Comparison

Individual HSA by WEX vs IdentityForce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Individual HSA by WEX

Manage your Health Savings Account (HSA) on the go with this secure mobile app. Quickly check balances, view account details, and submit receipts for claims. The app offers real-time access to your HSA information and provides user-friendly features for managing your funds and expenses.

Highlights
  • Check HSA balances 24/7
  • View account details and charts
  • Submit receipts for claims
  • Scan product barcodes for eligibility
  • View and manage HSA investments
  • Pay bills and add payees
Features
Read full description

Keep tabs on your HSA by quickly checking your balances and details using our secure mobile app. With real-time access and intuitive navigation to all your important account information, our app includes the following features: Easily Access Your Account • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app Review Account Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email customer service • View your statements and notifications • Scan product barcodes to determine their eligibility Other User-Friendly Features (if supported or applicable to your account(s)) • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Manage your expenses by entering medical expense information and supporting documentation • View and manage your HSA investments • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health®

About

IdentityForce

This app provides active members with anywhere access to identity theft protection. It offers advanced fraud monitoring, credit report tracking, and identity restoration services, all secured with two-factor authentication and Touch ID. Stay protected from fraud on the go with timely alerts and secure access.

Highlights
  • Advanced Fraud Monitoring
  • 3-Bureau Credit Report Monitoring
  • Identity Restoration Experts
  • Interactive Identity Alerts
  • Encrypted Anywhere-Access
  • Two Factor Authentication (2FA)
  • Device Scanning with VPN
Features
Read full description

The IdentityForce Mobile App, brought to you by IdentityForce, Inc., enables active members to take their Identity Theft Protection anywhere – world-class capabilities empowering you to spot fraud quickly with a snapshot view of all critical alert notifications. Depending on the IdentityForce Plan selected, members get access to Advanced Fraud Monitoring, 3-Bureau Credit Report Monitoring, and identity restoration experts. Designed and influenced by our members through surveys and a preview community, IdentityForce has built and released a mobile app that features intuitive navigation with a zero-tolerance policy for advertising or promotional materials. IdentityForce’s top priority is security, and the mobile app features both Two Factor Authentication (2FA) and Touch ID. So no matter whether you are traveling overseas, away on vacation, or you just don’t want to be tethered to your desktop computer, IdentityForce Mobile makes sure you are protected anywhere, anytime. For nearly 40 years, IdentityForce, Inc. has provided best-in-class, highly scalable, award-winning identity theft, privacy, and credit protection solutions to consumers, businesses, and government agencies. A pioneer of identity protection, IdentityForce’s innovation and customer-centric approach has made the company a trusted partner for both organizations and individuals. Take your fraud protection to the next level with… • Convenient and confidence-boosting security • Encrypted anywhere-access • Interactive identity alerts • Secure storage edits & uploads • Timely fraud news & tips • Comprehensive device scanning including an encrypted virtual private network (VPN) To download the IdentityForce Mobile App, you need to be an active IdentityForce Member. You must be at least 18 years of age to access or download this app. If you are under 18 years of age, you are prohibited from accessing or downloading this app. Read more in our Terms of Service below.  Learn more about IdentityForce at https://www.identityforce.com. Terms of Use: https://www.sontiq.com/terms-of-use/ Privacy Policy: https://www.sontiq.com/privacy-policy/ For technical support or questions, contact us at 1-888-439-7443.

Screenshots

Individual HSA by WEX3 screens
IdentityForce4 screens

Verdict

The call

The clearest difference is rating: IdentityForce at 2.9 against Individual HSA by WEX's 1.8. IdentityForce also leads on ratings volume (500 vs 47) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IdentityForce holds the better App Store score, 2.9 against 1.8. That said, the two scores are not equally well evidenced: IdentityForce has 500 ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 1% of Individual HSA by WEX's written reviews are positive against 13% of IdentityForce's.

UpkeepUpdate frequency

Individual HSA by WEX ships an update every 4 months, IdentityForce every 2 months. The most recent releases landed on October 22, 2026 and October 21, 2026 respectively.

Scorecard5 real differences · 5 level
Individual HSA by WEX versus IdentityForce: the parameters behind the verdict, then further details
ParameterIndividual HSA by WEXIdentityForce
PriceFreeFree
Rating1.8 (47 ratings)2.9 (500 ratings) — better
Positive reviews1.5% of reviews13.1% of reviews — better
Number of ratings47500 — better
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size32 MB38 MB
Age rating17+17+
DeveloperWEX, Inc.IdentityForce, Inc

Customer experience

Individual HSA by WEX

All ratings47 ratings
Positive17.0%
Neutral6.4%
Negative76.6%
Written reviews67 reviews
Positive1.5%
Neutral3.0%
Negative95.5%

IdentityForce

All ratings499 ratings
Positive42.3%
Neutral10.0%
Negative47.7%
Written reviews107 reviews
Positive13.1%
Neutral10.3%
Negative76.6%

User reviews

Individual HSA by WEX

From 47 App Store ratings

What we love

  • 👍 Great HSA Company

Room to improve

  • 🐛 App doesn't work
  • 🐛 Cannot log in
  • 🐛 Login failed
  • 🐛 Blank screen
  • 🐛 Incorrect password

IdentityForce

From 500 App Store ratings

What we love

  • 🚀 Fast alerts
  • 🔒 Comprehensive identity protection
  • 👍 Easy to use

Room to improve

  • 🐛 Buggy app with frequent crashes
  • 🔍 Limited app functionality compared to website
  • 🤔 Delayed credit score updates
  • 🤯 Frustrating login/authentication issues

Bugs and requests

Individual HSA by WEX

Reported bugs

10 issues
  • Login functionality broken
  • App not accepting correct credentials
  • Password reset issues
  • App not linked to actual login
  • Blank screen on first use
Show 5 more
  • Developer stopped supporting the app
  • App not accepting user credentials validated with other methods
  • Customer service number not working
  • App crashes or freezes
  • Transfer funds takes too long

Requested features

5 requests
  • Fix the login issue
  • Improve app performance
  • Allow website login credentials to work on the app
  • Make the app functional for investors
  • Provide better customer support

IdentityForce

Reported bugs

4 issues
  • App stuck in perpetual login loop
  • Face ID/Touch ID not working
  • Alerts not displaying properly
  • Blank screens and server errors

Requested features

4 requests
  • Improve app stability and responsiveness
  • Expand app features to match website
  • Streamline login and authentication process
  • Provide faster credit score updates

In-app purchases

None

Individual HSA by WEX

No in-app purchases

None

IdentityForce

No in-app purchases

Questions

Is Individual HSA by WEX free?
Individual HSA by WEX is free to download, with no in-app purchases.
Is IdentityForce free?
IdentityForce is free to download, with no in-app purchases.
Which has better reviews, Individual HSA by WEX or IdentityForce?
IdentityForce is rated higher. Individual HSA by WEX averages 1.8 out of 5 from 47 ratings, while IdentityForce averages 2.9 from 500 ratings.
Do Individual HSA by WEX or IdentityForce have ads?
Neither Individual HSA by WEX nor IdentityForce shows ads.
Which is updated more often, Individual HSA by WEX or IdentityForce?
Individual HSA by WEX ships an update every 4 months, and IdentityForce every 2 months. Most recently, Individual HSA by WEX was updated on October 22, 2026 and IdentityForce on October 21, 2026.

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