SunPass vs ParkByApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SunPass
Manage your prepaid toll account for Florida's toll roads and bridges. Easily check balances, add funds, view transactions, and update vehicle and transponder information. Enjoy lower toll rates compared to cash payments.
- Check account balance
- Add funds
- Save credit card for Easy Pay
- View transaction activity
- Update vehicle information
- Add transponders
- Update transponder status
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SunPass is the Florida Department of Transportation's innovative Prepaid Toll Program. Incorporating the latest technology, SunPass can be used on Florida's toll roads and most toll bridges. SunPass customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads. Enjoy the convenience of managing your SunPass account, anytime, just by downloading the app and logging in using the same Account, Transponder Number, or Username and Password established for online account management. Features Check account balance. Add funds using a Easy Pay or new credit card. Save credit card for Easy Pay. View transaction activity. Update vehicle information. Add transponders to existing accounts. Update your transponder status. SunPass es un programa innovador de peaje prepagado del Estado de la Florida. Incorporando la última tecnología, SunPass se puede utilizar en todas las carreteras y casi todos los puentes con peajes a través de la Florida. Los clientes de SunPass pagan los peajes más bajos, ya que las tarifas son más bajas que las tarifas en efectivo. Disfrute de la comodidad de manejar su cuenta de SunPass en cualquier momento, con solo descargar la aplicación e iniciar la sesión utilizando el mismo número de cuenta, número del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en línea. Chequear el balance de la cuenta. Agregar fondos usando Easy Pay o una tarjeta nueva. Ver la Actividad de la cuenta. Modificar la información de los vehículos. Agregar transponders a una cuenta existente. Cambiar el estado del transponder.
ParkByApp
Easily pay for and manage your parking sessions directly from your smartphone. Avoid the hassle of meters and receive notifications before your session expires. Extend your parking time remotely to accommodate changing plans.
- Pay for parking on the go
- Extend parking sessions remotely
- Receive parking session expiry alerts
- View future parking rates
- Manage parking history
- Receive email receipts
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No more digging for coins. This is how parking should be. Pay, extend, and manage your parking session with just a few taps. It’s easy! PAY ON THE GO Pay quickly and securely with your smartphone. - Time's precious, stop wasting it feeding a meter. - Forget refilling the meter in the rain or braving the cold. NO PRICE SURPRISES See when parking rates will change in the future – even when there’s free parking! - Receive email receipts at the end of your parking session. - Expenses made easy, manage your parking history through the mobile app. STRESS-FREE PARKING Get alerts when your parking session is about to end. - Stop worrying about how much time is left on the meter, we have you covered. NO NEED TO RUSH Add time to your parking session directly from your phone.* - Your plans change, your parking spot shouldn't. Simply extend your parking session via our app. -------- GET STARTED TODAY 1. Download ParkByApp. 2. Park where you see ParkByApp signs. 3. Pay for your parking session from your phone. 4. Relax, welcome to parking as it should be. -------- COMING SOON The ParkByApp app is not done yet! We're constantly updating the app based on your feedback. -------- APP PERMISSIONS - Location Services (optional): Used to quickly provide nearby parking zones. * where applicable
Screenshots
Verdict
The clearest difference is rating: ParkByApp at 3.2 against SunPass's 1.6. SunPass's advantage is chart position (#127 vs unranked) and ratings volume (2.4K vs 272). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ParkByApp holds the better App Store score, 3.2 against 1.6. That said, the two scores are not equally well evidenced: SunPass has 2.4K ratings behind it against 272, so its average is the more settled of the two. Written reviews point the same way: 3% of SunPass's written reviews are positive against 10% of ParkByApp's.
SunPass ships an update every 4 months, ParkByApp every 9 months. The most recent releases landed on September 24, 2026 and September 18, 2026 respectively.
| Parameter | SunPass | ParkByApp |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (2.4K ratings) | 3.2 (272 ratings) — better |
| Positive reviews | 3.4% of reviews | 10.2% of reviews — better |
| Number of ratings | 2.4K — better | 272 |
| Update frequency | Every 4 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #127 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 55 MB | 109 MB |
| Age rating | 12+ | 4+ |
| Developer | FL Dept. of Transportation/SunPass | Park By App, Inc |
Customer experience
SunPass
ParkByApp
User reviews
SunPass
From 2.4K App Store ratingsWhat we love
- 💻 Works as expected
- 💳 Easy to add funds
Room to improve
- 🐛 Crashes frequently
- 🔍 Difficult to navigate
- 🔒 Login issues
- ⚠️ Outdated and buggy
- 🤖 Poor customer service
ParkByApp
From 272 App Store ratingsWhat we love
- 🚀 Quick and convenient payment process
- ⏰ Ability to extend parking remotely from phone
- 📱 Easy-to-use interface with simple instructions
- 🔔 Parking expiration notifications
- 📊 Parking history tracking available
Room to improve
- 🐛 App crashes frequently and is unstable
- ❌ Network errors prevent payment processing
- 💳 Credit card registration fails repeatedly
- 🚫 Limited parking time increment options (forced 2+ hour minimums)
- 💰 Significantly overpriced compared to competitors and kiosks
Bugs and requests
SunPass
Reported bugs
3 issues- Unable to activate transponder
- Incorrect toll charges
- Blank screens and loading issues
Requested features
3 requests- Update app for modern devices
- Improve user interface
- Streamline account management
ParkByApp
Reported bugs
13 issues- App crashes on launch and during use
- Network error messages blocking payment attempts
- Credit card information not saved correctly or shows wrong number
- PIN entry causes app to close automatically
- Zone selection screen unresponsive on iOS devices
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- Time selection interface fails to appear
- App does not work in certain countries despite being advertised
- Kiosk machines unable to read cards
- Kiosk machines do not print receipts
- App does not accept payment despite multiple attempts
- Slow and sluggish performance
- Registration process hangs indefinitely
- Car addition feature non-functional on iPhone with latest iOS
Requested features
8 requests- Apple Pay and digital wallet integration
- Apple Watch app support
- Hourly parking rate options instead of fixed increments
- Search feature for parking zones
- Better zone code visibility and accessibility
Show 3 moreShow fewer
- Responsive customer support phone line
- International payment method support
- Automatic refund system for disputed charges
In-app purchases
SunPass
No in-app purchases
ParkByApp
No in-app purchases
