Sentara MyChart vs ECS Portal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sentara MyChart
Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.
- Communicate with care team
- Review health information
- Schedule appointments
- View After Visit Summaries
- Pay medical bills
- Receive push notifications
- Connect to Apple Health
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Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.
ECS Portal
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The ECS Portal is a secure online tool to allow individuals access to scheduled telehealth sessions, communicate with ECS staff, complete online forms, and pay bills. For immediate mental health assistance please call the Suicide and Crisis Lifeline at 988 or Encompass Community Supports Crisis Services at 540-617-0774.
Screenshots
Verdict
The clearest difference is chart position: Sentara MyChart at #208 against ECS Portal's unranked. ECS Portal's advantage is iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sentara MyChart ships an update every 2 months, ECS Portal monthly. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.
| Parameter | Sentara MyChart | ECS Portal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (16K ratings) — better | — |
| Positive reviews | 52.5% of reviews | — |
| Number of ratings | 16K — better | — |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Best chart rank | #208 — better | — |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 177 MB | 218 MB |
| Age rating | 17+ | 12+ |
| Developer | Sentara Healthcare | Rappahannock-Rapidan Community Service Board |
Bugs and requests
Sentara MyChart
Reported bugs
4 issues- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions
Requested features
5 requests- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication
ECS Portal
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Sentara MyChart
No in-app purchases
ECS Portal
No in-app purchases








