ZoomInfo User Reviews

What users say

Top reviews

Use to be good

Use to be a great source for info. Since the last update, you can’t login. The app now only leaves you with an error. Without being able to log in, you can’t use it.

Terrible service

Data quality is terrible

No Free Trial

Signed up for an account to access contact information and it immediately wanted payment. No free trial and nowhere to delete your account or personal information from this company. Do not recommend.

App freezes upon opening

Just downloaded the IOS app and every time it’s open, it displays a partial page which is frozen

Access Block

Hi, the app is blocking me out of access. Please look into it. Thank you

errors

zoominfo seems to not work anymore at login shows unexpected error - impossible to get assistance anymore

Mobile version doesn’t show parent company.

Knowing the parent of an account is critical to ensure CRM account owner visibility and avoiding overlap internally.

Stale

After you've tapped out your list of leads, the product becomes less valuable.

Stole email password

2 mins after creating an account a google pixel phone signed into my email account. I have an iPhone

Wrong info about myself

Zoom Info is providing incorrect information about myself and I am unable to change it. Very frustrating!

Dan Spinelli is a Big Fan and not a Big Fam of Many

Unoaralleled in not only its brite force tactcs, but even more inpressively its surgical precision, when looked not as thors hammer but a combo trick-can use it delicately, a little playfully, or brong gome the bacon-applaud Henry on this one!

daniel A. Spinelli

CAN’T FUND THE LAST UPDATED OPTION

I have been using the app for a while, it’s nice but please bring back the last updated option

Great prospecting tool

This is the best prospecting tool I’ve used in 20 years of sales. I’m finding the contacts are 90% accurate when matched to social media networks. The technologies section provides insight into each prospect’s IT environment. The only negative is that I don’t feel the insights are very useful.

Waste of time

Downloaded and hoping to see information for business email and phone number, there is nothing, such pathetic app

This is a fake website probably stealing id

This is fake. It doesn’t let you create your own id. Also when you use your google or Microsoft id, it also doesn’t work. I am afraid Apple has allowed a fake app designed by identity thieves.

Useless on the road

App only shows half the screen and has a pop up little zoom video every time you do something that doesn’t go away. Embarrassing

Horrible

The phone number verification code was sent to me about 300 times. It just kept sending random numbers non stop. The website is also horrible to use and kept lagging out.

Simply Horrible

Quite literally the worst mobile app I’ve ever used… every time I go to sign in I get signed out within a minute of using it absolutely horrible mobile app coding.

Inconsistent CRM integration

You cannot export a contact or company to HubSpot from this mobile app. It’s absolutely disgusting that you play favorites with CRMs.

Doesn’t work

Took 5 attempts to log in because it would immediately log me out after “successfully logged in”. Not sure why. Finally get logged in, the interface is terrible, super zoomed in as if I’m on a desktop browser and can’t zoom out. I search 1 company, can’t see any details because the interface is so bad, then it logs me back out again. Needs to be fixed asap.
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Response from developer

We recently made significant updates to the latest version of the app, including fixes for the login experience. If you still have issues or would like to provide more feedback, feel free to use this link to setup time on the product team’s calendar: https://calendly.com/alex-tracy-1/mobile-app-feed­back