Comparison

Zendesk Sell vs naturalForms

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Sell

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

Highlights
  • Communication tracking
  • Email templates with view notifications
  • Geolocation for nearby customers
  • Automatic call logging
  • Mobile reporting
  • Offline access
  • Real-time lead notifications
Read full description

Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting. With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team. The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides: --MOBILE SALES PRODUCTIVITY-- • Geolocation to view all of your nearby customers on a native map • Email templates for quick, personalized communication • Email view notifications so you know when a message has been opened • Automatic call logging and call outcome tracking • Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere • Communication tracking complete with sync functionality --INTELLIGENCE-- • Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting. • Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs. Sell is the leading mobile sales app for high performance sales teams on the road. --THE BENEFITS ARE CLEAR-- Why Reps love Sell: -Email templates and view notifications -Auto call logging -Visualize leads, contacts and deals on a map with geolocation Why Managers love Sell: -Complete pipeline visibility for field reps -On the go reporting -Real-time notifications Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.

About

naturalForms

Streamline business workflows with this mobile data capture solution. Easily complete forms using photos, drawings, notes, and signatures, converting information to digital data for improved productivity and cost savings.

Highlights
  • Automate any workflow with custom business forms
  • Natural data collection via photos, drawings, and signatures
  • Offline form completion and data processing
  • Pre-populate form data via CSV or API
  • Advanced field features like calculations and conditional logic
  • Direct integration with backend systems via APIs
  • Print, email, or export forms as PDF
Read full description

IMPORTANT NOTE: The naturalForms application requires seat licenses for the naturalForms server platform. Eliminate paper, and optimize your workflow with naturalForms. This easy to use mobile data capture solution streamlines processes, improves productivity, and reduces costs for mobile workforces of all sizes. naturalForms allows users to easily and efficiently complete business forms using natural input methods (photos, drawings, notes, GPS, and electronic signatures). Captured information is immediately converted to digital data, verified for accuracy, validated with enterprise rules, and available in standard file formats for integration. This straight-through processing capability eliminates cycle time delays, resulting in unsurpassed workflow optimization and significant cost savings. Key features of naturalForms • Use your own business forms to automate any workflow (sales, service, inspections, HR, etc). • Pre-populate form data by importing from a .csv file or using the naturalForms Integration API. • Collect data naturally using checkboxes, radio buttons, drop‐down option lists, date/time wheels. • Capture and annotate photos, make notes, mark up diagrams, or create freehand drawings. • Collect handwritten signatures and GPS coordinates for enhanced accountability and operational control. • Make your forms work for you with advanced field features such as calculations, auto fill, and conditional mandatory fields. • Automatically review forms and get immediate notification if a form is incomplete or does not adhere to the business rules. • Send data wherever you need it in standard file formats or integrate directly to your backend systems using a complete library of APIs in our Software Development Kit. • Collect and process forms even when wireless and Wi-Fi network services are not available (works on and offline). • Print and email forms directly from the application or export a PDF to Dropbox. • Easily administer your naturalForms solution with a robust administrative module.

Screenshots

Zendesk Sell4 screens
naturalForms4 screens

Verdict

The call

The clearest difference is rating: Zendesk Sell at 4.6 against naturalForms's 3.8. Zendesk Sell also leads on review sentiment (80% vs 50%) and ratings volume (1.6K vs 12). naturalForms's advantage is in-app purchases (none vs 1). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. naturalForms asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Zendesk Sell holds the better App Store score, 4.6 against 3.8. That said, the two scores are not equally well evidenced: Zendesk Sell has 1.6K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 80% of Zendesk Sell's written reviews are positive against 50% of naturalForms's.

UpkeepUpdate frequency

Zendesk Sell ships an update every 3 months, naturalForms every 6 months. The most recent releases landed on October 4, 2026 and October 12, 2026 respectively.

Scorecard6 real differences · 4 level
Zendesk Sell versus naturalForms: the parameters behind the verdict, then further details
ParameterZendesk SellnaturalForms
PriceFreeFree
Rating4.6 (1.6K ratings) — better3.8 (12 ratings)
Positive reviews80.4% of reviews — better50.0% of reviews
Number of ratings1.6K — better12
Update frequencyEvery 3 months — betterEvery 6 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size91 MB10 MB
Age rating4+4+
DeveloperFuture SimpleExpeData

Customer experience

Zendesk Sell

All ratings1,566 ratings
Positive90.9%
Neutral3.6%
Negative5.5%
Written reviews230 reviews
Positive80.4%
Neutral4.8%
Negative14.8%

naturalForms

All ratings12 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews6 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Zendesk Sell

Reported bugs

5 issues
  • Leads not syncing properly
  • Deals disappearing from the app
  • White screen on app launch
  • Signature issues in email integration
  • Inconsistent call and text logs

Requested features

5 requests
  • Customizable sales pipelines
  • Advanced reporting and analytics
  • Improved mobile app performance
  • Better email and calendar integration
  • Ability to edit user-defined fields

naturalForms

Not enough reviews yet to summarise bugs or requests.

In-app purchases

1 purchases

Zendesk Sell

One-time1
  • Voice Credit$4.99
None

naturalForms

No in-app purchases

Questions

Is Zendesk Sell free?
Zendesk Sell is free to download, with in-app purchases available.
Is naturalForms free?
naturalForms is free to download, with no in-app purchases.
Which has better reviews, Zendesk Sell or naturalForms?
Zendesk Sell is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while naturalForms averages 3.8 from 12 ratings.
Do Zendesk Sell or naturalForms have ads?
Neither Zendesk Sell nor naturalForms shows ads.
Which is updated more often, Zendesk Sell or naturalForms?
Zendesk Sell ships an update every 3 months, and naturalForms every 6 months. Most recently, Zendesk Sell was updated on October 4, 2026 and naturalForms on October 12, 2026.

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