Idira Identity vs Prisma Access Agent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Idira Identity
Access all your company's cloud and on-premise applications securely from your iOS device. This app offers single sign-on and adaptive multi-factor authentication to protect corporate data, with options for push notifications and one-time passcodes.
- Single sign-on (SSO) access
- Adaptive multi-factor authentication (MFA)
- Push notifications for authentication
- Secure access to corporate resources
- Mobile device management (MDM) integration
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The Idira® Identity mobile app (formerly CyberArk Identity) provides secure access to your organization's applications and resources from your mobile device. The Idira Identity mobile app provides the following benefits: • Workforce Password Management (WPM) to securely view, manage or copy web application credentials and secured item details on the go while keeping business secrets encrypted and protected. • Single sign-on (SSO) access to all cloud and on-premises applications while giving IT the security and compliance they need. • Multifactor authentication (MFA) via single-tap, one-time passcodes or push notifications to mobile devices and Apple Watches to better protect corporate data. Before you install this application, verify that your company licenses the Idira Identity service. To sign in, use the standard authentication credentials for the Idira Identity Security Platform.
Prisma Access Agent
This application provides secure and fast access to your organization's work applications from any location. It can protect all applications or selectively manage access based on administrator configuration. Confirmation from your IT team is required to use this service.
- Secure access to work applications
- Location-independent connectivity
- Per-application access control
- Fast performance
- Administrator-configurable security
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Stay connected and productive wherever you are. The Prisma Access Agent by Palo Alto Networks provides fast, secure access to your organization’s work applications—no matter your location. Depending on your administrator's configuration, the Prisma Access Agent can secure all applications or selectively protect access on a per-application basis. Note: To use the Prisma Access Agent, please confirm with your IT team that your organization has enabled it.
Screenshots
Verdict
The clearest difference is rating: Prisma Access Agent at 5.0 against Idira Identity's 2.3. Idira Identity's advantage is review sentiment (27% vs 0%) and ratings volume (202 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Prisma Access Agent holds the better App Store score, 5.0 against 2.3. That said, the two scores are not equally well evidenced: Idira Identity has 202 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 27% of Idira Identity's written reviews are positive against 0% of Prisma Access Agent's, so the app with the better star average is not the one people write more warmly about.
Idira Identity ships an update monthly, Prisma Access Agent every 3 months. The most recent releases landed on September 20, 2026 and September 7, 2026 respectively.
| Parameter | Idira Identity | Prisma Access Agent |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (202 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 26.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 202 — better | 1 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 57 MB | 58 MB |
| Age rating | 4+ | 4+ |
| Developer | Idaptive, LLC | Palo Alto Networks |
Customer experience
Idira Identity
Prisma Access Agent
Bugs and requests
Idira Identity
Reported bugs
55 issues- Unenrolling randomly
- Push notifications not functioning
- Notification never prompts
- Blank screen
- Geolocation almost never works
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- App crashes every time
- SSO error 401 unauthorized
- Notification 3D Touch menu broken
- Notifications broken
- Apps un-clickable
- Consistently out of whack
- Does not work anymore
- Crashes whenever opened
- App is unusable after update
- App is slow and takes multiple tries to connect
- App requires multiple sign-ins
- App glitches and erases deliveries
- App redirects to a new site
- App is difficult to uninstall
- App requires Face ID when not used
- App is difficult to work with
- App is not consistent
- Approved services not displayed
- Employees can't sign in
- Clients not showing
- App states staff not in allowable service areas
- App does not mark exact location
- App does not close service properly
- App gives error when entering
- Location is sometimes wrong
- Authentication process not working
- Support has no reasonable solution
- App shares location information
- App gets notifications but never loads prompt
- App processes each step slowly
- Apple Watch app never loads
- App appearance looks like 2010
- App is unreliable
- App is glitchy
- App requires too many steps to authorize
- App prompts show up on Apple Watch but nothing happens
- Text is cut off on iPhone XS screen
- Lock screen and Apple Watch notifications don't work
- Cannot approve from notification directly
- Cannot approve via Apple Watch
- App is consistently inconsistent
- App rarely works
- App website rarely works
- App crashes after opening
- App enrollment takes multiple tries
- App fails to install a simple certificate
- App dims apps making them un-clickable
- App has bugs
- App does not work anymore
- App crashes when trying to open
Requested features
42 requests- Fix push notifications
- Allow access on the go
- Improve unenrollment issue
- Fix Face ID requirement
- Improve geolocation accuracy
Show 37 moreShow fewer
- Allow app usage without Face ID
- Simplify the app interface
- Fix iPad Pro M4 compatibility
- Fix iOS 18 compatibility
- Improve notification reliability
- Enable direct approval from notification
- Enable direct approval from Apple Watch
- Improve multi-tenant environment support
- Add feature to add/remove/change devices
- Automatically activate Face ID scanning
- Improve Apple Watch app functionality
- Fix notification 3D Touch menu
- Fix banner notification approval
- Improve app stability and reduce crashes
- Improve login process speed
- Fix SSO error 401 unauthorized
- Option to disable location sharing
- Improve app loading speed
- Make app more user-friendly
- Improve app appearance and reliability
- Fix app crashing issues
- Improve app loading times
- Fix authentication system
- Improve multi-tenant login process
- Fix device management features
- Improve web authentication
- Fix notification loading
- Improve app performance on older devices
- Fix app compatibility with new OS versions
- Improve app stability on new hardware
- Fix app unresponsiveness
- Improve app navigation
- Fix app uninstall issues
- Fix app enrollment issues
- Fix certificate installation issues
- Fix app un-clickable issues
- Improve app contrast for accessibility
Prisma Access Agent
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Idira Identity
No in-app purchases
Prisma Access Agent
No in-app purchases
Questions
Is Idira Identity free?
Is Prisma Access Agent free?
Which has better reviews, Idira Identity or Prisma Access Agent?
Do Idira Identity or Prisma Access Agent have ads?
Which is updated more often, Idira Identity or Prisma Access Agent?
Other comparisons
