Zendesk Sell vs Map My Customers
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zendesk Sell
This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.
- Communication tracking
- Email templates with view notifications
- Geolocation for nearby customers
- Automatic call logging
- Mobile reporting
- Offline access
- Real-time lead notifications
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Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting. With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team. The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides: --MOBILE SALES PRODUCTIVITY-- • Geolocation to view all of your nearby customers on a native map • Email templates for quick, personalized communication • Email view notifications so you know when a message has been opened • Automatic call logging and call outcome tracking • Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere • Communication tracking complete with sync functionality --INTELLIGENCE-- • Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting. • Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs. Sell is the leading mobile sales app for high performance sales teams on the road. --THE BENEFITS ARE CLEAR-- Why Reps love Sell: -Email templates and view notifications -Auto call logging -Visualize leads, contacts and deals on a map with geolocation Why Managers love Sell: -Complete pipeline visibility for field reps -On the go reporting -Real-time notifications Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.
Map My Customers
This app acts as a digital co-pilot for field sales representatives, providing instant access to customer details, activity history, and sales maps. It helps optimize routes, generate leads, and streamline daily tasks like logging calls and check-ins, allowing for more customer-facing time.
- Customer records with deal and contact details
- Activity history with notes and contact logs
- Sales map with account filtering
- Nearby prospect lead generation
- Optimized route planning
- Automatic call and route logging
- Quick location-based check-ins
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Field sales reps, meet your co-pilot. Everything you need to know about your customers in your pocket. - Customer Records: All the details of your accounts - including related people and deals - are easily accessible - Activity History: View notes on the account and all the times they’ve been contacted Know who to see and when. - Sales Map: See your accounts on a map and filter by what’s most important, like product line, deal size, and last activity - Lead Generation: Find nearby prospects to add to your route on the fly or make up lost time from a cancelled appointment Spend less time behind the wheel and more time in front of customers. - Route Planner: Create, save and share optimized routes based on location, priority, deal size and more Built to fit your day, not get in the way. - Quick Actions: Automatically log and track your calls, emails and routes with pre-filled information - Check-Ins: Log visits in seconds based on your location Field sales reps love Map My Customers: Game Changer Being on the road you can get a bit scatter brained, but MMC changes all that. I live by this app. Helps me get where I need to be efficiently and on top of it all I can document my travels and update my account profile to reflect comments or dialogues we had in customer meetings. I love MMC and would recommend to anyone working in sales. ~ Melberss – Nov 19, 2019 Great App I took over a new territory with 6 accounts. MMC helped me keep everything in front of me. I especially loved the color coded pins and being able to add call/ visit notes. Note: Bring your charging cable! Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is in-app purchases: Map My Customers at none against Zendesk Sell's 1. Map My Customers also leads on update cadence (every 3 weeks vs every 3 months). Zendesk Sell's advantage is rating (4.6 vs 4.2) and ratings volume (1.6K vs 475). On price, review sentiment, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. Map My Customers asks for nothing beyond the download.
Zendesk Sell holds the better App Store score, 4.6 against 4.2. Both are backed by a comparable volume of ratings — 1.6K and 475 respectively. Written reviews split almost evenly too, at 80% and 81% positive.
Zendesk Sell ships an update every 3 months, Map My Customers every 3 weeks. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.
| Parameter | Zendesk Sell | Map My Customers |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.6K ratings) — better | 4.2 (475 ratings) |
| Positive reviews | 80.4% of reviews | 80.5% of reviews — better |
| Number of ratings | 1.6K — better | 475 |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 91 MB | 112 MB |
| Age rating | 4+ | 4+ |
| Developer | Future Simple | Map My Customers, Inc. |
Customer experience
Zendesk Sell
Map My Customers
User reviews
Zendesk Sell
From 1.6K App Store ratingsWhat we love
- 🚀 Powerful CRM features
- 👍 Intuitive and user-friendly
- 🗓️ Helpful calendar and task management
- 💻 Seamless cross-platform experience
- 🤝 Great for small businesses
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Weak search functionality
- 📧 Email integration issues
- 💰 Pricing concerns after free plan
- 🕰️ Sync delays and data loss
Map My Customers
From 475 App Store ratingsWhat we love
- 🚀 Time saver
- 👍 User-friendly
- 🚀 Efficient and easy to use
- 🚀 Helps stay organized
- 🚀 Great routing and planning tool
Room to improve
- 🐛 Crashes and freezes
- 🐛 Buggy and glitchy
- 🐛 Unreliable internet connectivity
- 🐛 Data loss issues
- 👎 Poor customer service
Bugs and requests
Zendesk Sell
Reported bugs
5 issues- Leads not syncing properly
- Deals disappearing from the app
- White screen on app launch
- Signature issues in email integration
- Inconsistent call and text logs
Requested features
5 requests- Customizable sales pipelines
- Advanced reporting and analytics
- Improved mobile app performance
- Better email and calendar integration
- Ability to edit user-defined fields
Map My Customers
Reported bugs
5 issues- Login issues
- Incompatibility with older devices
- Route planning errors
- Data sync problems
- Frequent crashes
Requested features
6 requests- Offline functionality
- Advanced reporting and analytics
- Expense tracking integration
- Calendar integration
- Improved lead management
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- Customization options
In-app purchases
Zendesk Sell
- Voice Credit$4.99
Map My Customers
No in-app purchases
Questions
Is Zendesk Sell free?
Is Map My Customers free?
Which has better reviews, Zendesk Sell or Map My Customers?
Do Zendesk Sell or Map My Customers have ads?
Which is updated more often, Zendesk Sell or Map My Customers?
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