BeyondTrust Support vs ChemCheck

You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console. Feature Overview: • Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information. • Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue. • Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device. • Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue. Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.

ChemCheck is agri-chemical stock control built for the people who actually use the chemicals. Spray programmes fail for boring reasons: a drum that ran out, a batch that expired last season, a record nobody wrote down. ChemCheck keeps your chemical store accurate and current, so you know what you have and what it cost before you plan the next application. YOUR CHEMICAL LIBRARY Build a catalogue of every product you use, with the detail that matters at the shed door: • Product name, active ingredient and manufacturer • Item code and barcode • Formulation type, category and measure • Container type, size and unit — bottles, bags, drums • Metric or imperial measure, per your preference Archive products you no longer carry without losing their history. STOCK BY BATCH, NOT JUST BY TOTAL Chemicals do not arrive as a number. They arrive as batches, and a batch is what a withdrawal, an expiry or a query actually attaches to. • Receive stock against a new batch, or top up an existing one • Record manufacture, expiry and received dates per batch • Withdraw stock with a reason, and see the running balance • Every movement kept, so the balance is always explainable • Highlight products approaching expiry, with a warning window you set APPLICATION RECORDS Log what was applied where, and keep the record for the season. Usage reports pull together what left the store and why, so the paperwork is a by-product of doing the job rather than an evening task. BUILT FOR MORE THAN ONE FARM If your account covers several farms, each keeps its own stock and can either share your chemical library or maintain its own catalogue — useful when enterprises carry genuinely different products. Switch between farms without signing out. WEATHER AT A GLANCE Current conditions for the farm's location, on the same screen as the stock you are about to use. IPHONE AND IPAD One app, laid out properly for both. On iPad the split view puts your stock list and its detail side by side; on iPhone everything is reachable one-handed. Your data syncs between devices automatically. SUPPORT Questions or problems: use the Support link on this page. We are a small team and we answer.