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CitySend is a free, mobile resource provided for folks that live in Longview, Texas. With CitySend, you can identify and report problems and issues right from your smartphone. Your requests are sent directly to those responsible, and a service request tracking number is provided to track progress. CitySend makes it simple to upload photos of the issue as well. From streets to parks, CitySend is your mobile connection to service requests for anyone living or working in Longview, Texas.
MySparklight
Manage your internet services easily. Update your profile, view plan details, and pay bills. Optimize network performance with tools like speed tests and troubleshooting.
- Service management
- Profile updates
- Bill payment
- Network performance optimization
- Speed tests
- Troubleshooting tools
- Customer support access
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The MySparklight app puts your account at your fingertips. Easily manage your services, view account information, make payments, manage billing preferences, and stay informed with important updates—all from your mobile device. With MySparklight, you can: • View account and service details • Make payments quickly and securely • Manage Auto Pay and Paperless Billing • Access billing and payment information • Receive important account notifications • Contact customer support Download MySparklight today for a simple, convenient way to manage your account on the go.
Screenshots
Verdict
The clearest difference is review sentiment: Longview TX, CitySend at 57% against MySparklight's 6%. Longview TX, CitySend also leads on rating (3.9 vs 2.0) and iOS requirement (12.0 vs 15.6). MySparklight's advantage is update cadence (fortnightly vs every 6 months) and ratings volume (226 vs 10). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Longview TX, CitySend holds the better App Store score, 3.9 against 2.0. That said, the two scores are not equally well evidenced: MySparklight has 226 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 57% of Longview TX, CitySend's written reviews are positive against 6% of MySparklight's.
Longview TX, CitySend ships an update every 6 months, MySparklight fortnightly. The most recent releases landed on October 10, 2026 and October 25, 2026 respectively.
| Parameter | Longview TX, CitySend | MySparklight |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (10 ratings) — better | 2.0 (226 ratings) |
| Positive reviews | 57.1% of reviews — better | 6.4% of reviews |
| Number of ratings | 10 | 226 — better |
| Update frequency | Every 6 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 25 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | LONGVIEW, CITY OF | CableOne |
Customer experience
Longview TX, CitySend
MySparklight
Bugs and requests
Longview TX, CitySend
Not enough reviews yet to summarise bugs or requests.
MySparklight
Reported bugs
19 issues- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing
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- App out of sync after address change
- Constant pixelation and rendering issues
- App requires disconnect from WiFi to function properly
- Autopay deactivate button impossible to use
- Face ID sign-out loop
- Autofill password compatibility issues
- App crashes when opening
- Support links unclickable
- Chat function unresponsive
- Endless loading cycles during updates
- App freezes during form input
- Login credentials rejected in app but work on website
- Account disconnection notification after address change
- Service option missing from app interface
Requested features
13 requests- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details
Show 8 moreShow fewer
- Speed test functionality
- Upgrade/downgrade options in app
- Live chat support that actually works
- Outage notifications that function properly
- WiFi password management
- Upstream/downstream speed visibility
- Service availability checker
- Better autopay management controls
In-app purchases
Longview TX, CitySend
No in-app purchases
MySparklight
No in-app purchases
Questions
Is Longview TX, CitySend free?
Is MySparklight free?
Which has better reviews, Longview TX, CitySend or MySparklight?
Do Longview TX, CitySend or MySparklight have ads?
Which is updated more often, Longview TX, CitySend or MySparklight?
Other comparisons
