ZoomInfo User Reviews

Customer Experience

Positive experience27.5% of reviews
Neutral1.4% of reviews
Negative experience71.0% of reviews

~ Based on 69 written reviews from the US App Store.

What users say

Is ZoomInfo Safe?

ZoomInfo appears safe based on user ratings. AppsHunter Safety Score for ZoomInfo is 92/100.

This assessment is based on 1,019 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
1.5% of ratings suggest some concerns
7.9% of ratings point to a risky experience

~ Based on 1,019 App Store ratings for ZoomInfo.

Is ZoomInfo Legit?

ZoomInfo appears to be a legitimate app. AppsHunter Legitimacy Score for ZoomInfo is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

ZoomInfo AI Turns Sales Data Into a Clear Growth Strategy

ZoomInfo is far more than a database—it is a powerful go-to-market intelligence platform. As the founder of Global MAX Network and Freight-Calculator.com, I was impressed by how ZoomInfo helped us organize our shipping services into clearly defined offerings, identify our ideal customer profile, understand the decision-makers involved, document customer pain points, and evaluate competitors such as Freightos.

The integration with ChatGPT makes the experience especially valuable. Instead of navigating complicated filters and disconnected data, I can describe the type of company, industry, region, buying signal, or decision-maker we want to reach using ordinary language. ZoomInfo can then help transform that strategy into focused account and contact searches.

What stands out is ZoomInfo’s ability to connect company intelligence, buyer intent, business developments, competitive positioning, and decision-maker information into one practical sales workflow. It gives our team a clearer understanding of whom to approach, why they may need our services, and how Global MAX should communicate its value.

For a company preparing to scale its sales and marketing operations, ZoomInfo provides the intelligence and structure needed to replace broad prospecting with precise, evidence-based targeting. It has already helped us sharpen the positioning of Global MAX Shipping AI and our international freight-calculator services. I highly recommend ZoomInfo to businesses that want to build a smarter, more disciplined and more effective sales operation.
Show more

1000 ratings

This is the 1000th review

Use to be good

Use to be a great source for info. Since the last update, you can’t login. The app now only leaves you with an error. Without being able to log in, you can’t use it.

Terrible service

Data quality is terrible

No Free Trial

Signed up for an account to access contact information and it immediately wanted payment. No free trial and nowhere to delete your account or personal information from this company. Do not recommend.

App freezes upon opening

Just downloaded the IOS app and every time it’s open, it displays a partial page which is frozen

Access Block

Hi, the app is blocking me out of access. Please look into it. Thank you

errors

zoominfo seems to not work anymore at login shows unexpected error - impossible to get assistance anymore

Mobile version doesn’t show parent company.

Knowing the parent of an account is critical to ensure CRM account owner visibility and avoiding overlap internally.

Stale

After you've tapped out your list of leads, the product becomes less valuable.

Stole email password

2 mins after creating an account a google pixel phone signed into my email account. I have an iPhone

Wrong info about myself

Zoom Info is providing incorrect information about myself and I am unable to change it. Very frustrating!

Dan Spinelli is a Big Fan and not a Big Fam of Many

Unoaralleled in not only its brite force tactcs, but even more inpressively its surgical precision, when looked not as thors hammer but a combo trick-can use it delicately, a little playfully, or brong gome the bacon-applaud Henry on this one!

daniel A. Spinelli

CAN’T FUND THE LAST UPDATED OPTION

I have been using the app for a while, it’s nice but please bring back the last updated option

Great prospecting tool

This is the best prospecting tool I’ve used in 20 years of sales. I’m finding the contacts are 90% accurate when matched to social media networks. The technologies section provides insight into each prospect’s IT environment. The only negative is that I don’t feel the insights are very useful.

Waste of time

Downloaded and hoping to see information for business email and phone number, there is nothing, such pathetic app

This is a fake website probably stealing id

This is fake. It doesn’t let you create your own id. Also when you use your google or Microsoft id, it also doesn’t work. I am afraid Apple has allowed a fake app designed by identity thieves.

Useless on the road

App only shows half the screen and has a pop up little zoom video every time you do something that doesn’t go away. Embarrassing

Horrible

The phone number verification code was sent to me about 300 times. It just kept sending random numbers non stop. The website is also horrible to use and kept lagging out.

Simply Horrible

Quite literally the worst mobile app I’ve ever used… every time I go to sign in I get signed out within a minute of using it absolutely horrible mobile app coding.