Okta Verify User Reviews

Customer Experience

Positive experience18.9% of reviews
Neutral8.0% of reviews
Negative experience73.1% of reviews

~ Based on 767 written reviews from the US App Store.

What users say about Okta Verify

Is Okta Verify Safe?

Okta Verify appears safe based on user ratings. AppsHunter Safety Score for Okta Verify is 96/100.

This assessment is based on 37,229 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 37,229 App Store ratings for Okta Verify.

Is Okta Verify Legit?

Okta Verify appears to be a legitimate app. AppsHunter Legitimacy Score for Okta Verify is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use and works perfectly.

One request: Please make an Apple Watch version so that I no longer need to take my phone to the office! :)

Total Garbage

Too many verifications and can’t get logged in. Now I have to have a url to go to to set up account. This is absolutely ridiculous!!!

Lost everything

Migrated to a new iPad, and despite transferring all the data and apps for everything else, Okta has lost all my data, and with it, all my 2FA credentials. I can’t transfer them from my phone, either, despite what their web documentations says. There is no “export” button.

Why did my school add this

I hate this verification stuff with every fiber of my being. I set up a pin password. Oops! Actually you need a security key that we know you don’t have. Don’t have it? Here, use a passkey on your phone that you also don’t have. I am just. Trying. To get into my school email. I don’t have time for this. I contact the help desk, and they tell me I have to download this app to get it to work. Why? Why on God’s green earth do I need a stupid app when I already set up a pin password? Why can’t I use the password I already set up? Why is it like this? I just don’t get it
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New update makes app use inconvenient

The refresh token is on the bottom left. So if you’re holding your phone with your left hand you can’t tell when the token refreshes? Stupid design.

DUO is better

Duo wastes less of my time with a better user interface.

useless

useless, veryfy with work computer and work e-mail, useless app not a business partner

No QR or key number

The system to add an account says to scan a QR code or enter the key manually. Nothing is providing a QR code or a key to enter. How does a person add the account, as a retiree, if they don’t have the QR code or the key?

Follow your major competitors lead

First of all, put the verify button on the right side of the screen. Left or right handed people use muscle memory and this app is secondary to Duo. Second, I’ve been logged out twice. Getting back in is a hellish nightmare. I’m so disappointed with my organization adopting this platform

Only verification app that doesn’t work

Honestly trash. Doesn’t work to verify yourself, tried 3 different ways and I’m just done. It was working before but still had issues as well. Never had any issues with any other verification app and I’ve used a couple.

The WORST authentication

How am I supposed to add an account if it asks for okta. It’s a frustrating infinite loop…. Text authentication is so much better. This MFA sucks

scam

unfortunately doesn't work save your money enable face recognition on your apps, that's what Okta does

why do you not send verification email

i sent a verification email to reset pasword these c$nts did not send it

IT DOES NOT WORK

I have never been foiled more by something because of bad design alone. This is a fundamental process humans must do now, and it is made literally impossible by the funneling of us to something this poorly made.

Worst authenticator

Terrible. Constantly fails to log in even after auth goes thru, accepts one auth method but doesn’t actually log you in until it prompts for another so what was the point of letting you “log in” with the former? I work in mobile app dev and this legit makes me want to quit my job. I cant pick up a package from amazon even because of this dumb thing.
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Poor quality

The app doesn’t provide the codes, doesn’t provide access to the websites so that I can login into them even after multiple times attempting to contact the company and Okta. It’s been months and no access to my account, private information, that is a priority to work, healthcare, and other services. Additionally there’s no way to add accounts on the app as it won’t allow them to be added without the app already being used for the account. It’s an infuriating experience and so difficult and not at all useful and pointless.
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Doesn’t export properly on a small format phone

App works properly, but the export function requires you to scan a QR code on the new device, which then generates a 6-digit code to enter on the original device. But when the original device is a small phone (here an iPhone 12 mini), the code entry area overlaps with the “continue” button and there is no way to complete the export. The only workaround is to enter the account as a new account without exporting. It would be nice if they fixed this user interface issue.
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Okta

It’s really hard to see what number I’ve pushed to verify my login. I’d be nice if the number would become darker than the others after it is selected so I can make sure the correct number was selected.

Requires infinite verification and won’t let me sign in

Okta Verify is genuinely the dumbest verification app I’ve used. I click to verify with Fastpass and it proceeds to ask for password and then to verify with Fastpass again. Then it asks to verify for Fastpass like 5 more times and never lets me sign in. It is preventing me from accessing crucial apps for work. Okta Verify provides so much security that it prevents people from signing into the tools they need most, what a stupid app
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Horrible App

This is genuinely one of the worst apps I’ve downloaded. The push notifications only work when they want to and if you want to try to troubleshoot it, it takes hours to get nowhere. Duo is much better. Not sure why Okta doesn’t have more low reviews.