EREC vs MediacomConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EREC
Manage your account details, view bills and balances, and make payments securely on the go. Schedule alerts, receive push notifications, and access nearly all online features instantly from your mobile device.
- Secure account access
- View bill and balance
- Make payments
- Schedule alerts
- Receive push notifications
- Manage account details
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our Online Account Center can now be handled instantly whether you’re at home, at work, or on the go.
MediacomConnect
Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.
- View billing statements
- Pay bills and manage payment methods
- Check for service outages
- Troubleshoot modem and cable box issues
- View internet data usage
- Manage service appointments
- Chat with customer support
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The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
Screenshots
Verdict
The clearest difference is review sentiment: EREC at 67% against MediacomConnect's 16%. EREC also leads on rating (3.6 vs 3.3) and iOS requirement (12.0 vs 15.6). MediacomConnect's advantage is ratings volume (7.8K vs 5) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EREC holds the better App Store score, 3.6 against 3.3. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 67% of EREC's written reviews are positive against 16% of MediacomConnect's.
EREC ships an update every 6 months, MediacomConnect every 2 months. The most recent releases landed on June 11, 2026 and September 17, 2026 respectively.
| Parameter | EREC | MediacomConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (5 ratings) — better | 3.3 (7.8K ratings) |
| Positive reviews | 66.7% of reviews — better | 16.2% of reviews |
| Number of ratings | 5 | 7.8K — better |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 174 MB | 43 MB |
| Age rating | 4+ | 17+ |
| Developer | Escambia River Electric Cooperative, Inc. | Mediacom Communications Corporation |
Customer experience
EREC
MediacomConnect
Bugs and requests
EREC
Not enough reviews yet to summarise bugs or requests.
MediacomConnect
Reported bugs
4 issues- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working
Requested features
4 requests- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts
In-app purchases
EREC
No in-app purchases
MediacomConnect
No in-app purchases
