Comparison

Sentara MyChart vs HCHC Pharmacy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

HCHC Pharmacy

Easily manage prescriptions, schedule appointments, and chat with pharmacists. Access health resources, medication information, and coordinate care for family members all from your mobile device.

Highlights
  • Manage medication refills
  • Update patient profile
  • Coordinate family care
  • Chat with pharmacist
  • Browse pharmacy services
  • Access medication information
Features
Read full description

Our user-friendly mobile app makes it easier than ever to manage prescriptions, schedule appointments, chat with our team members, and access health resources from wherever, whenever. With our app you can easily: Manage medication refills: Submit refill requests, receive pickup/refill reminders, and view your order history with just a few clicks. Update your patient profile: Keep track of your medication history and never forget an Rx number again. Our app allows you to access a comprehensive history of your prescriptions, including dosage information, refill dates, and instructions. Update your personal information and preferences to ensure you receive the best care possible. Coordinate your family’s care: Manage your family member’s healthcare needs with our People Under My Care functionality. This feature enables users to refill prescriptions, manage appointments, and more for those under your care. Whether it’s your children, elderly parents, or other family members, you can ensure they never miss a dose or an appointment. Chat with your Pharmacist: Have questions about your medications, billing, or appointments? Use our secure chat feature to communicate directly with our pharmacists while keeping your private information protected. You can send images of prescription barcodes, insurance cards, and more to get quick and accurate assistance. Pharmacy services: Browse a list of healthcare services offered by your pharmacy, such as vaccinations, point-of-care testing, and health consultations. Use this section to explore what's available and find information to help plan your visit. Access medication information: Want to learn more about your medications and conditions? Our app provides on-demand videos and downloadable Medication Guides. These resources offer detailed information on dosage, proper administration, potential side effects, and more, empowering you with information about the medications you and your family are taking. Experience the convenience and enhanced care that comes with having HCHC Pharmacy at your fingertips, 24/7. Download our app today and take control of your health with ease. *Access to some features requires being a registered pharmacy patient with a valid prescription.

Screenshots

Sentara MyChart4 screens
HCHC Pharmacy4 screens

Verdict

The call

The clearest difference is rating: Sentara MyChart at 4.7 against HCHC Pharmacy's 1.0. Sentara MyChart also leads on ratings volume (16K vs 1) and chart position (#202 vs unranked). HCHC Pharmacy's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sentara MyChart holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: Sentara MyChart has 16K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Sentara MyChart ships an update every 2 months, HCHC Pharmacy every 3 weeks. The most recent releases landed on October 31, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 6 level
Sentara MyChart versus HCHC Pharmacy: the parameters behind the verdict, then further details
ParameterSentara MyChartHCHC Pharmacy
PriceFreeFree
Rating4.7 (16K ratings) — better1.0 (1 ratings)
Positive reviews52.5% of reviews—
Number of ratings16K — better1
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#202 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size177 MB38 MB
Age rating17+17+
DeveloperSentara HealthcareHarrisonburg Community Health Center Inc

Customer experience

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews284 reviews
Positive52.5%
Neutral10.6%
Negative37.0%

HCHC Pharmacy

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

HCHC Pharmacy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Sentara MyChart

No in-app purchases

None

HCHC Pharmacy

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is HCHC Pharmacy free?
HCHC Pharmacy is free to download, with no in-app purchases.
Which has better reviews, Sentara MyChart or HCHC Pharmacy?
Sentara MyChart is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while HCHC Pharmacy averages 1.0 from 1 ratings.
Do Sentara MyChart or HCHC Pharmacy have ads?
Neither Sentara MyChart nor HCHC Pharmacy shows ads.
Which is updated more often, Sentara MyChart or HCHC Pharmacy?
Sentara MyChart ships an update every 2 months, and HCHC Pharmacy every 3 weeks. Most recently, Sentara MyChart was updated on October 31, 2026 and HCHC Pharmacy on October 25, 2026.

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