Comparison

Zendesk Sell vs Sales

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Sell

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

Highlights
  • Communication tracking
  • Email templates with view notifications
  • Geolocation for nearby customers
  • Automatic call logging
  • Mobile reporting
  • Offline access
  • Real-time lead notifications
Read full description

Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting. With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team. The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides: --MOBILE SALES PRODUCTIVITY-- • Geolocation to view all of your nearby customers on a native map • Email templates for quick, personalized communication • Email view notifications so you know when a message has been opened • Automatic call logging and call outcome tracking • Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere • Communication tracking complete with sync functionality --INTELLIGENCE-- • Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting. • Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs. Sell is the leading mobile sales app for high performance sales teams on the road. --THE BENEFITS ARE CLEAR-- Why Reps love Sell: -Email templates and view notifications -Auto call logging -Visualize leads, contacts and deals on a map with geolocation Why Managers love Sell: -Complete pipeline visibility for field reps -On the go reporting -Real-time notifications Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.

About

Sales

Features
Read full description

Elevate your sales management strategy and supercharge your growth using a single application. Still, stuck with old ways of managing your sales? Not anymore, now you have the opportunity to effortlessly oversee your sales operations and achieve exponential growth. Introducing Sales Tracker, a cutting-edge sales management application designed to streamline your sales processes with efficiency, transparency, and remarkable effectiveness. This user-friendly app revolutionises the way you manage sales. With just a few steps, you can easily set up your Sales Tracker account. Once logged in, you gain access to various features, including: Add Category: Create a new category for organizing products Add Product: Add products/services offered by your business. Set Price Range: Define the minimum and maximum prices for your products. Add Contact: Enter your client detail Add Prospect: Add a potential client to your sales pipeline. Assign Prospect: Allocate a prospect to a team member. Draft & Share Proposal: Draft a personalized proposal for a prospect. Unique features that you get on the app: Get prospect updates through notifications and reminders on WhatsApp Access the Dashboard to see all prospects that are due, open or closed. Get an overview of the team member’s sales records to analyze their performance. Welcome to the future of sales management!

Screenshots

Zendesk Sell4 screens
Sales4 screens

Verdict

The call

The clearest difference is in-app purchases: Sales at none against Zendesk Sell's 1. On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. Sales asks for nothing beyond the download.

UpkeepUpdate frequency

Zendesk Sell ships an update every 3 months, Sales every 2 months. The most recent releases landed on September 15, 2026 and August 2, 2026 respectively.

Scorecard1 real difference · 9 level
Zendesk Sell versus Sales: the parameters behind the verdict, then further details
ParameterZendesk SellSales
PriceFreeFree
Rating4.6 (1.6K ratings) — better—
Positive reviews80.4% of reviews—
Number of ratings1.6K — better—
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better14.0
Further details — not scored
Size91 MB24 MB
Age rating4+4+
DeveloperFuture SimpleRISHAB CHANDRA

Bugs and requests

Zendesk Sell

Reported bugs

5 issues
  • Leads not syncing properly
  • Deals disappearing from the app
  • White screen on app launch
  • Signature issues in email integration
  • Inconsistent call and text logs

Requested features

5 requests
  • Customizable sales pipelines
  • Advanced reporting and analytics
  • Improved mobile app performance
  • Better email and calendar integration
  • Ability to edit user-defined fields

Sales

Not enough reviews yet to summarise bugs or requests.

In-app purchases

1 purchases

Zendesk Sell

One-time1
  • Voice Credit$4.99
None

Sales

No in-app purchases

Questions

Is Zendesk Sell free?
Zendesk Sell is free to download, with in-app purchases available.
Is Sales free?
Sales is free to download, with no in-app purchases.
Do Zendesk Sell or Sales have ads?
Neither Zendesk Sell nor Sales shows ads.
Which is updated more often, Zendesk Sell or Sales?
Zendesk Sell ships an update every 3 months, and Sales every 2 months. Most recently, Zendesk Sell was updated on September 15, 2026 and Sales on August 2, 2026.

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