ServiceDesk Plus | Cloud vs Orchtech

Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move. With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond. Discover the key features that can transform your service experience ● Multiple instance management: Switch effortlessly between service desk instances and access different modules. ● Request management: Create, edit, and manage incident and service requests with ease. ● Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle. ● Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration. ● Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed. ● Approval management: View and manage approvals for requests, changes, releases, and purchase orders. ● Real-time notifications: Stay informed about help desk events and request updates with timely push notifications. ● Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks. ● Change management: Filter, sort, search, and take action on change requests. ● Asset management: Add, view, and manage your organization’s assets by scanning barcodes, QR codes, or RFIDs. Track asset details, raise requests related to assets, and modify asset information on the go. ● Knowledge base access: Power up self-service and accelerate resolutions by accessing solutions from the knowledge base. ● AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands. ● Interactive widgets: Pick up requests, handle approvals, or even call end users from your home screen through interactive widgets. If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.

Orchtech is a communication & HR SaaS mobile application that will help you & your employees enjoying an exceptional new experience that ensures effective communication & engagement. *Employees listing *Chatting *Serious gaming *Vacations requests *Sales force Tracking *Shared Calendars *Mobile Attendance Signature *Notifications *Etc.. We wish you a great experience with Purple Bureau and excited to receive your requests and feedback on support@purplebureau.com You can easily achieve this in just 4 very simple steps: 1- Start your Purple Bureau HR SAAS. 2- Pick the package that best suits you. 3- Be heard and add value. 4- Evaluate effectiveness of your app. A lot of companies are lacking smooth interaction between its employees. Communication is a major hinder to the advancement of the companies worldwide. We have decided to create a tool that becomes the business Swiss knife of the employees and management to better collaborate and be informed. The main application objective will be: 1- Smooth communication between employees with a guarantee of flow of information between the management and the employees from two side. This will cover company news, employees news, simple messaging, vacation request, salary notification, etc.. 2- The retention of the employees. The application should add some activities that will help the employees enjoying their existence in the company. Few tools will exists to challenge group context between the employees. We want to make the employees better at their place by raising their loyalty. Once the employees like the place they will, consequently, stay longer in the company. We have added Trivia gaming and chatting rooms for the employees excitement. 3- A Dashboard at the backend for the employers to see the KPIs like: a.Top 10 scored of the business games b.Vacation Rate/ per month c. Casual vacation rate/ per month d.Turnover rate. e. Etc….