Okta Verify vs HelpSpot
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Okta Verify
This app provides a secure way to verify your identity for account access. It offers two-factor authentication through temporary codes or push notifications. The app prioritizes privacy, only requesting camera access for initial device registration.
- Two-step verification
- Generate 6-digit codes
- Approve sign-in requests via push notification
- Register mobile device with Okta account
- Manage multi-factor authentication
- Support for non-Okta applications
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Okta Verify is a lightweight app that is used for 2-step verification so you can confirm your identity when you sign in to your Okta account. This gives you an extra layer of security so that you - and only you - can access your applications. When you sign in to Okta, you can use Okta Verify to obtain a temporary 6-digit code or to approve a request notification sent to your device (your organization must enable notifications to use this feature). Okta values your privacy. Okta Verify does not store personal information - we request permission only for your device camera, which is used to scan a QR code to register your device with Okta. App Features * Enroll in Okta Verify as a new user by registering your mobile device with your Okta account. * Add one or more Okta accounts that require Okta Verify for authentication. * Manage 2-factor authentication for non-Okta applications and web services that require the use of passcodes. * Approve or deny sign-in requests on your device from a push notification (if enabled). For more information, check out our docs at: https://help.okta.com/en/prod/okta_help_CSH.htm#ext_okta_verify
HelpSpot
Manage customer support requests on the go. Respond to inquiries, add notes, and utilize saved replies for quick customer service. Access filters, search, and request history from your mobile device.
- Respond to requests
- Add private notes
- Access filters
- Use popular responses
- Full searching
- Request history access
- Customer history
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Take the power of HelpSpot with you. Access all your filters, reply to customers, and use popular responses for instant replies. Own your help desk. With HelpSpot for iOS you can: * Respond to requests * Add private notes to requests * Access all your filters * Access your most popular response * Full searching * Full request history access * Customer history * Works on self hosted and hosted installations * Universal app for iPhone and iPad
Screenshots
Verdict
The clearest difference is rating: Okta Verify at 4.8 against HelpSpot's 3.0. Okta Verify also leads on update cadence (every 2 weeks vs every 6 months) and ratings volume (37K vs 4). HelpSpot's advantage is iOS requirement (15.6 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Okta Verify holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Okta Verify has 37K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 19% of Okta Verify's written reviews are positive against 17% of HelpSpot's.
Okta Verify ships an update every 2 weeks, HelpSpot every 6 months. The most recent releases landed on October 15, 2026 and October 7, 2026 respectively.
| Parameter | Okta Verify | HelpSpot |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (37K ratings) — better | 3.0 (4 ratings) |
| Positive reviews | 18.9% of reviews — better | 16.7% of reviews |
| Number of ratings | 37K — better | 4 |
| Update frequency | Every 2 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #7 — better | — |
| Devices | iPhone, iPad, Mac | iPhone, iPad, iPod |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 93 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | Okta, Inc. | UserScape Inc. |
Customer experience
Okta Verify
HelpSpot
Bugs and requests
Okta Verify
Reported bugs
3 issues- Buttons disappear under notification banners
- Verification codes not working
- Constant redirects to invalid URLs
Requested features
3 requests- Bring back Apple Watch app
- Improve notification experience
- Add cloud backup and restore functionality
HelpSpot
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Okta Verify
No in-app purchases
HelpSpot
No in-app purchases
Questions
Is Okta Verify free?
Is HelpSpot free?
Which has better reviews, Okta Verify or HelpSpot?
Do Okta Verify or HelpSpot have ads?
Which is updated more often, Okta Verify or HelpSpot?
Other comparisons
