Cartus vs Now Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cartus
Access relocation information, track move status, and manage expenses on the go. Clients and transferring employees can view key events, file reports, and communicate with their relocation team. It's a fast, secure, and free tool for managing your move.
- Track move status
- View news feed
- File expense reports
- Add relocation contacts
- Exchange notes with consultants
- Provide service feedback
- Review program statistics
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The CartusMobile app gives Cartus clients and their transferring employees quick access to relocation information. Check move status, view key events through the News Feed, add relocation contacts directly from our app to your phone, file expense reports and more. It’s fast, free and secure. Use your current CartusOnline login information to start using the app today. FOR RELOCATING EMPLOYEES: • View a News Feed for info on key move-related events • Create personal categories to tag and group news feed items • Check the status of your move • In preparation for filing an Expense Report, categorize and organize expense items, including receipt images, as you go along • File your expense report from your device • Exchange notes with your Cartus consultant • Provide service evaluation feedback FOR CARTUS CLIENT CONTACTS: • View a News Feed for info on exceptions, industry trends, service evaluations, and more • Create personal categories to tag and group news feed items • Action policy revision and exception requests • Check the status of employees’ moves and add them to your “favorites” for easy tracking • Review key program statistics on your dashboard • Exchanges notes with your account team *Only available to Cartus clients and their relocating employees with a current CartusOnline user ID and password. If you do not have a log in ID, please contact your Cartus representative for help.
Now Support
Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.
- Track and advance cases
- Real-time notifications
- Access knowledge articles
- Service Catalog for requests
- Virtual Agent assistance
- Biometric login
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Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is rating: Now Support at 4.3 against Cartus's 1.6. Now Support also leads on review sentiment (44% vs 8%) and update cadence (fortnightly vs every 5 months). Cartus's advantage is iOS requirement (13.0 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Now Support holds the better App Store score, 4.3 against 1.6. Both are backed by a comparable volume of ratings — 20 and 26 respectively. Written reviews point the same way: 8% of Cartus's written reviews are positive against 44% of Now Support's.
Cartus ships an update every 5 months, Now Support fortnightly. The most recent releases landed on September 11, 2026 and September 10, 2026 respectively.
| Parameter | Cartus | Now Support |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (20 ratings) | 4.3 (26 ratings) — better |
| Positive reviews | 7.7% of reviews | 44.4% of reviews — better |
| Number of ratings | 20 | 26 — better |
| Update frequency | Every 5 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 13.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 8 MB | 140 MB |
| Age rating | 4+ | 4+ |
| Developer | Cartus | ServiceNow |
Customer experience
Cartus
Now Support
In-app purchases
Cartus
No in-app purchases
Now Support
No in-app purchases
