ZoomInfo vs Now Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ZoomInfo
Access crucial company insights, prepare for meetings with pre-briefs, and connect with decision-makers on the go. This mobile tool empowers sales professionals to act fast, close deals, and stay informed while traveling.
- Gather quick company insights
- Prepare for meetings with briefs
- Find decision-maker direct numbers
- Share contact information
- Act fast on sales opportunities
- Access company technographics
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Zoominfo customers, download the ZoomInfo Mobile App and make it your trusty sales travel companion! Available for all Zoominfo customers. Not a customer? Go to www.zoominfo.com Gather Quick Insights Connect when it matters most. Pull company information on industry, leadership and technographic data to steer eleventh-hour sales conversations. Prepare for Meetings Turn meetings into wins. Review pre-meeting briefs on the fly-from learning more just-added stakeholders to sharing icebreaker questions and building last-minute talking points based on key insights. Get Work Done on the Go Find decision makers’ direct numbers, share them with colleagues, and start calling, right from your mobile device. Act Fast and Close Business “The ZoomInfo Mobile App helps me act quickly on open opportunities. If a deal needs support, I can open the app to learn more about the company and scroll through the latest Scoops, then pull up the profile of the CEO or CIO and call them directly from the app. ZoomInfo helps me make that connection right then and there.” Christopher Claunch, Vice President of Solutions Division at Cri Advantage
Now Support
Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.
- Track and advance cases
- Real-time notifications
- Access knowledge articles
- Service Catalog for requests
- Virtual Agent assistance
- Biometric login
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Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is monetization model: Now Support at free against ZoomInfo's freemium. Now Support also leads on review sentiment (44% vs 28%). ZoomInfo's advantage is rating (4.6 vs 4.3) and ratings volume (1K vs 26). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ZoomInfo holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: ZoomInfo has 1K ratings behind it against 26, so its average is the more settled of the two. Written reviews complicate that: 28% of ZoomInfo's written reviews are positive against 44% of Now Support's, so the app with the better star average is not the one people write more warmly about.
ZoomInfo ships an update every 3 weeks, Now Support fortnightly. The most recent releases landed on September 21, 2026 and September 10, 2026 respectively.
| Parameter | ZoomInfo | Now Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1K ratings) — better | 4.3 (26 ratings) |
| Positive reviews | 27.5% of reviews | 44.4% of reviews — better |
| Number of ratings | 1K — better | 26 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 49 MB | 140 MB |
| Age rating | 17+ | 4+ |
| Developer | ZoomInfo | ServiceNow |
Customer experience
ZoomInfo
Now Support
Bugs and requests
ZoomInfo
Reported bugs
3 issues- Login issues and inability to access account
- Incompatibility with certain devices and screen sizes
- Frequent log-outs and session expiration
Requested features
3 requests- Search by company or title rather than just name
- Integrate with more CRM platforms
- Add more filters and customization options in the mobile app
Now Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ZoomInfo
No in-app purchases
Now Support
No in-app purchases
