Comparison

Zendesk Sell vs HaystackCRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Sell

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

Highlights
  • Communication tracking
  • Email templates with view notifications
  • Geolocation for nearby customers
  • Automatic call logging
  • Mobile reporting
  • Offline access
  • Real-time lead notifications
Read full description

Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting. With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team. The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides: --MOBILE SALES PRODUCTIVITY-- • Geolocation to view all of your nearby customers on a native map • Email templates for quick, personalized communication • Email view notifications so you know when a message has been opened • Automatic call logging and call outcome tracking • Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere • Communication tracking complete with sync functionality --INTELLIGENCE-- • Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting. • Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs. Sell is the leading mobile sales app for high performance sales teams on the road. --THE BENEFITS ARE CLEAR-- Why Reps love Sell: -Email templates and view notifications -Auto call logging -Visualize leads, contacts and deals on a map with geolocation Why Managers love Sell: -Complete pipeline visibility for field reps -On the go reporting -Real-time notifications Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.

About

HaystackCRM

Manage leads, prospects, and deals with this mobile-first CRM. Track sales pipelines, tasks, and customer interactions on the go. Facilitates communication and deal closing for growing businesses.

Highlights
  • Lead and deal management
  • Sales pipeline tracking
  • Task and appointment reminders
  • Contact mapping for sales visits
  • Quote generation and sending
  • Voice-to-text notes
  • Calendar integration
Features
Read full description

HaystackCRM is a mobile-first CRM that manages your leads, Prospects, and deals. Stay current on your sales pipeline by checking notes, statuses, and prospective deals with Customers. Easily access vital information on the go. Quickly move through your to-do list by adding a Task or tagging a teammate. Map local Contacts to create efficient sales visits. Move your Customers through the sales process by providing a Quote directly from Haystack CRM. Voice dictate Notes to update statuses in real time. Input meetings and events and view your phone’s calendar in HaystackCRM. Follow up on your conversations with integrated email. With access anywhere, you can complete the work before you get back to the office. Find the information that matters the most to effectively grow your business. *Contact details and associated deals viewable on single screen *Call or email Contacts with one tap *Map nearby Contacts and Prospects *Email conversations stored in Contact listings *Tag Contacts to segment by type *Get reminder alerts for Tasks or appointments *Quotes sent to Customers by email, text, or shared via integrated apps *Access documents vital to your business *Search globally for Companies, Contacts, or Opportunities *Assign customers to other team members *Track your sales goals *Calendar view of appointments, tasks, and closing dates HaystackCRM is the perfect tool for the sales team of growing businesses to manage their customer relationships. Never miss an opportunity to connect with a Customer or Prospect by having the information at your fingertips. Sign up for an account and start adding your current Customer list right away. Import from your address book for an easy way to build your connections. Set up your email account to link to HaystackCRM with a couple of steps by editing your profile in Settings. HaystackCRM is a free app and works with the HaystackCRM web account so you and your team can access key Customer information anywhere, anytime. Save time by updating sales opportunities after meetings or from the field. Close the deal and up your totals. HaystackCRM makes it easy to be prepared and have the answers for your customers with an easy-to-use and intuitive CRM app.

Screenshots

Zendesk Sell4 screens
HaystackCRM4 screens

Verdict

The call

The clearest difference is in-app purchases: HaystackCRM at none against Zendesk Sell's 1. HaystackCRM also leads on rating (5.0 vs 4.6) and review sentiment (100% vs 80%). Zendesk Sell's advantage is ratings volume (1.6K vs 8). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. HaystackCRM asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

HaystackCRM holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Zendesk Sell has 1.6K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 80% of Zendesk Sell's written reviews are positive against 100% of HaystackCRM's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 15, 2026 and September 8, 2026 respectively.

Scorecard5 real differences · 5 level
Zendesk Sell versus HaystackCRM: the parameters behind the verdict, then further details
ParameterZendesk SellHaystackCRM
PriceFreeFree
Rating4.6 (1.6K ratings)5.0 (8 ratings) — better
Positive reviews80.4% of reviews100.0% of reviews — better
Number of ratings1.6K — better8
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.012.4 — better
Further details — not scored
Size91 MB19 MB
Age rating4+4+
DeveloperFuture SimpleHaystackCRM LLC

Customer experience

Zendesk Sell

All ratings1,566 ratings
Positive90.9%
Neutral3.6%
Negative5.5%
Written reviews230 reviews
Positive80.4%
Neutral4.8%
Negative14.8%

HaystackCRM

All ratings8 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Zendesk Sell

Reported bugs

5 issues
  • Leads not syncing properly
  • Deals disappearing from the app
  • White screen on app launch
  • Signature issues in email integration
  • Inconsistent call and text logs

Requested features

5 requests
  • Customizable sales pipelines
  • Advanced reporting and analytics
  • Improved mobile app performance
  • Better email and calendar integration
  • Ability to edit user-defined fields

HaystackCRM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

1 purchases

Zendesk Sell

One-time1
  • Voice Credit$4.99
None

HaystackCRM

No in-app purchases

Questions

Is Zendesk Sell free?
Zendesk Sell is free to download, with in-app purchases available.
Is HaystackCRM free?
HaystackCRM is free to download, with no in-app purchases.
Which has better reviews, Zendesk Sell or HaystackCRM?
HaystackCRM is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while HaystackCRM averages 5.0 from 8 ratings.
Do Zendesk Sell or HaystackCRM have ads?
Neither Zendesk Sell nor HaystackCRM shows ads.
Which is updated more often, Zendesk Sell or HaystackCRM?
Zendesk Sell ships an update every 3 months, and HaystackCRM every 3 months. Most recently, Zendesk Sell was updated on September 15, 2026 and HaystackCRM on September 8, 2026.

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