Comparison

Sentara MyChart vs Kongo Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

Kongo Care

Features
Read full description

The app provides a simple way to track orders, manage subscriptions, view lab test orders, and access customer support directly from the mobile app. Key features include: Order Management View and track current and past orders with detailed status updates. Subscriptions Manage active subscriptions and plan details. Lab Orders Access lab test orders, track progress, and view results when available. Profile Management Update personal information and manage account preferences securely. Customer Support Use in-app chat to get assistance and share attachments when required. Kongo Care is built with a focus on security, reliability, and ease of use, helping users stay informed and in control of their healthcare activities.

Screenshots

Sentara MyChart4 screens
Kongo Care3 screens

Verdict

The call

The clearest difference is update cadence: Kongo Care at fortnightly against Sentara MyChart's every 2 months. Kongo Care also leads on iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Sentara MyChart ships an update every 2 months, Kongo Care fortnightly. The most recent releases landed on November 1, 2026 and October 28, 2026 respectively.

Scorecard2 real differences · 8 level
Sentara MyChart versus Kongo Care: the parameters behind the verdict, then further details
ParameterSentara MyChartKongo Care
PriceFreeFree
Rating4.7 (16K ratings) — better—
Positive reviews52.5% of reviews—
Number of ratings16K — better—
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size177 MB61 MB
Age rating17+17+
DeveloperSentara HealthcareFerta Health

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

Kongo Care

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Sentara MyChart

No in-app purchases

None

Kongo Care

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is Kongo Care free?
Kongo Care is free to download, with no in-app purchases.
Do Sentara MyChart or Kongo Care have ads?
Neither Sentara MyChart nor Kongo Care shows ads.
Which is updated more often, Sentara MyChart or Kongo Care?
Sentara MyChart ships an update every 2 months, and Kongo Care fortnightly. Most recently, Sentara MyChart was updated on November 1, 2026 and Kongo Care on October 28, 2026.

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