BeyondTrust Support vs Norton Password Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BeyondTrust Support
This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.
- Secure real-time chat
- Co-browse websites and apps
- View device screenshots
- Push web updates and URLs
- Access system information
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You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console. Feature Overview: • Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information. • Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue. • Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device. • Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue. Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.
Norton Password Manager
This app securely stores and manages your passwords across multiple devices. It offers features like one-tap autofill, encrypted storage with zero-knowledge encryption, and password strength assessment to enhance your online security.
- One-tap password autofill
- Zero-knowledge encryption
- Cross-device syncing
- Biometric unlock (Touch ID/Face ID)
- Password strength assessment
- Generate strong passwords
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Want a free, powerful password manager? Norton Password Manager is a single solution to help manage your unique passwords in multiple ways. Memorizing complex passwords with symbols, numbers, capital letters, and more, is difficult but using strong passwords is important to help keep your personal information secure. With Norton Password Manager, your information is encrypted, helping keep it secure, yet still available across your devices so you can access it anywhere. Best of all, it’s free!* Why Norton Password Manager • Passwords filled in a single tap When you log in to websites and apps, it’s a smoother, quicker, and more convenient experience. Your passwords are stored in an online vault, which can be used to auto fill online login information with a single tap.¹ • Encrypted With zero knowledge encryption and two-factor authentication, only you control access to your password vault–not even Norton can access it. These security measures help keep your data safer from cybercriminals and hacking attempts. • Free* Norton Password Manager is free and accessible to anyone and works on devices including computers, tablets, and phones. • Sync passwords¹ Your entire password vault can be synced and accessed across your devices. Your logins and credit card credentials can be auto filled. • Biometric unlock² There’s no need to even type in your vault password. Access your vault faster or recover your vault password³ using Apple’s Touch ID® or Face ID®. • Password Assessment Check if your passwords are strong and easily create new passwords or change weak passwords to strong ones that are more difficult to crack. Your information stays private even from us because it’s encrypted using zero-knowledge encryption before being stored in your cloud-based vault. Your passwords and other personal information can be even more secure by enabling two-factor authentication, plus you can use Apple’s Touch ID® or Face ID® so you can access your vault even faster. Creating and remembering complex passwords doesn’t have to be difficult. Norton Password Manager helps you safeguard your personal information by making recommendations to strengthen passwords, adding more security to your online, digital life. * With the free version of Norton Password Manager, we reserve the right to limit the number of entries (like passwords) at any time. This limitation won’t affect any existing entries in your vault. ¹ Requires your device to have an Internet/data plan and be turned on. ² Only available on iOS devices with Fingerprint Authentication or Touch ID/Face ID activated. ³ Vault Password Reset can only be initiated on an iOS smartphone. To work, your smartphone must have the Norton Password Manager mobile app installed, set up, and connected to your Norton account, plus the Biometric Authentication (fingerprint, or Touch ID/Face ID) activated, beforehand. PRIVACY POLICY Norton respects the privacy of our users and carefully safeguards personal data. For more information: https://www.norton.com/privacy
Screenshots
Verdict
The clearest difference is review sentiment: Norton Password Manager at 86% against BeyondTrust Support's 41%. Norton Password Manager also leads on rating (4.5 vs 3.1) and ratings volume (41K vs 54). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Norton Password Manager holds the better App Store score, 4.5 against 3.1. That said, the two scores are not equally well evidenced: Norton Password Manager has 41K ratings behind it against 54, so its average is the more settled of the two. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 86% of Norton Password Manager's.
BeyondTrust Support ships an update every 5 months, Norton Password Manager every 5 weeks. The most recent releases landed on October 13, 2026 and October 18, 2026 respectively.
| Parameter | BeyondTrust Support | Norton Password Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (54 ratings) | 4.5 (41K ratings) — better |
| Positive reviews | 41.5% of reviews | 85.9% of reviews — better |
| Number of ratings | 54 | 41K — better |
| Update frequency | Every 5 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 7 MB | 153 MB |
| Age rating | 4+ | 17+ |
| Developer | Bomgar Corporation | Gen Digital Inc. |
Customer experience
BeyondTrust Support
Norton Password Manager
Bugs and requests
BeyondTrust Support
Not enough reviews yet to summarise bugs or requests.
Norton Password Manager
Reported bugs
4 issues- Randomly deleting saved passwords
- Inability to reset vault password
- Inconsistent password autofill behavior
- Compatibility issues with certain browsers and devices
Requested features
5 requests- Ability to create password folders or groups
- Option to use longer vault passcodes for increased security
- Seamless integration with other password managers
- Backup and export functionality for passwords
- Biometric authentication support on all platforms
In-app purchases
BeyondTrust Support
No in-app purchases
Norton Password Manager
No in-app purchases
Questions
Is BeyondTrust Support free?
Is Norton Password Manager free?
Which has better reviews, BeyondTrust Support or Norton Password Manager?
Do BeyondTrust Support or Norton Password Manager have ads?
Which is updated more often, BeyondTrust Support or Norton Password Manager?
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