Comparison

Sentara MyChart vs NMCP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

NMCP

This application provides information about a historic naval medical center, detailing its services, research programs, and commitment to military healthcare. It highlights the facility's dedication to serving armed forces members, their families, and retirees.

Highlights
  • Information on historic naval medical center
  • Details on research and teaching programs
  • Services for military personnel and families
  • Highlights commitment to healthcare readiness
  • Information on branch clinics
Read full description

Naval Medical Center Portsmouth, Virginia has proudly served the military and their families since 1830, making it the Navy’s oldest continuously operating hospital. Nationally acclaimed, this state of the art medical center with ten branch clinics offers premier research and teaching programs designed to prepare new doctors, nurses and hospital corpsmen for the future. This patient driven TRICARE facility is entrusted with the health readiness of the United States armed forces. Naval Medical Center Portsmouth, proudly serving those who serve us so well. Located on historic Hospital Point, the main campus of Naval Medical Center Portsmouth (NMCP) is home to 5,000 men and women who live and work by the Navy’s core values of honor, courage and commitment. Providing healthcare services to the brave men and women of all our armed forces, their dependents and retirees is a daunting task that can only be achieved by a staff committed to the ideals and expectations associated with the command’s hallmark of First and Finest.

Screenshots

Sentara MyChart4 screens
NMCP4 screens

Verdict

The call

The clearest difference is rating: Sentara MyChart at 4.7 against NMCP's 1.8. Sentara MyChart also leads on review sentiment (53% vs 20%) and ratings volume (16K vs 8). NMCP's advantage is iOS requirement (12.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sentara MyChart holds the better App Store score, 4.7 against 1.8. That said, the two scores are not equally well evidenced: Sentara MyChart has 16K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 53% of Sentara MyChart's written reviews are positive against 20% of NMCP's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and September 19, 2026 respectively.

Scorecard5 real differences · 6 level
Sentara MyChart versus NMCP: the parameters behind the verdict, then further details
ParameterSentara MyChartNMCP
PriceFreeFree
Rating4.7 (16K ratings) — better1.8 (8 ratings)
Positive reviews52.7% of reviews — better20.0% of reviews
Number of ratings16K — better8
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#190 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.012.0 — better
Further details — not scored
Size177 MB74 MB
Age rating17+17+
DeveloperSentara HealthcareNaval Medical Center Portsmouth

Customer experience

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews277 reviews
Positive52.7%
Neutral10.1%
Negative37.2%

NMCP

All ratings8 ratings
Positive12.5%
Neutral0.0%
Negative87.5%
Written reviews5 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

NMCP

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Sentara MyChart

No in-app purchases

None

NMCP

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is NMCP free?
NMCP is free to download, with no in-app purchases.
Which has better reviews, Sentara MyChart or NMCP?
Sentara MyChart is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while NMCP averages 1.8 from 8 ratings.
Do Sentara MyChart or NMCP have ads?
Neither Sentara MyChart nor NMCP shows ads.
Which is updated more often, Sentara MyChart or NMCP?
Sentara MyChart ships an update every 2 months, and NMCP every 2 months. Most recently, Sentara MyChart was updated on September 24, 2026 and NMCP on September 19, 2026.

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