Sentara MyChart vs KC Pharmacy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sentara MyChart
Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.
- Communicate with care team
- Review health information
- Schedule appointments
- View After Visit Summaries
- Pay medical bills
- Receive push notifications
- Connect to Apple Health
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Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.
KC Pharmacy
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Our user-friendly mobile app makes it easier than ever to manage prescriptions, schedule appointments, chat with our team members, and access health resources from wherever, whenever. With our app you can easily: Manage medication refills: Submit refill requests, receive pickup/refill reminders, and view your order history with just a few clicks. Update your patient profile: Keep track of your medication history and never forget an Rx number again. Our app allows you to access a comprehensive history of your prescriptions, including dosage information, refill dates, and instructions. Update your personal information and preferences to ensure you receive the best care possible. Coordinate your family’s care: Manage your family member’s healthcare needs with our People Under My Care functionality. This feature enables users to refill prescriptions, manage appointments, and more for those under your care. Whether it’s your children, elderly parents, or other family members, you can ensure they never miss a dose or an appointment. Chat with your Pharmacist: Have questions about your medications, billing, or appointments? Use our secure chat feature to communicate directly with our pharmacists while keeping your private information protected. You can send images of prescription barcodes, insurance cards, and more to get quick and accurate assistance. Pharmacy services: Browse a list of healthcare services offered by your pharmacy, such as vaccinations, point-of-care testing, and health consultations. Use this section to explore what's available and find information to help plan your visit. Access medication information: Want to learn more about your medications and conditions? Our app provides on-demand videos and downloadable Medication Guides. These resources offer detailed information on dosage, proper administration, potential side effects, and more, empowering you with information about the medications you and your family are taking. Experience the convenience and enhanced care that comes with having KC Pharmacy at your fingertips, 24/7. Download our app today and take control of your health with ease. *Access to some features requires being a registered pharmacy patient with a valid prescription.
Screenshots
Verdict
The clearest difference is update cadence: KC Pharmacy at every 3 weeks against Sentara MyChart's every 2 months. KC Pharmacy also leads on iOS requirement (15.1 vs 18.0). Sentara MyChart's advantage is chart position (#196 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sentara MyChart ships an update every 2 months, KC Pharmacy every 3 weeks. The most recent releases landed on October 24, 2026 and October 14, 2026 respectively.
| Parameter | Sentara MyChart | KC Pharmacy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (16K ratings) — better | — |
| Positive reviews | 52.5% of reviews | — |
| Number of ratings | 16K — better | — |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Best chart rank | #196 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 177 MB | 38 MB |
| Age rating | 17+ | 17+ |
| Developer | Sentara Healthcare | KC PHARMACY HEALTHMART INC |
Bugs and requests
Sentara MyChart
Reported bugs
4 issues- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions
Requested features
5 requests- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication
KC Pharmacy
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Sentara MyChart
No in-app purchases
KC Pharmacy
No in-app purchases
Questions
Is Sentara MyChart free?
Is KC Pharmacy free?
Do Sentara MyChart or KC Pharmacy have ads?
Which is updated more often, Sentara MyChart or KC Pharmacy?
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